Benner · vi
The Ritz-Carlton St. Thomas
8.4
Excellent306 reviews
THE RITZ-CARLTON ST. THOMAS
Benner · vi
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
5-Star Hotel
Amenities
Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning
Location
Benner, vi
Walkability
Luxurious Accommodation with Stunning Views
Exquisite Dining and Relaxation
Indulge in American and Caribbean cuisine at the on-site restaurant, followed by a refreshing cocktail at the bar.
Unmatched Amenities for Ultimate Comfort
Enjoy a dip in the outdoor swimming pool, stay active at the fitness centre, and unwind in the garden. Additionally, take advantage of the free WiFi, room service, and 24-hour front desk for a seamless stay.
Book now at The Ritz-Carlton St. Thomas for an unforgettable experience in Benner, just moments away from Cowpet Bay Beach.
Neighbourhood
This bustling terminal serves as a gateway for ferries to St. John and the British Virgin Islands, offering convenient inter-island travel.
A wine-focused restaurant in Frenchtown known for its fresh, local ingredients and a comfortable, elegant atmosphere.
Located at Secret Harbour Beach Resort, this upscale waterfront restaurant offers fine dining with exceptional food, creative cocktails, and breathtaking ocean views.
Consistently ranked among the most beautiful beaches in the world, this mile-long stretch of white sand and calm turquoise waters is ideal for swimming and relaxation.
An aerial tramway offering a scenic ride to the top of Paradise Point, providing sweeping panoramic views of St. Thomas Harbor and surrounding islands.
A five-acre marine park featuring aquariums, outdoor pools, and interactive exhibits where visitors can encounter diverse marine life.
A famous scenic overlook offering magnificent panoramic views of Magens Bay, Hans Lollik Island, and the British Virgin Islands.
The capital city, known for its stunning Danish colonial architecture, charming cobblestone streets, and historic sites like the 99 Steps and Fort Christian.
An upscale marina and outdoor mall featuring a variety of boutiques, restaurants, and a lively atmosphere, often with live music.
A legendary 'parking lot bar' in Red Hook famous for its lively ambiance, tropical cocktails, and energetic nightlife.
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FAQs
Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, the hotel has an on-site restaurant for guests.
The nearest station is Red Hook Ferry Terminal, 2.5 miles from the hotel.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
306 reviews
Highlights
Could Improve
Standard quality for this hotel tier.
Consistently praised — staff repeatedly described as helpful, friendly, and attentive (named staff like Bruce and Gwendolyn, strong Club Lounge service and helpful response after an accident).
Beautiful beachfront location on Turquoise Bay/Great Bay with sunrise views; somewhat remote (~40-minute drive from the airport) but otherwise well-located for scenery.
Mixed/negative — property shows its age with cracks in marble, peeling paint, holes in chair fabric and occasional slow water pressure, lowering room-quality sentiment.
Good range of amenities (two pools, adult/kid separation, Ritz Kids, Club Lounge, residence access) but some operational issues noted (kids in adult pool, guest boom boxes, snack bar hours and cash policy).
Perceived as expensive for the island; guests noted high prices which detract from value despite strong service and facilities.
Positive — multiple mentions of good meals (Sails, Alloro, Coconut Cove) and excellent Club Lounge offerings and service.
Generally very positive — guests called stays 'incredible' and praised the staff and views; maintenance and value issues tempered some experiences but did not dominate overall sentiment.
R5063YOroberts
Family · Aug 2026
Awesome Resort and Customer Service Experience
via tripadvisor
705jessiei
Business · Aug 2026
Disappointing
via tripadvisor
shinekam2026
Couples · Jul 2026
Average property at best.
via tripadvisor
janefC6389HS
Couples · Jul 2026
Disappointing trip
via tripadvisor