Name: Best Western Plus The Charles Hotel
Address: 1425 South Fifth Street, St. Charles, MO 63301
Telephone: +1 636-946-6936
Rating: 8

Best Western Plus The Charles Hotel, St. Charles | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

St. Charles, us

Convenient Location near Popular Attractions

Located in St. Charles, Missouri, the Best Western Plus Saint Charles Inn offers easy access to key attractions like Ameristar Casino and St. Louis International Airport.

Thoughtful Amenities for a Comfortable Stay

Guests can kick start their day with a complimentary hot breakfast, take a refreshing dip in the heated indoor pool, or unwind with a fun game in the on-site game room.

Comfortable Accommodations and Modern Facilities

With state-of-the-art amenities and cozy rooms, this hotel ensures a pleasant stay for travelers exploring the city's historical district.

To experience the perfect blend of comfort and convenience, book your stay at the Saint Charles Best Western Plus Inn today.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

893 reviews

Highlights

+Friendly staff
+Good breakfast

Could Improve

–Cleanliness issues
–Hard beds

Cleanliness7.0

Several guests noted issues such as a dirty bathtub and blood on sheets, leading to a lower score.

Service8.4

Reviews highlighted friendly staff and quick responses to issues, contributing to a positive sentiment.

Location8.5

Guests appreciated the hotel's convenient proximity to restaurants and shops.

Room Quality7.4

Mixed reviews on room comfort with mentions of hard beds and maintenance issues.

Amenities8.4

Positive remarks on the pool, gym, and breakfast options provided.

Value for Money7.9

General sentiment suggested good value for the amenities offered, despite some complaints about additional fees.

Food and Beverage8.5

Breakfast received consistent praise from guests for quality and variety.

Overall Experience7.9

Overall mixed feelings, with many positive aspects but several important issues noted.

Ryan

Couple · Apr 2026

Liked:Was very clean and new.

Disliked:Price was decent, but could always be better. Lady working was very friendly. Guy later on was kind of indifferent.

via Nuitee

Sharon

Family With Children · Apr 2026

Liked:Nothing

Disliked:If was closed when we arrived

via Nuitee

Sharon

Family With Children · Mar 2026

Disliked:Hotel was closed. Had to got somewhere else. Need refund

via Nuitee

I4804BVpatriciah

Family · Jan 2026

Shady personnel

Liked:The front desk was not professional at all, for both the person who covered the evening and the person who covered the morning shifts. I was scammed on one of my hotel rooms by the morning staff when I paid with a prepaid visa so Iwas doublecharged. We were not informed you had to ask for room service during our stay. They had a good breakfast selection and coffee selection and water dispenser. Shopping and restaurants nearby the hotel.

via tripadvisor

Location

How to Find Us

1425 South Fifth Street

St. Charles · us

+1 636-946-6936

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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