Name: Ameristar Casino Resort and Spa
Address: 1 Ameristar Blvd, St. Charles, Missouri, 63301, St. Charles, 63301
Telephone: +1 636-949-7777
Rating: 8.2

Ameristar Casino Resort and Spa, St. Charles | Member Rates | Dyme

Wheelchair accessible parkingWheelchair-accessible van parkingOutdoor pool - seasonalFull-service spaHealth or beauty spa nearbyFull-service spa

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Full-service spa, Health or beauty spa nearby, Express check-out, Fireplace in lobby, 24-hour front desk, Luggage storage

Location

St. Charles, US

Luxurious Spa Experience

Indulge in massages, body treatments, and facials at the full-service spa, or unwind in the 2 spa tubs before hitting the casino.

Diverse Dining Options

Savor delectable meals at Bugattis Steak and Pasta among the 5 restaurants available, followed by a drink from the poolside bar or the 2 bars/lounges.

Convenient Amenities

Enjoy express check-out, concierge services, and event facilities like the conference center. With stylish guestrooms equipped with modern amenities, you'll feel at home.

Book your stay at Ameristar Casino Resort and Spa for a luxurious experience in the heart of St. Charles, steps away from Ameristar Casino St. Charles.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.2

Excellent

248 reviews

Highlights

+Clean room
+Friendly staff
+Spacious rooms

Could Improve

–Rude bar staff
–Limited amenities
–Food quality issues

Cleanliness8.3

Several reviews confirmed rooms were clean, but issues like hot temperature and malfunctioning amenities affected the perception.

Service9.3

Front desk staff received positive feedback, although some encountered issues with rude bar staff.

Location8.8

The hotel is strategically located, although some guests expressed dissatisfaction with amenities being unavailable.

Room Quality8.2

Rooms were spacious and comfortable, but there were complaints about temperature control and convenience.

Amenities7.8

Amenities like the pool were appreciated, but limited dining options and functionality issues led to lower satisfaction.

Value for Money7.7

Some guests felt the price did not match the service and amenities provided.

Food and Beverage7.3

Food quality was criticized by some guests; limited restaurant options were noted.

Overall Experience8.3

The overall experience varied greatly between guests, with some enjoying their stay while others had significant complaints.

JeffR579

Business · Dec 2025

Be careful with your valuables - do not leave anything of value in your room!

Liked:I stayed here four nights during a business meeting in mid November 2025 and am confident that a hotel employee, potentially one who may have serviced my room during my stay, went through my personal property and made purchases with three separate debit and credit cards of mine. I accidentally left my wallet with these debit/credit cards plus my driver's license in my laptop bag in my room for the duration of my stay; I did not need these items while staying at the hotel. This wallet was in a zippered pocket inside of a zippered pocket inside of my laptop backpack (but I took my laptop each day to the conference). The laptop backpack was in my room all day every day while I was in the conference center. My room was serviced once during my stay, the day before I checked out I believe. After returning home in another state, I started noticing charges that were not made by me. While all three banks have credited back to me the over $2,000 in charges, this incident has been a major inconvenience, of course. Lesson learned! I am normally very protective of my physical credit cards. Also important to note is that I usually carry 8 debit/credit cards in my wallet, but for the trip, I left many at home. I tried to call the hotel on several occasions, was on hold for 35 minutes and 45 minutes before I hung up each time. BE CAREFUL and leave NOTHING of value in your room. Otherwise, the hotel isn't all that bad. I've stayed here on several past occasions for meetings. The rooms are spacious, and the entertainment and dining options are fairly decent as well.

via tripadvisor

Hammy6

Couples · Oct 2025

Great Hotel

Liked:Stayed here for one night while we were on a road trip. The hotel is beautiful and the room was HUGE. We stayed in a premium suite and it was really fantastic. The only thing I can complain about is there were only 2 sets of towels in the bathroom and the shower us a little small for such an enormous bathroom. We went down to the casino for a little bit and it was fun. Didn't win, but it was nice and big with a large selection of games. I would not hesitate to stay here again.

via tripadvisor

I6913EDjenniferc

Business · Sep 2025

Disappointed

Liked:We arrived on a Sunday. September 14th. We no longer got to our room and the power went out for 3 hours. Elevators only went down. So after a long trip, hot room, no restaurant to eat at....next morning handle broke in shower. Still no restaurant open except Whisk. No bars open, no clubs open, no waitresses in casino, no free drinks while you play. Wake up Tuesday morning no water...husband had a business meeting to attend and no water...the pool was great. Closed at 6 pm. They will not allow drinks or food in, but do not have pool bar or restaurant open. It's been extremely disappointing. We're supposed to checkout tmrw, but I'm ready to leave now.I guess it's for really old people who only want to smoke and play slots....

via tripadvisor

M6195IYnickp

Business · Aug 2025

Night from Hell

Liked:Had one of the most unpleasant experiences of my life last night and thats saying something… I arrived at the casino and walked around the floor with the table games to analyze the different options and rules of each game. Upon arriving at a roulette table, I was greeted by the “host/dealer” with a terrible stink eye. Fine, used to it. I had two drinks, one water and another a cocktail and there was a gentleman whom yelled at me with profanity to place my drinks IN the cup holders. I placed my drinks in the cup holders and purchased $200 worth of chips. The same gentleman was very “intimidating” by size and—don’t take this the wrong way—ethnicity. He kept mean mugging me and finally I got up and moved tables. Once landing a spot at a blackjack table I was greeted by the very sweet and attractive African American female dealer. She asked how my night was going and I told her the truth, not so well. She said well let’s change that and I concurred. My first hand I was dealt 20 and the dealer beat me with a blackjack. As the dealer started dealing the second hand I said, “Excuse me Miss, didn’t I have 21?” I obviously miscounted* The colorfully inked up pit boss (Misty) whom was staring at me since I walked in to the casino snapped at me, “WE ARE NOT TALKING ABOUT THE LAST HAND! You had a 20, learn how to count!” I said, “Excuse me..? REWIND: There was a 65-70 year old lady sat down a minute after myself that was blowing Virginia Slim smoke in my face. At the time of the pit boss yelling at me, Virginia Slim grabbed my bicep and started yelling at me as well. I stopped her there and said, “Ma’m, keep your hands off of me.” She started yelling in my face and poking my arm after that. Finally, I raised my voice after the scene was created by these two women and spoke, “Woman, touch me again and there will be major problems!” Security arrived and professionally escorted me to the exit. I left and will not be back for a VERY LONG time. The experience put a terrible taste in my mouth. Not an avid gambler, but would much rather spend my money elsewhere, not to mention their competition is a rocks throw/skip across the river (Hollywood Casino). TERRIBLE conflict resolution, “hospitality”, and management. DO BETTER AMERISTAR CASINO R&S)

via tripadvisor

Location

How to Find Us

1 Ameristar Blvd, St. Charles, Missouri, 63301

St. Charles · US

+1 636-949-7777

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The seasonal pool will be open from May 22 to September 29.
Pool access available from 10:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

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