South San Francisco · US

Best Western Plus Grosvenor Airport Hotel

Name: Best Western Plus Grosvenor Airport Hotel
Address: 380 South Airport Boulevard, South San Francisco, CA 94080
Telephone: +1 650-873-3200
Rating: 8

Excellent1,752 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

South San Francisco, US

Luxurious Amenities and Modern Comforts

Indulge in the contemporary guest rooms at Best Western Plus Grosvenor Airport Hotel, equipped with a flat-screen TV, free WiFi, and convenient kitchen appliances. The hotel's commitment to comfort is evident with ironing facilities, a work desk, and a private bathroom in each room.

Culinary Delights at The Brass Elephant Restaurant

Savor a delightful culinary experience at the on-site Brass Elephant Restaurant, offering a diverse menu ranging from American classics to Caribbean and Asian flavors. Guests can relish complimentary breakfast and delectable dinner options, with the convenience of room service.

Fitness and Business Facilities

Stay active at the hotel's fitness center or stay productive at the business center, catering to all your needs during your stay. Whether you're here for leisure or business, Best Western Plus Grosvenor Airport Hotel ensures a seamless experience.

Book your stay now at Best Western Plus Grosvenor Airport Hotel for a perfect blend of comfort, convenience, and culinary delights!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Best Western Plus Grosvenor Airport Hotel

LowHigh

Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

380 South Airport Boulevard

South San Francisco · US

+1 650-873-3200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

"Park and Fly" parking can be arranged by the hotel for USD 10 per day for guests who have checked out. Our complimentary shuttle service to San Francisco international Airport will resume on a limited schedule, starting on Thursday July 1st. The schedule will be 5:10AM-10:10AM and 5:10PM-11:10PM(running every 45 minutes during the posted times).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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South San Francisco · US

Best Western Plus Grosvenor Airport Hotel

Excellent1,752 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

South San Francisco, US

Luxurious Amenities and Modern Comforts

Culinary Delights at The Brass Elephant Restaurant

Fitness and Business Facilities

Book your stay now at Best Western Plus Grosvenor Airport Hotel for a perfect blend of comfort, convenience, and culinary delights!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

1,752 reviews

Highlights

+Close to the airport
+Friendly staff
+Good breakfast selection

Could Improve

–Old room smell
–Heating issues
–Additional parking fees

Cleanliness7.0

Some guests noted concerns about cleanliness, particularly with odors in older rooms.

Service8.5

Overall service was reported as welcoming and professional, though some engagement issues noted.

Location9.0

The hotel is well-located near the airport, which was frequently praised.

Room Quality7.5

Issues with room conditions were highlighted, including heating problems.

Amenities8.0

Decent amenities were available, though the breakfast area was sometimes chaotic.

Value for Money8.0

Good value, but some additional fees were criticized.

Food and Beverage8.0

Breakfast received praise for variety, though it was sometimes noted as being cold.

Overall Experience8.0

Overall experiences varied, with remarks about service and location balancing the negatives.

leahwH5200XD

Business · Jul 2026

Horrible, uncomfortable, never staying here again.

Liked:This is possibly the worst hotel I’ve ever stayed in. It’s currently 12:30am I have to catch a flight at 5am and I haven’t been able to sleep a wink. The whole experience has been terrible. The front desk person was rude and unhelpful when I checked in. I had issues with my company paying for the room beforehand and he didn’t even offer to help or even just look into it. The lobby and rooms are extremely dated and grimy to match the aged appearance. The room has a thermostat that doesn’t work; not a big deal the controls on the unit themselves seems to work at first, but now they’ve stopped working and the room is hot. The bed is so hard I may as well be sleeping on the floor. No matter how I lay on it, one of my arms goes numb. The blankets are cheap but at least you don’t need them since the room is so hot. Lastly, there’s no sound proofing despite being right next to the airport. I can hear every airplane and loud car going by through my headphones. I’m exhausted and frustrated. I’ll never be staying here again.

via tripadvisor

C202VUrams

Family · Jun 2026

One hotel to avoid

Liked:This is the hotel to avoid. Badly in need of updating, decorating, replacing curtains etc. The curtains were torn in our rooms. The service was horrible. To add insult to injury they had a power outage from 11pm through till 3am

via tripadvisor

Z9644JJjeffreyj

Friends Getaway · May 2026

Great overall experience

Liked:Very nice hotel. The staff is kind and very knowledgeable. I love their breakfast and nice pool area. Out of 10 visits I only had one visit with a small problem. It was with their toilets and they came right over to try to fix it. It wasn’t fixed, but I will come here again because I know I get great overall service and attention. I know my next stay will be a better one with a better toilet. Thank you BW.

via tripadvisor

johnwI6347AH

Solo Travel · May 2026

Best Hotel

Liked:This Hotel I always stay at. It is easy to get to San Francisco, the airport and other locations. Great prices Vs SF Hotel Prices and you get Free Breakfast in the morning. The Staff are Amazing and the hallways and rooms floors are very clean !!

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Best Western Plus Grosvenor Airport Hotel

LowHigh

Local grid: Low carbon

The electricity grid in this region, not a rating of the hotel.

Location

How to Find Us

380 South Airport Boulevard

South San Francisco · US

+1 650-873-3200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.