Name: Sugar Beach, A Viceroy Resort
Address: Val des Pitons, Forbidden Beach, La Baie de Silence P.O Box 251, Soufrière, West Indies
Rating: 9.2

Sugar Beach, A Viceroy Resort, Soufrière | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Soufrière, lc

Luxurious Accommodation with Stunning Views

Private Plunge Pools and Spa Retreat

Indulge in the luxurious rooms and villas at Sugar Beach, each offering private plunge pools or swimming pools for a relaxing stay. The on-site spa, nestled in lush gardens next to a stream, provides a serene escape with a hot tub and outdoor sauna for rejuvenating treatments like wraps, massages, and facials.

Gourmet Dining and Chic Bars

Savor exquisite dining experiences at the Terrace, Saltwood, and Bonté Restaurants, offering a variety of culinary delights for breakfast, lunch, and dinner. Unwind at the three stylish bars, including a rum bar, where you can enjoy crafted cocktails in a sophisticated setting.

Book now to experience the ultimate blend of luxury and natural beauty at Sugar Beach, A Viceroy Resort.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

373 reviews

Highlights

+Stunning location between the Pitons
+Beautiful views
+Very friendly and attentive staff (butlers noted)
+Clean, comfortable rooms and villas
+Private pools and beach bungalows
+Helpful shuttle and quick on-site service
+Excellent dining variety and quality
+Housekeeping thoughtful nightly touches

Could Improve

–Food and buffet perceived as expensive
–Value for money questioned by several guests
–At least one report of theft and no response from staff
–Beach described by one guest as not fully paradisiacal for the price

Cleanliness9.5

Rooms described as clean and comfortable; housekeeping provided nightly touches and toiletries — overall very positive cleanliness impressions.

Service9.4

Service repeatedly praised (butlers, beach staff, longtime team members), extremely attentive; one guest reported unresponsive staff after a theft which modestly lowers this score.

Location10.0

Consistently lauded as 'absolute paradise' positioned between the Pitons with stunning views — location is a standout feature.

Room Quality9.6

Guests report comfortable, clean rooms; upgrades to villas with private pools and beach bungalows were highlighted as exceptional.

Amenities9.3

Strong amenities mentioned (private pools, shuttle, beach service, on-site dining, jetty area) and quick shuttle/butler support; overall amenities well-regarded.

Value for Money8.2

Multiple comments note high prices (nightly rates, expensive buffet) and suggest value is a downside despite overall excellence.

Food and Beverage8.9

Dining frequently praised as exceptional and varied (Jetty Burger, dining team), but several guests mention pricey options and an expensive buffet.

Overall Experience8.7

Majority of reviews describe an incredible, dreamy stay with exceptional service and location; isolated service/price issues temper the overall score slightly.

Paulina

Couple · Jun 2026

You definitely need to experience a stay at this resort!

Liked:Absolutely stunning location. Beautiful views and great amenities. Room was clean and very comfortable. Staff was all very friendly. It’s very serene and quiet so if you’re looking for a relaxing break, I would recommend this resort. Very nature like.

Disliked:The food was a bit pricey for what you got.

via Nuitee

Martin

Couple · Jun 2026

other than that the stay was superb

Liked:N/A

Disliked:I had a theft in my room and despite three different email and contacting a staff member requesting an email to forward a complain to day not one response

via Nuitee

Perry

Solo Traveller · May 2026

Literally a dream!!!

Liked:Sugar beach was an absolute dream from the moment I arrived. I had booked a sugar mill room but when I got there somehow I was magically upgraded to an absolutely stunning 1 bedroom villa with a private pool. The Butlers were so incredibly helpful and responsive to anything I needed, especially Wilton who was so kind and helpful. One night when it was raining, I called the shuttle to take me to dinner, stepped outside literally 2 minutes later and my butler Wilton was already waiting outside with an umbrella to bring me to the shuttle. I seriously do not understand how he got there so fast! Every little touch was perfect, from the cold towels and popsicles they brought around on the beach in the afternoon, to the little treats like locally made soap and body oil that the housekeeping staff left in my room each night. I never waited more than 3 min for a shuttle though honestly I usually walked to and from my room most of the times to get some exercise and take in the views. I didn’t think the hills were that bad of a walk except in the rain. I could not stop staring at the view and just being astonished that this place is real. I only wish I could have stayed longeR!

Disliked:Nothing !

via Nuitee

Auricu

Solo Traveller · Apr 2026

Best resort ever

Liked:Everything. Best resort i ever stayed! The view is to die for, and our beach bungalow was just wow! The staff was very kind , ready to help at any time! It's worth any money!

Disliked:I liked everything

via Nuitee

Location

How to Find Us

Val des Pitons, Forbidden Beach, La Baie de Silence P.O Box 251

Soufrière · lc

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. A three night room and tax/service deposit is taking at time of booking. The remaining balance will be charged prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

373 reviews

Highlights

+Stunning location between the Pitons
+Beautiful views
+Very friendly and attentive staff (butlers noted)
+Clean, comfortable rooms and villas
+Private pools and beach bungalows
+Helpful shuttle and quick on-site service
+Excellent dining variety and quality
+Housekeeping thoughtful nightly touches

Could Improve

–Food and buffet perceived as expensive
–Value for money questioned by several guests
–At least one report of theft and no response from staff
–Beach described by one guest as not fully paradisiacal for the price

Cleanliness9.5

Rooms described as clean and comfortable; housekeeping provided nightly touches and toiletries — overall very positive cleanliness impressions.

Service9.4

Service repeatedly praised (butlers, beach staff, longtime team members), extremely attentive; one guest reported unresponsive staff after a theft which modestly lowers this score.

Location10.0

Consistently lauded as 'absolute paradise' positioned between the Pitons with stunning views — location is a standout feature.

Room Quality9.6

Guests report comfortable, clean rooms; upgrades to villas with private pools and beach bungalows were highlighted as exceptional.

Amenities9.3

Strong amenities mentioned (private pools, shuttle, beach service, on-site dining, jetty area) and quick shuttle/butler support; overall amenities well-regarded.

Value for Money8.2

Multiple comments note high prices (nightly rates, expensive buffet) and suggest value is a downside despite overall excellence.

Food and Beverage8.9

Dining frequently praised as exceptional and varied (Jetty Burger, dining team), but several guests mention pricey options and an expensive buffet.

Overall Experience8.7

Majority of reviews describe an incredible, dreamy stay with exceptional service and location; isolated service/price issues temper the overall score slightly.

Paulina

Couple · Jun 2026

You definitely need to experience a stay at this resort!

Disliked:The food was a bit pricey for what you got.

via Nuitee

Martin

Couple · Jun 2026

other than that the stay was superb

Liked:N/A

Disliked:I had a theft in my room and despite three different email and contacting a staff member requesting an email to forward a complain to day not one response

via Nuitee

Perry

Solo Traveller · May 2026

Literally a dream!!!

Disliked:Nothing !

via Nuitee

Auricu

Solo Traveller · Apr 2026

Best resort ever

Liked:Everything. Best resort i ever stayed! The view is to die for, and our beach bungalow was just wow! The staff was very kind , ready to help at any time! It's worth any money!

Disliked:I liked everything

via Nuitee