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Sugar Beach, A Viceroy Resort

Soufrière · LC

Sugar Beach, A Viceroy Resort

9.4
Exceptional221 reviews
  1. Hotel Collection
  2. /Hotels in Soufrière
  3. /Sugar Beach, A Viceroy Resort
Free WiFiFree self parkingBilliards or pool tablePool sun loungersFull-service spaConference space

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Meeting rooms, Full-service spa, Fitness facilities, Health club, Free WiFi, 24-hour front desk

Location

Soufrière, LC

Welcome to Sugar Beach, A Viceroy Resort, where luxury meets tranquility in the heart of paradise.

Indulgent Spa Treatments

Unwind at our full-service spa, offering a range of rejuvenating massages, body treatments, and facials designed to pamper you in utmost comfort.

Culinary Delights

Savor exquisite meals at The Terrace Restaurant and enjoy all-inclusive dining options that highlight delightful cuisines. With three bars and lounges at your disposal, your evenings are bound to be indulgent.

Spectacular Amenities

Take advantage of our outdoor pool, state-of-the-art health club, and sauna. Stay connected with complimentary Wi-Fi, or enjoy the convenience of 24-hour room service in our elegantly decorated guest rooms.

Don’t miss out on this idyllic escape; book your stay at Sugar Beach, A Viceroy Resort today!

Loading rooms and rates...

Location

How to Find Us

Val des Pitons, Soufrière

Soufrière · LC

1-758-456-8000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

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SUGAR BEACH, A VICEROY RESORT

Guest Reviews

What Guests Say

9.4

Exceptional

221 reviews

Highlights

  • +Great Service
  • +Stunning Location
  • +Luxurious Amenities

Could Improve

  • –Cleanliness Issues
  • –Rude Staff Encounter
  • –High Price
Cleanliness6.4

Negative sentiments regarding cleanliness due to rat issues in multiple reviews.

Service10.0

Consistent praise for the butler and overall staff service.

Location10.0

Spectacular views and beautiful beach location appreciated in several reviews.

Room Quality9.4

Issues with room assignments and cleanliness but some rooms appreciated.

Amenities10.0

Great amenities noted, including spa and snorkeling opportunities.

Value for Money9.4

Mixed feedback on value due to high prices and issues encountered.

Food and Beverage9.9

Generally good food but some reviews cite it as overpriced.

Overall Experience10.0

Overall impression is overwhelmingly positive, with some significant exceptions.

Auricu

Solo Traveller · Apr 2026

10

Best resort ever

Liked:Everything. Best resort i ever stayed! The view is to die for, and our beach bungalow was just wow! The staff was very kind , ready to help at any time! It's worth any money!
Disliked:I liked everything

via Nuitee

SoonerDubai

Couples · Mar 2026

10

The best resort in St. Lucia

Liked:This place is absolute paradise. Positioned between two pitons, this resort is priceless. The service is unmatched to anything else in St. Lucia. We got married here a year ago and returned for our anniversary. The staff. Oh my goodness they are all gold. Otis on the beach went above and beyond. William is still here and we have been coming for four years. It is lovely to see the same faces, while the new faces are just as exceptional. Viceroy has done it again. Extraordinary service and property standards. Exemplary. Food is exceptional, dining team are above and beyond. We have stayed at other resorts in St. Lucia. The wait to be greeted or never greeted, the wait for food, not at Sugar Beach. The entire experience is seamless. Sugar Beach by Viceroy, by far is the best on the island. Maybe in the entire Caribbean. Worth every penny.

via tripadvisor

HuskerJag

Family · Mar 2026

10

Incredible Experience between the Pitons

Liked:Our stay at Sugar Beach was an incredible experience. My wife and I thoroughly enjoyed the location which is undescribable between the two Pitons, the excellent dining and superior service. We had one of the Sugar Mill Suites, which is positioned perfectly between the restaurants, the pool and beach. One particular favorite for lunch was Jetty Burger. A beautiful walk from the main resort area to the jetty, and eating wonderful, juicy burgers over the water, while watching the boats glide by. Overall, a fabulous experience and highly recommended!

via tripadvisor

mckennao19

Couples · Mar 2026

10

people are everything!

Liked:our stay at viceroy sugar beach was nothing short of incredible. we were completely blown away by the attention to detail, the level of care, and the overall cleanliness of the resort. every space felt thoughtfully maintained, and every interaction felt genuine. what truly made this experience unforgettable, though, was the people. the staff are some of the kindest, most genuine individuals we’ve ever encountered while traveling. their warmth, conversation, and care are the reason we already can’t wait to come back. a few people made an especially lasting impression—deborah, melanie, and anneta at boopas (truly the best coffee ever) greeted me every single morning with the warmest smiles and set the tone for each day. kittle at the chocolate making class was so engaging and clearly passionate about what she does—it made the experience that much more special. curtley was one of the most kind and respectful young gentlemen we met, with such wisdom and maturity beyond his years. otis with the beach staff was always attentive and timely, making everything feel seamless and relaxed. and kaysher, the supervisor at saltwood, was such a joy—we were lucky enough to see her both nights at cane bar as well, and her humor and kindness truly stood out. this resort is truly something special, but it’s the people who make it unforgettable. we cannot wait to return.

via tripadvisor