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Rabot Hotel From Hotel Chocolat

Soufrière · LC

Rabot Hotel From Hotel Chocolat

9.2
Exceptional324 reviews
  1. Hotel Collection
  2. /Hotels in Soufrière
  3. /Rabot Hotel From Hotel Chocolat
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Swimming pool

Location

Soufrière, LC

Luxurious Eco-Lodges with Stunning Views

Located 1000 feet above the Caribbean Sea, Rabot Hotel From Hotel Chocolat offers a unique experience amidst Saint Lucia’s Piton Mountains. The 25 eco-lodges seamlessly blend into the rainforest, providing guests with immersive nature encounters. Each lodge overlooks the lush greenery and the cacao farm, allowing for a tranquil and rejuvenating stay.

Culinary Delights with Cacao

Indulge in a culinary journey at the Rabot restaurant and Cacao Bar, where every part of the cacao harvest is thoughtfully utilized. From savory dishes with roasted cacao beans to decadent desserts, the menu is a fusion of West Indies and British influences. Don't miss the wellness treatments featuring cacao massages using fresh ingredients like banana leaves and cacao nibs.

Wellness and Relaxation

Unwind at the Cacao Spa with exclusive therapies using antioxidant-rich cacao beans. The hotel also offers open-sky rain showers, Rabot toiletries, and a serene ambiance perfect for a peaceful retreat. Book your stay now at Rabot Hotel From Hotel Chocolat for an unforgettable eco-luxury experience.

Loading rooms and rates...

Location

How to Find Us

Rabot Estate, Soufriere,

Soufrière · LC

+1 758-459-7966

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that due to the steep terrain and positioning of the hotel, it is not suitable for wheelchair users or guests with reduced mobility. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

324 reviews

Highlights

  • +Stunning views
  • +Friendly and helpful staff

Could Improve

  • –Traffic noise
  • –No air conditioning
Cleanliness8.7

The rooms were spotless, but there were concerns about outdoor mosquito exposure.

Service9.6

The staff was described as kind and accommodating, enhancing the overall experience.

Location9.7

Exceptional views of the Piton mountains, though noisy due to highway traffic.

Room Quality9.6

Luxurious and beautifully designed rooms, though they lack air conditioning.

Amenities9.2

Nice swimming pool and chocolate tour, but the open-air concept may not suit everyone.

Value for Money9.1

Good for the experience, though some found excursions pricey.

Food and Beverage8.2

Some complaints about the food being overly sweet; mixed experiences regarding dining.

Overall Experience9.6

Wonderful experience overall, though the lack of air conditioning may be a dealbreaker for some.

Sarah

Couple · Sep 2026

9

Relaxing stay in beautiful surroundings, brilliant food and great service. Can’t wait to return

Liked:Friendly staff, great food and a beautiful room. The pool has one of the best views I’ve experienced

via Nuitee

B7405QMmelissag

Solo Travel · Aug 2026

10

⭐️⭐️⭐️⭐️⭐️ 1000/10 — An Absolutely Exceptional Experience at Hotel Chocolat!

Liked:I travelled to Saint Lucia for the first time as a solo traveller, and what started as an incredibly stressful evening turned into one of the most memorable hospitality experiences I have ever had. Unfortunately, I had to leave the hotel I had originally booked after arriving at night and being unable to properly check in. I was scrambling to find somewhere else to stay when, thankfully, I discovered that Hotel Chocolat had availability. I booked immediately and contacted the hotel — and from that moment, everything changed. Kailanna was AMAZING! She immediately arranged a taxi to collect me, and within approximately 25 minutes from my initial call to arriving at the hotel, everything was perfectly prepared for me. I arrived to a welcome drink, a refreshing cold towel, and a porter already waiting with the door open to welcome me and assist with my luggage. Everything was absolutely seamless. What had felt like a night of complete chaos suddenly became peaceful, calm and effortless the moment I arrived at Hotel Chocolat. That transition was entirely because of the level of care and hospitality I received. Kailanna provided one of THE most exceptional hospitality experiences I have encountered. Knowing that I had been travelling and dealing with such a difficult evening, she even asked the kitchen to remain open so that I could have dinner before going to bed. And the next morning? I returned to my room to discover that she had arranged a beautiful birthday surprise with wine and chocolate! Talk about a ROCKSTAR — Kailanna absolutely is one! Her customer service is outstanding, genuine and incredibly memorable. She deserves every bit of recognition — and a promotion! My room was also exceptionally clean, neat and fully stocked. After the experience I had earlier that evening, walking into such a beautifully prepared space made me appreciate the attention to detail even more. The rest of the Concierge team was equally wonderful. Keiffer and Krystal are absolute GEMS! They were warm, kind and incredibly helpful, ensuring that my requests were not simply met, but often exceeded — with some needs anticipated before I even had to ask. Another moment that truly stayed with me happened one evening when I was feeling a little nauseous but decided to go to dinner. Henrietta noticed that I wasn’t feeling my best and immediately made sure I had some tea. She periodically checked on me throughout dinner, and you could tell that her concern was completely genuine. She was patient, kind and attentive. She arranged the shuttle to take me back to my room, offered to accompany me if I preferred to walk, escorted me to the vehicle and made sure I was comfortable before I left. What touched me even more was that she checked on me again the following morning. That is hospitality with heart. Myles at the Pool Bar was another standout! He made my floating breakfast experience effortless and enjoyable. His service was seamless, and he consistently went above and beyond to make sure I was happy. What impressed me most about Hotel Chocolat is that the hospitality here never felt rehearsed or transactional. You can genuinely tell that these individuals aren’t simply working in hospitality for a paycheck — hospitality seems to be part of who they authentically are. There is a warmth, sincerity and genuine desire to care for guests that is difficult to teach. As a woman travelling alone, feeling safe and comfortable was incredibly important to me. At Hotel Chocolat, I felt completely at ease. In only three days, I somehow went from being a solo traveller arriving after a stressful experience to feeling as though I had found a second home — and even a little Saint Lucian family. 🥹❤️ Even upon checkout, Manager Marguerite was an absolute sweetheart and added another warm touch to the end of my stay. This wasn’t simply a hotel stay for me. It was a genuinely wholesome hospitality experience that I will remember for a very long time. To Kailanna, Keiffer, Krystal, Henrietta, Myles, Marguerite and the entire Hotel Chocolat team — thank you for turning what began as an incredibly difficult night into such a beautiful birthday experience. ⭐️ 1000/10. HIGHLY, HIGHLY RECOMMENDED. If you’re considering Hotel Chocolat in Saint Lucia, BOOK IT! ❤️

via tripadvisor

chev1va

Family · Jul 2026

10

Issues handled professionally, eco-friendly luxury

Liked:I am writing this review because I had some communication issues with reservations prior to my stay but everything was resolved satisfactorily. My concerns were addressed by Bernaby the manager who was accommodating and listened carefully and acted quickly. Every member of staff was flawless in their attention and professionalism. The food was exceptional, the eco-friendly villas are beautiful with a rain shower and great views. The chocolate-making experience is a must and we enjoyed the floating breakfast and Krystal was patient and took lots of photos. Thanks to the staff including the spa ladies who have the best massages, for a beautiful and memorable stay. Our waiting staff, bar staff and reception, thank you. Quality, eco-friendly yet luxurious, stunning views of the Pitons throughout the property and friendly, professional staff. The entire experience more than made up for my initial concerns.

via tripadvisor

675thierrye

NONE · Jul 2026

2

I would not recommend

Liked:While I try to understand the open to nature concept, which is what I believe they’re doing. The facility needs to do a greater job with mosquito control. The bed had a net, however mosquitoes were inside the net. The insect repellant available in the room didn’t do much to prevent the mosquitoes bites we suffered from all night. We had to fully cover ourselves under the sheets despite the heat, only to avoid the bites. The opened to nature concept also allowed for us to find droppings from birds and lizards throughout the room, which wasn’t all that great. I’m happy we didn’t stay here more than a night, as I’m not sure how we would’ve coped with this. Especially the mosquitoes issue, which was our biggest problem. Given that the net provided still didn’t prevent mosquitoes from getting to us. We could actually see mosquitoes flying on the inside of the net. With such an opened room concept, I truly believe more needs to be done to reduce the amount of mosquitoes inside the rooms.

via tripadvisor

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