Soldeu · AD

Serras Andorra

Name: Serras Andorra
Address: Carretera General, Soldeu, AD100
Rating: 9.3

9.3

Exceptional622 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Soldeu, AD

Luxurious Accommodation

Serras Andorra offers 57 spacious and bright rooms and suites designed for your well-being, most with stunning mountain views and a balcony or terrace.

Culinary Excellence

Indulge in a gastronomic experience curated by our Michelin Star chef, Marc Gascons, in various hotel spaces. Whether in the restaurant overlooking Grandvalira, the Lounge Bar, or on the terrace, savor the finest quality products.

Convenient Location

Situated in the Vall d’Incles region with picturesque views of the Grandvalira mountains, our 5* GL hotel is just a short drive from Pas de La Casa and Andorra La Vella. Free transport to Grandvalira Ski Resort in winter and hiking trail starting points in summer adds to the convenience.

Experience luxury, fine dining, and convenience at Serras Andorra. Book your stay now!

Loading rooms and rates...

Location

How to Find Us

Carretera General

Soldeu · AD

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel. Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly. During the high season period from December 19 to – January 5, we require 100% deposit prepayment in advance upon booking. From January 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation. The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book. When booking 7 rooms or more, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Soldeu · AD

Serras Andorra

9.3

Exceptional622 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Fitness center

Location

Soldeu, AD

Luxurious Accommodation

Serras Andorra offers 57 spacious and bright rooms and suites designed for your well-being, most with stunning mountain views and a balcony or terrace.

Culinary Excellence

Convenient Location

Experience luxury, fine dining, and convenience at Serras Andorra. Book your stay now!

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

33 reviews

Highlights

+Friendly staff
+Great location
+Comfortable rooms
+Excellent breakfast

Could Improve

–Limited food variety
–Some restaurant issues
–Higher restaurant prices

Cleanliness9.2

Overall cleanliness was mentioned positively, but there were complaints about the restaurant's hygiene.

Service10.0

Staff were friendly and efficient; positive remarks on service quality and attentiveness.

Location10.0

Consistently praised for its excellent location near hiking opportunities.

Room Quality9.2

Rooms were generally described as comfortable and spacious, with high praise for beds.

Amenities9.2

Good amenities noted, though some guests found them limited.

Value for Money8.7

Some reviews suggest prices could be better aligned with the offerings.

Food and Beverage8.2

Mixed reviews on food quality; highlighted complaints about the restaurant experience.

Overall Experience10.0

Guests reported a highly satisfying overall experience, exceeding expectations.

F3586XQericl

Couples · Feb 2026

Must visit!

Liked:Decided to take a chance with Serras this season and could not have been happier. Location- very close to Soldeu lifts with a fantastic ski shuttle directly to the lift. Hospitality- Tomás is the man! Exceptionally helpful and friendly. If you need something done he’s your guy. Cuisine- Bruna is absolutely fantastic. Must try the secreto iberico and torrija for desert. Rooms- very clean and comfortable. Spa- phenomenal!! Very tranquil and easily accessible. Atmosphere- classic Andorran mountain vibes with a modern spin. Loved it.

via tripadvisor

jetset818

Family · Feb 2026

A Cozy 5-Star Stay with an Amazing Ski Camp for Kids

Liked:We already knew Serras as a brand (we love the Barcelona property: great rooftop views over the port and a great restaurant), so choosing Hotel Serras Andorra felt like an easy decision. This was actually our third stay in four years. Overall, it is a very good hotel. The atmosphere is warm and cozy, especially around the bar and restaurant, and the spa is a real plus after a day in the mountains. The service was good, with just a couple of small hiccups with our requests. Nothing dramatic at all, but it felt like the team was not always fully on top of every detail. Still, the experience absolutely matches what you expect from a solid 5-star stay. Breakfast was really enjoyable: a well-curated buffet with a great variety of high-quality products. Also, you can order a selection of eggs and other dishes from the kitchen. Bruna (the restaurant) and 42 Grados (the bar) are both great spots for dinner or a drink. We ended up going every day during our week-long stay and always had a good time, although after a full week you might start wishing for a bit more menu variety. What truly makes this hotel stand out, though, is the slope in the backyard: it is perfect for learning to ski. We were there for a week and our child attended the Ski Camp for four days with Daiana, the instructor. It was the highlight of the trip. Our 3-year-old went from zero experience to confidently going down the slope independently and even turning in just four days, which honestly surprised us. Daiana was fantastic: patient, encouraging, and incredibly organized. The camp also included apres-ski activities for kids like drawing, crafts, and even a spa visit, which made the whole experience even more special. A big thank you and top mention to Daiana. We will definitely be back.

via tripadvisor

Verified traveler

· Aug 2025

Très bon sejour

Liked:Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa

via Nuitee

N5217DDalexm

Solo Travel · Aug 2025

Great to place to relx

Liked:Wonderful staff and facilities. A great place to relax. The sauna and hot pool & pool are great temperatures and to cool down the ice plunge is very cold!

via tripadvisor

Location

How to Find Us

Carretera General

Soldeu · AD

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.