Name: Hyatt Place Richmond - Innsbrook
Address: 4100 Cox Road, Short Pump, VA 23060
Telephone: +1 804-747-9644
Rating: 7.6

Hyatt Place Richmond - Innsbrook, Short Pump | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Short Pump, us

Convenient Location

Situated near Interstate 64, this Glen Allen hotel provides easy access to major attractions and the Short Pump shopping center just 3.2 km away.

Comfortable Accommodation

Each guest room is equipped with a seating area, refrigerator, and work desk, ensuring a cozy stay for all visitors.

Modern Amenities

Guests can enjoy complimentary WiFi, relax by the seasonal outdoor pool, work out in the fitness center, and utilize the business center for any professional needs.

Book now to experience a perfect blend of convenience and comfort during your stay at our Glen Allen hotel!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

759 reviews

Highlights

+Clean and nicely decorated rooms
+Friendly staff
+Great location near restaurants
+Delicious breakfast

Could Improve

–Rooms not properly cleaned
–Outdated facilities
–Lack of helpful customer service
–Noise issues at night

Cleanliness6.3

Mixed sentiments; some rooms not properly cleaned and issues noted.

Service7.8

Service was friendly, but some guest experiences highlighted a lack of helpfulness.

Location8.3

Location very convenient; close to restaurants and attractions.

Room Quality7.8

Rooms were clean and comfortable, but some mentioned issues with renovations.

Amenities7.3

Breakfast received positive feedback, but overall amenities were lacking.

Value for Money7.3

Value was appreciated but noted as slightly expensive for the quality.

Food and Beverage8.3

Breakfast options were positively highlighted as delicious.

Overall Experience7.9

Overall experience mixed; some guests enjoyed their stay while others were disappointed.

Myra

Couple · Aug 2026

Liked:Breakfast was good. Some of the items ran out before breakfast was over and they were not replenished.

via Nuitee

Shannon

Couple · Aug 2026

Good location. Bad smell.

Liked:Location was very good. On the quieter side of the interstate. Close to restaurants and stores. Plenty of parking

Disliked:It smelled unpleasant and the air was stale as if there was no kind of circulation. It smelled like there was a water leak and they were trying to dry it.

via Nuitee

Steen Jr

Solo Traveller · Aug 2026

Liked:Really enjoyed the oceanfront property, close to most things, within driving distance to others.

Disliked:Was a little smaller than we were expecting for a "deluxe" room. Without the curtains open it was a little dark in the room, even with the lights on.

via Nuitee

Colton

Couple · Aug 2026

Uncomfortable

Liked:The location was good

Disliked:The room had a weird smell when we watched in. I wasn’t confident the sheets had been changed so I ended up sleeping on top of the bedding fully clothed. The shower was gross.

via Nuitee

Location

How to Find Us

4100 Cox Road

Short Pump · us

+1 804-747-9644

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

759 reviews

Highlights

+Clean and nicely decorated rooms
+Friendly staff
+Great location near restaurants
+Delicious breakfast

Could Improve

–Rooms not properly cleaned
–Outdated facilities
–Lack of helpful customer service
–Noise issues at night

Cleanliness6.3

Mixed sentiments; some rooms not properly cleaned and issues noted.

Service7.8

Service was friendly, but some guest experiences highlighted a lack of helpfulness.

Location8.3

Location very convenient; close to restaurants and attractions.

Room Quality7.8

Rooms were clean and comfortable, but some mentioned issues with renovations.

Amenities7.3

Breakfast received positive feedback, but overall amenities were lacking.

Value for Money7.3

Value was appreciated but noted as slightly expensive for the quality.

Food and Beverage8.3

Breakfast options were positively highlighted as delicious.

Overall Experience7.9

Overall experience mixed; some guests enjoyed their stay while others were disappointed.

Myra

Couple · Aug 2026

Liked:Breakfast was good. Some of the items ran out before breakfast was over and they were not replenished.

via Nuitee

Shannon

Couple · Aug 2026

Good location. Bad smell.

Liked:Location was very good. On the quieter side of the interstate. Close to restaurants and stores. Plenty of parking

Disliked:It smelled unpleasant and the air was stale as if there was no kind of circulation. It smelled like there was a water leak and they were trying to dry it.

via Nuitee

Steen Jr

Solo Traveller · Aug 2026

Liked:Really enjoyed the oceanfront property, close to most things, within driving distance to others.

Disliked:Was a little smaller than we were expecting for a "deluxe" room. Without the curtains open it was a little dark in the room, even with the lights on.

via Nuitee

Colton

Couple · Aug 2026

Uncomfortable

Liked:The location was good

Disliked:The room had a weird smell when we watched in. I wasn’t confident the sheets had been changed so I ended up sleeping on top of the bedding fully clothed. The shower was gross.

via Nuitee