Schaumburg · US

Hyatt House Chicago Schaumburg

Name: Hyatt House Chicago Schaumburg
Address: 1251 American Lane, Schaumburg, IL 60172
Telephone: +1 847-706-9007
Rating: 7.8

7.8

Very Good498 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Schaumburg, US

Convenient Location near Woodfield Mall

Located just a short walk from Woodfield Mall, our Schaumburg hotel offers convenience and comfort.

Modern Amenities for a Relaxing Stay

Each studio at Hyatt House Chicago Schaumburg is equipped with a kitchenette, a 32-inch flat-screen TV, and complimentary WiFi.

Fitness and Dining Options for Every Guest

Guests can take advantage of the fitness center, indoor pool, sauna, and outdoor sport court. Start your day with a delicious hot breakfast buffet featuring a variety of options.

Book your stay at Hyatt House Chicago Schaumburg for a memorable and enjoyable experience.

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Location

How to Find Us

1251 American Lane

Schaumburg · US

+1 847-706-9007

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years of age or older to check-in. Please note pet fees vary by length of stay. Only dogs are allowed, the maximum weight must not exceed 75 lbs (34.02kg) and maximum 2 pets per room. Contact the property directly for more details. Please be advised the property requires a USD 50 per night refundable deposit upon check-in. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Schaumburg · US

Hyatt House Chicago Schaumburg

7.8

Very Good498 reviews

WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Schaumburg, US

Convenient Location near Woodfield Mall

Located just a short walk from Woodfield Mall, our Schaumburg hotel offers convenience and comfort.

Modern Amenities for a Relaxing Stay

Each studio at Hyatt House Chicago Schaumburg is equipped with a kitchenette, a 32-inch flat-screen TV, and complimentary WiFi.

Fitness and Dining Options for Every Guest

Guests can take advantage of the fitness center, indoor pool, sauna, and outdoor sport court. Start your day with a delicious hot breakfast buffet featuring a variety of options.

Book your stay at Hyatt House Chicago Schaumburg for a memorable and enjoyable experience.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

498 reviews

Highlights

+Friendly staff
+Good location
+Amenities available

Could Improve

–Cleanliness issues
–Room quality concerns
–Value for money disputes

Cleanliness6.4

Several mentions of dirty carpets and pool area, negatively impacting the cleanliness perception.

Service8.9

Positive comments about friendly staff and helpful service throughout the stay.

Location8.9

Convenient location close to shops and restaurants, appreciated by guests.

Room Quality6.9

Mixed feedback; some found rooms small and outdated, which lowered sentiment.

Amenities7.9

Amenities such as the pool and sauna were provided, but mixed reviews on functionality.

Value for Money6.4

Concerns regarding charges and perceived value, especially against the rates paid.

Food and Beverage7.9

Some positive feedback on breakfast offerings, but inconsistency noted.

Overall Experience8.9

General sentiment indicates enjoyment despite some issues, leading to willingness to return.

Family With Children · Sep 2026

Deceiving

Liked:I liked the location

Disliked:The cleanliness of the room. Doors needed painting, stains on carpet. Some doors were rusted. The Add was deceiving, stating it was a sofa bed but in turn it was a sofa. Staff couldn’t give me answers to my questions or contact for management. Requested an early check in only to be told I had to wait after 4pm.

via Nuitee

Tieola

Family With Children · Sep 2026

No one ever wants to walk into a hotel room and see anyone's underwear hanging from the sprinkler.

Liked:Nothing went well except the location.

Disliked:I am writing to formally express my disappointment regarding my husband’s and my recent stay at your hotel. Unfortunately, we experienced several issues that significantly affected our stay. When I entered our room, I discovered what appeared to be old, used underwear hanging over the sprinkler. I immediately reported this to the front desk, but the issue was not addressed. After returning from dinner, we had to make a second complaint and wait approximately 20 minutes before maintenance arrived and removed the garment. I found it very concerning that such an inappropriate and unsanitary issue was not addressed promptly after our initial report. Later that evening, my husband and I went to the hotel bar to relax. There was no drink menu because the bar was having a "soft opening." I requested a Piña Colada, but the bartender offered to make a vodka-based drink instead. While serving the drink, a significant amount was spilled onto the floor, and I was concerned by the bartender's demeanor, which gave me the impression that she may have been under the influence of alcohol. The drink was also extremely unpleasant, and I only took one sip. Although we were not charged and were offered another drink, I was not comfortable accepting another one under the circumstances. These experiences were extremely disappointing and fell far below the level of cleanliness, professionalism, and guest service I expected from Hyatt. They have unfortunately affected my willingness to stay at another Hyatt property. I would appreciate a response from management regarding these incidents and how they will be addressed. I hope Hyatt will take this complaint seriously and use it as an opportunity to improve the guest experience.

via Nuitee

Prudence

Couple · Aug 2026

Our stay was fine with exception of the room being cleaned.

Liked:Breakfast was very nice

Disliked:We stayed 4 nights and no one came to clean our room or change bed linens I mentioned it to the front desk

via Nuitee

Lisa

Family With Children · Aug 2026

To sum it up management was nice then they were rude The minute they saw my black son-in-law and his cousin.

Liked:Area

Disliked:Manger and staff

via Nuitee

Location

How to Find Us

1251 American Lane

Schaumburg · US

+1 847-706-9007

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.