Name: DoubleTree by Hilton Chicago Schaumburg
Address: 800 National Parkway, Schaumburg, IL 60173
Rating: 8

DoubleTree by Hilton Chicago Schaumburg | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Schaumburg, us

Convenient Location near Woodfield Mall

Located in Schaumburg, IL, this hotel is less than a mile away from the shopping, dining, and entertainment at Woodfield Mall. Perfect for those looking to explore the vibrant area.

Modern Amenities and Comfortable Rooms

Each room at DoubleTree by Hilton Hotel Chicago - Schaumburg/Schaumburg features a 50-inch flat-screen HDTV, ergonomic work desk, small refrigerator, and coffee maker. Stay connected with free WiFi and enjoy a comfortable stay.

On-Site Dining and Facilities

Indulge in American favorites at The Café for breakfast and dinner, unwind at the on-site bar and lounge, and take advantage of the 24-hour fitness center, business center, meeting spaces, and indoor pool. Everything you need for a relaxing stay.

Book your stay now and experience the convenience and comfort of DoubleTree by Hilton Hotel Chicago - Schaumburg/Schaumburg.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

487 reviews

Highlights

+Friendly staff
+Convenient location

Could Improve

–Cleanliness issues
–Room quality lacking

Cleanliness6.5

Multiple reviews reported mold, bugs, and the overall poor cleanliness of the rooms.

Service8.9

Service was described as good by some, but negative experiences were also noted regarding responsiveness.

Location10.0

The surrounding area was appreciated, and it's convenient for passing through Chicago.

Room Quality5.4

Many reviews pointed out the rooms were in disrepair and not up to Hilton standards.

Amenities7.5

Amenities like the pool were mentioned as closed and the overall condition was lacking.

Value for Money8.4

Given the reported issues with cleanliness and room quality, it was considered not worth the price.

Food and Beverage9.5

No specific mention of food and beverage, assumed standard quality for this hotel tier.

Overall Experience7.9

General dissatisfaction was noted with the overall experience, prompting many not to return.

ericnL1087PN

Business · Jul 2026

Never again

Liked:The worst hotel room I've ever stayed in. Facet in bath tub pulled away from fixture, broken coffee maker, hair in sink and tub, bedding felt as if someone ate crackers in bed and room service just remade the beds without changing, visable damage to picture in room, exposed wires to an inop slide out coffee bar. Staff doesn't care about excessive noise so if you come to town on business skip this crackhouse. Also only one working elevator thats on its last leg of operation. Im embarrassed for Hilton corporate with this location.

via tripadvisor

James

Solo Traveller · Jul 2026

Liked:Gym, customer service

Disliked:Pool wasn't open

via Nuitee

jennifertU6982CN

Couples · Jul 2026

Not impressed with stay

Liked:Location waa great, but that's the only thing that was nice. Parking isn't convenient, staff wasnt overly friendly (didn't give us our room number, had to look at the key card) and treated you like you were dumb if you said the tv didn't work (powered on, pushed buttons to change channel/ change volume etc etc) they'll tell you its just because the first 4 channels are blank...that shouldn't cause the tv to immediately kick off at 30 seconds. The shower didn't have body wash. It had 2 shampoos and 1 conditioner. Water was slow to drain in the tub, and the room stayed muggy. We were only there for a few hours and notified front desk as we were leaving and was met with "why didn't you tell us sooner" because everything happened within the last hour before we left.

via tripadvisor

robertmF3307ML

Family · Jun 2026

Run-down, low service, poor quality hotel.

Liked:Don't stay here. This is one of the worst Hilton properties I've stayed at, and I've been Diamond for years . . . I stay at a lot of Hiltons. Here's a list of all of the problems. First, even with all of these issues, it's the same price as surrounding Hilton hotels. It should be much cheaper. * Feels run down as soon as you walk in the door. * Most tv channels didn't work and all of them stopped working by the end of our week stay. * No free breakfast and at $15 per person, the cost is well above the Diamond allowance. But it's the SAME food you'd get from a Hampton Inn. Not work the cost at all. * No diamond benefits - no water bottles, no snacks. * Only one working elevator. You'll spend lots of time waiting for the elevator. * Conference area turned into a casino most of the week and the back door was propped open 24 hours a day without any security. * No room cleaning. Literally none! They said you could get it if you scheduled it before noon the previous day. * Poor sound isolation. We could hear the guy next to us talking on the phone and are sure he could hear us. * Doubletree is famous for their cookies, but this place keeps them under lock and key. You can get them when you check in, but never again. * Coffee was frequently out and not refilled. * Beds were hard and worn. Overall, this hotel does NOT represent the Hilton brand well. We won't be staying here ever again.

via tripadvisor

Location

How to Find Us

800 National Parkway

Schaumburg · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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