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AQUA Hotel Onabrava & Spa

Santa Susanna · ES

AQUA Hotel Onabrava & Spa

0
  1. Hotel Collection
  2. /Hotels in Santa Susanna
  3. /AQUA Hotel Onabrava & Spa
Free WiFiSelf parking (surcharge)Wheelchair-accessible on-site restaurantPool umbrellasBilliards or pool tablePool sun loungers

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Bicycle rentals nearby

Location

Santa Susanna, ES

Luxurious Spa Services

Indulge in massages, body treatments, and facials at our full-service spa. Relax and rejuvenate in style during your stay.

Exciting Recreational Amenities

Enjoy our health club, indoor and outdoor pools for fitness and leisure. Perfect for unwinding or staying active while you stay with us.

Delicious Dining Options

Savor meals at our 2 restaurants or opt for room service. Grab snacks at the cafe and drinks at the bar. Experience a range of culinary delights.

Embrace luxury and convenience at AQUA Hotel Onabrava & Spa. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Carrer Pla de la Torre, 12, Santa Susanna, 08398

Santa Susanna · ES

34-937-678370

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

132 reviews

Highlights

  • +Good location
  • +Comfortable bed
  • +Nice amenities

Could Improve

  • –Poor cleanliness
  • –Bad service experience
  • –Limited food options
Cleanliness7.4

Multiple reviews pointed out cleanliness issues, including mould in rooms and lack of thorough cleaning.

Service8.4

Some positive comments about staff but significant negative experience regarding treatment in the buffet restaurant.

Location10.0

Several reviews highlighted the excellent location near the beach and train station.

Room Quality8.9

Reports of small, old-style rooms but also mentions of upgrading to a spacious suite.

Amenities9.4

Mention of good amenities like spa, but limited comments overall.

Value for Money8.9

Mixed experiences with value perception; some found costs unjustified compared to offerings.

Food and Beverage7.4

Negative comments about food quality and variety, affecting overall satisfaction.

Overall Experience8.4

Experiences varied significantly; positive stays but overshadowed by poor service and cleanliness.

B9357TSbillb

Family · Apr 2026

10

Great

Liked:This hotel is excellent, one of the great hotels I have visited before. The lobby is great, the bar is great, there is an arcade, there is an outdoor pool, without a heater but you can pay for a heated pool with a sauna and spa. The Restraunt is great, they have really nice food, different options for vegan vegetarian and gluten free foods. There's 2 different types of seafood every day. The ambience of the hotel is also great, the rooms are clean, they're really nice. The bar has good prices, Angelina in the bar is the best:). Come to this hotel, it's really great! The sinks are a bit blocked, if there's too much water you'll have to turn the tap off and let it sink a bit. There is no all inclusive. The location is great, the Rodalies de Catalunya Rl goes to Barcelona and Blanes, and there's also a RGto Maçanet-Massanes which we went. If you are a trainspotter, this hotel is perfect for you! I was one of them, and the trains are frequent. The staff are really nice. There is parking. There are two sides, one in the Santa Susanna Town Centre and the other on a plain road. There is a Carretour and a Lid near the hotel, very handy. Parking is available and you pay for it But overall the hotel is good. There are free drinks and sweets and marshmallows beside reception, perfect if vou are hot.

via tripadvisor

Seaside56433276261

Couples · Mar 2026

10

Excellent stay

Liked:An excellent stay from check in to check out. Whole hotel is spotless, Food was excellent . Staff were so friendly. A special mention to Antonia in the restaurant.

via tripadvisor

Zeetreee

Family · Oct 2025

2

Very very poor service

Liked:Average hotel, as regular visitors to Santa Susannah we enjoy the location. Have to say this hotel is pleasant enough, not overly clean, in need of a bit of a revamp and rooms need better cleaning. Initially had a mould problem in our room which was pretty grim. We had a horrible damp smell then realised the cupboard that housed the fridge was mouldy. Changed rooms. Still cleanliness issues. The reason we will not return is due to our treatment in the buffet restaurant. We visited one evening as a family of 4 with 2 children. On arrival the staff were pouring drinks, Cava I think. I declined this but when I saw orange juice I asked for some, I assumed they were pure orange juice but on arrival back to my table when my son tried his (he is 7) we realised it had cava in. I went back and asked for just orange juice please. And returned to my table with glasses for myself and children. I hadn’t realised but the restaurant manager had followed me back to the table and as I turned to leave and visit the buffet he said ‘That’s enough. No more- they (the drinks) are only for hotel guests’. I was too stunned to react and process what he was implying- he addressed me in disgust in front of the restaurant as though I had done something terrible. As if that wasn’t bad enough when my husband and I went to get the children food the wait staff (I presume at the direction of the restaurant manager) came and took our water glasses away. I presume as punishment?!?! My children didn’t know what happening and why we had been deprived of even ordering some water for our table? I didn’t want my kids to drink alcohol! To be treated like that was shocking. If you don’t want people to drink juice, don’t give it out. I half expected to be followed round the buffet and told I wasn’t allowed to go back up for seconds. Really unhappy with this hotel, wouldn’t return.

via tripadvisor

Z5989OKsamia

Family · Oct 2025

2

Very bad experience to forget it !

Liked:Standard room was very small with old style , dirty evacuation on the bathroom , small swimming indoor pool with the coast of 12 eur during only 2h !! No food variety and especially bad quality It will be the first and the last time :(

via tripadvisor

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