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Hotel Carmel

Santa Monica ¡ US

Hotel Carmel

7.8
Very Good242 reviews
  1. Hotel Collection
  2. /Hotels in Santa Monica
  3. /Hotel Carmel
Free WiFiWheelchair-accessible poolWheelchair-accessible spaConcierge serviceAccessible bus station shuttle24-hour front desk

Check-in / Check-out

From 04:00 PM ¡ Until 11:00 AM

Classification

3-Star Hotel

Amenities

Accessible bus station shuttle, Free WiFi, 24-hour front desk, Luggage storage, Concierge service, Wheelchair accessible

Location

Santa Monica, US

Experience the vibrant energy of Santa Monica at Hotel Carmel, where comfort meets convenience in an unbeatable location.

Modern Amenities

Enjoy complimentary wireless internet access throughout the hotel, ensuring you're always connected. Our dedicated concierge services are available to assist with anything you may need, enhancing your stay.

Gastronomic Delights

Savor delicious meals at Jinkys or grab a quick snack at our two inviting coffee shops. Wind down with a refreshing drink at one of our trendy bars or lounges, perfect for relaxing after a day of exploration.

Comfortable Accommodations

Retreat to one of our 90 air-conditioned rooms featuring luxurious memory foam beds and LCD televisions for your entertainment. Our private bathrooms come complete with complimentary toiletries, offering a personal touch to your stay.

Book your unforgettable getaway at Hotel Carmel today!

Loading rooms and rates...

Location

How to Find Us

201 Broadway, Santa Monica, California, 90401

Santa Monica ¡ US

1-310-451-2469

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Alcohol is not served at this property. </li><li>A car is not required for transportation to and from this property. </li><li>Parking height restrictions apply. </li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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HOTEL CARMEL

Guest Reviews

What Guests Say

7.8

Very Good

242 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean interior
  • +Comfortable bed

Could Improve

  • –Dirty carpets
  • –Faulty amenities
  • –Noisy air conditioning
Cleanliness6.6

The carpets on the stairs and hallways appeared dirty; the floor in the room had an oily feel.

Service8.6

Front desk service was nice, and housekeeping staff was friendly.

Location9.1

The hotel location was fabulous, within walking distance to the beach and pier.

Room Quality7.1

Certain issues with the room included faulty AC and a bathroom door that did not close properly.

Amenities7.6

Some amenities, like the air conditioning and TV remote, had issues but otherwise acceptable.

Value for Money7.5

The hotel offers reasonable pricing relative to its location and services.

Food and Beverage8.1

Not specifically mentioned, but reasonable quality expected in this category.

Overall Experience7.9

Overall, a decent stay with positive aspects overshadowing some negatives.

Torontocritic33

Couples ¡ Jun 2025

10

Truly great - I will be back

Liked:First - I would never normally book a hotel with low 3/5 ratings across most platforms, but the more I read, the more I felt they were just plain unfair. And I'm glad I trusted my gut. This place is great. Honestly, its hard to find a hotel anywhere nice in LA for less than 400-500, as a starting point (prices in CAD). I paid $200 for this hotel. Right there, you need to lower your expectations - you have perfect location already, so you hope for clean and quit rooms and good service. And they get top marks in those categories. The first Thursday afternoon we arrived, I thought our AC wasn't working and the room was hot. I talked to reception (this receptionist was outstanding, incredibly efficient young woman) and she was doing all she could. Promised to send maintenance to our room and look for a new room. Maintenance arrived about 30 seconds after I got back and explained how to work the AC (oops 😉, my bad). Worked perfectly. Reception called 5 minutes later to double check we were OK. The rooms have nice keurig coffee (4 pods regular, 2 decaf & 2 tea). Body wash and a shampoo/conditioner combination in shower (which I can't stand but is totally normal in hotels, unfortunately!). You're right in downtown Santa Monica - we walked to and from Venice Beach (a beautiful 44min walk) yesterday. In the evening we went to the celebrity favourite restaurant Giorgio Baldi in Malibu and walked back (43min). Or stay in downtown Santa Monica! We tried Beef and The Lobster (meh, fine - former better than the latter), around the corner. Tons of football fans (real football, not America football) staying at the hotel, because of the World Cup of Clubs (which is why we were there), but definitely not a rowdy or party atmosphere. Seriously, take a chance and ignore the silly and completely unfair reviews. You're not walking into a 5 star hotel, but it checks all the boxes, and in my view is under-priced.

via tripadvisor

jasoncooperm

Family ¡ May 2025

8

Holiday

Liked:One of the most cleanest hotels I have ever stayed in. The front reception were kind and courteous on all interactions. Nothing was a bother to them, information was provided in a kind, courteous fashion. One downfall would be no dining on site, however, 15% off the cafe next door! Excellent central site.

via tripadvisor

467darleney

Couples ¡ May 2025

10

End of Route 66 Adventure

Liked:We chose this hotel on family members advise and we were not disappointed. This is truly a beautiful original hotel with very very close proximity to the beach, restaurants and shopping. We were riding a motor bike and the lovely concierge lady walked and guided us across the road into a secure carpark which was very very reasonably priced. Our room was comfortable and had been renovated. The bathroom was yet to be upgraded but there was nothing wrong with it other than being a little tired. The room was quiet and the bed was very comfortable. The room service team were happy to give us extra water and coffee throughout our 5 day stay. All of the staff members were extremely friendly and helpful with nothing being too much trouble. We would definitely stay here again.

via tripadvisor