Fairmont Miramar Hotel & Bungalows

Mixed signals: some praise for housekeeping and overall atmosphere, but multiple mentions of dirty/scuffed furniture and cleanliness issues in rooms.

Generally very strong service: repeated praise for valet (Melvin & Kris), front desk staff (Mateo) and attentive pool/reception teams; however there are notable exceptions (reception ignored some complaints and handled room-change poorly).

Consistently excellent: repeatedly described as ‘great location’, walking distance to beach and Santa Monica Pier, superb views from rooms.

Several complaints about outdated rooms, no view despite booking ocean view, scuffed furniture and AC not functioning properly — room quality is a clear weak point.

Property and amenities (pool, lounges, meeting spaces) are generally appreciated, though pool is described as small/crowded, not enough sunbeds and some late-night noise from bars/events.

Mixed/leaning negative: expensive valet fees and complaints about tipping pressure and perceived poor handling of serious issues (e.g., food poisoning) reduce perceived value.

Mixed: several positive comments about breakfast, cocktails and lounge food, but a serious negative report of food poisoning and staff response that hurt confidence in F&B safety/handling.

Overall stays are frequently described as enjoyable and recommendable (many guests would stay again), with strong atmosphere and location outweighing negatives for most reviewers.