Name: Hotel Matilda, a Member of Design Hotels
Address: Aldama #53, Colonia Centro, San Miguel de Allende, 37700
Rating: 9.1

Hotel Matilda, a Member of Design Hotels, San Miguel de Allende | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

San Miguel de Allende, mx

Luxurious Property in Central San Miguel de Allende

Swimming Pool, Terrace Bar, and Spa: Enjoy relaxation and leisure with our swimming pool, terrace bar, and spa offering massages, treatments, Turkish bath, and a fitness center.

Modern Mexican Decor: Immerse yourself in the beauty of modern Mexican photography adorning our air-conditioned rooms and suites, featuring free Wi-Fi, flat-screen cable TV, and large bathrooms with double sinks.

Culinary Delights and UNESCO Site: Indulge in Mexican cuisine at Matilda’s restaurant by Chef Vicente Torres, sip cocktails at the bar or terrace, and explore the UNESCO World Heritage Site of San Miguel de Allende.

Book now to experience the perfect blend of luxury, comfort, and culture at our hotel!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.1

Exceptional

190 reviews

Highlights

+Excellent service
+Great location
+Comfortable rooms

Cleanliness9.1

Rooms described as clean and spacious, indicating high cleanliness standards.

Service9.5

Exceptional service highlighted in multiple reviews, staff were kind and accommodating.

Location9.1

Conveniently located, perfect for dining and shopping.

Room Quality9.0

Rooms are described as bright, airy, spacious and well-designed.

Amenities8.6

Amenities were adequate with on-site restaurant and concierge services.

Value for Money9.0

Guests mentioned great value for the quality and service received.

Food and Beverage9.1

Breakfast and on-site restaurant received positive feedback.

Overall Experience9.5

Positive experiences and recommendations indicate a highly satisfactory overall experience.

359brieg

Solo Travel · May 2026

STAY HERE FOR SURE.

Liked:AMAZING! The rooms were gorgeous. The food delicious. The service impeccable. The location PERFECT. Highly recommend this spot for any type of traveler! It was luxury but with a comfortable "home" feel, which is hard to do. And let's talk about the spa. Wow. They have a personal (solo) steam room, which is an extremely unique experience. You can steam and cold shower at the same time; they provide a scrub while in there as well. And the massage and facial were excellent. LOVED the spa experience here . Highly recommend this spot for all parts of travel — and highly recommend San Miguel as a destination.

via tripadvisor

hollysG6289MT

Business · May 2026

Hospitality at its finest

Liked:Wonderful hotel! Everything from the atmosphere, the rooms, the food, it was absolutely lovely. I stay in over 150+ nights a year and this was one of the most enjoyable hotels I have visited. I was here for business but the atmosphere made it feel like a vacation. But what really set this hotel apart was the staff. Everyone from the front desk, concierge, waitstaff and housekeeping were all top notch. When you take pride and are happy it shows and this hotel is doing it right. Hospitality at its finest:

via tripadvisor

Z6282TWjenniferp

Couples · Apr 2026

Horrendous. Avoid!!!

Liked:Went to San Miguel to celebrate my husband’s birthday. Told the hotel that it was his bday when making the reservation. We made a huge mistake of staying here. They didn’t acknowledge it in any way - no champagne, no card, no balloons. And we are BOTH gold members. The photos make it look glossy and shiny, but it’s not at all. It’s a horrible hotel. Terrible service and completely inattentive staff. First day we found long strands of black hair on the floor, second day a roach crawling across the nightstand. Furniture is dated and dirty. GUSTAVO at the front desk was defensive, dismissive and unhelpful when we complained. We checked out the next day and lost a day of our vacation to packing, and then unpacking at the new hotel. On top of it all - no apology and they’re refusing to refund our unused points. Do not stay here if you want a relaxing trip or to be made to feel special. This is not the place.

via tripadvisor

OhMyGod123456

Solo Travel · Apr 2026

Worst hotel in SMA.

Liked:If I could give this hotel 0 stars, I would. The check-in experience was horrendous. The receptionist spent most of the time explaining everything the hotel doesn’t offer: no upgrades, no late checkout, only one bottle of water per room, and any additional water comes with an extra charge. Even breakfast was disappointing — apparently only juice and toast are included, and anything else costs extra. To make matters worse, the concierge (last name Lopez) openly complained that the hotel owner dislikes the Marriott Bonvoy program, said the system “doesn’t work,” and mentioned they want to leave the program soon. What a terrible first impression. The entire atmosphere felt hostile and unwelcoming, as if nobody working there actually wanted to be there — probably because of poor management or ownership. Honestly, it’s no surprise I seemed to be the only guest staying at the hotel. There are countless better options in SMA. Do yourself a favor and stay somewhere else.

via tripadvisor

Location

How to Find Us

Aldama #53, Colonia Centro

San Miguel de Allende · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please notice rate includes continental breakfast for 1 or 2 adults. Extra people over 12 years has extra cost of 130 USD. Hotel Matilda is Pet Friendly and accepts pets with an additional charge of $65 USD per night. This applies only in certain rooms and is subject to availability. Access is forbidden in public areas of the hotel. The weight of the pet should not exceed 9 kilograms/20 Lbs. The owner of the pet is fully responsible and is obliged to cover the extra expenses for any damage to the furniture or facilities of Hotel Matilda caused by pets. Please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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