Name: Live Aqua San Miguel de Allende
Address: Calzada de la Presa No. 85, Zona Centro, San Miguel de Allende, 37700
Telephone: +52 443 310 8137
Rating: 9.3

Live Aqua San Miguel de Allende | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

San Miguel de Allende, mx

Luxurious Accommodation

Live Aqua San Miguel de Allende Urban Resort offers 5-star accommodation just 1 km from Church of St. Michael the Archangel. Guests can enjoy air-conditioned rooms with modern amenities and a private bathroom.

Diverse Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving Japanese, Korean, and Mexican cuisine. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Relaxation and Recreation

Unwind by the outdoor swimming pool, stay active at the fitness centre, or explore the garden and terrace. The kids' club, 24-hour front desk, and business area ensure a seamless stay.

Book your stay at Live Aqua San Miguel de Allende Urban Resort for a luxurious and diverse experience in San Miguel de Allende.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.3

Exceptional

262 reviews

Highlights

+Friendly staff
+Beautiful facilities
+Great location

Could Improve

–Cleaning issues
–High prices
–Noise disturbances

Cleanliness8.7

Cleaning issues noted with room maintenance.

Service9.7

Staff were friendly and accommodating despite some check-in issues.

Location10.0

Wonderful location and beautiful setting.

Room Quality9.2

Rooms are large and comfortable but with some technical issues.

Amenities9.7

Great pool and spa facilities.

Value for Money8.7

High price for room should include better amenities and services.

Food and Beverage8.7

Dining options were limited, and high prices were noted.

Overall Experience9.7

Overall pleasant experience despite some issues.

Suri01010

Family · Aug 2026

Safety Concerns

Liked:I rarely leave negative reviews, but after this experience I feel obligated to warn others. This was our first visit to both the resort and San Miguel, and what should have been a relaxing time with family turned into a frightening experience because of what appears to have been a serious safety issue. On a clear, sunny morning (with no wind or rain whatsoever, pictures are from two days after incident) the cable supporting one of the resorts massive overhead light fixtures suddenly snapped without warning. The fixture, which contained heavy metal star-shaped lights, fell directly onto our table. By pure luck, we had gotten up just minutes earlier to get breakfast. Had we still been sitting there, someone could have been seriously injured or worse. The falling fixture broke our phones. While we're grateful that no one was physically hurt, it's unsettling to think how close this came to becoming a tragedy on our first morning. What made the situation even more concerning was the resorts response. The broken light fixture remained on the ground in the exact same location for the rest of our stay. Even more alarming, there were numerous identical fixtures (hanging at least 20 to 30 feet overhead) still in place, and we never saw any effort to inspect, remove, or secure them to prevent another incident. It gave us little confidence that guest safety was being treated as a priority. We attempted to resolve the matter directly with the resort before leaving this review. The only compensation they offered was a complimentary night on a future stay. I declined and explained that I would never return to a resort that fails to take customer safety seriously after such a dangerous incident. Accidents can happen, but how a business responds speaks volumes. In this case, the lack of urgency, the failure to address an obvious ongoing hazard, and the dismissive resolution left us extremely disappointed. We were incredibly fortunate to walk away unharmed, but future guests may not be as lucky. I hope the resort takes immediate steps to inspect every overhead fixture and make guest safety its highest priority before someone is seriously injured.

via tripadvisor

Adriana

Family With Children · Jul 2026

Liked:Facilities, location. Beautiful hotel. Food at the restaurant was great. Excellent brunch.

Disliked:A bit noisy is you are in the first floor next to the main corridor. You ca. hear the staff and other guests walking and talking.

via Nuitee

saidyitzelc

Couples · Jun 2026

Noisy, lack of sleep

Liked:Super noisy room, instead of rested we left tired, we reported the noise after the first night, nothing was done. My last afternoon there the pool was full of screaming kids not giving adults without kids a chance to relax. The gentleman completing our hotel check out seemed inconvenience by my presence, never smiled, never asked how my stay was, just gave me my total and that was it.

via tripadvisor

Q5735NGclaudiaf

Friends Getaway · Jun 2026

Magical hotel in a magical town

Liked:Like the town it’s in, this hotel is simply MAGICAL. The decor is eclectic and gorgeous — no corner is unadorned. The spa will change your life—I had a massage with Amelia at Feel Urban and I’ve never had such a relaxing ViP level experience. I had the best cocktail of my life at Barkam. But the best part is the SERVICE. Everyone is so friendly, helpful and warm! Daniel the concierge gave us so many wonderful tips that made our trip outstanding and made us feel at home. I’d give it 6 stars if I could!

via tripadvisor

Location

How to Find Us

Calzada de la Presa No. 85, Zona Centro

San Miguel de Allende · mx

+52 443 310 8137

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the property can only accommodate up to 2 dogs with a maximum combined weight of 20 kg or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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