Casaliza Hotel Boutique

Generally reported as clean with nice gardens and upkeep, but isolated issues noted (dirty toilet paper in one stay, occasional housekeeping lapses).

Staff described as very friendly and helpful in many reviews (service called excellent), though there are occasional issues: billing mistakes and staff unable to provide package information.

Repeatedly praised: excellent, central and peaceful location close to the historic center, with lovely green surroundings and park views.

Mixed: attractive decor and views in some rooms but multiple complaints about rooms not matching photos, small/chubby TVs, poor ventilation, noisy fans, sinking mattresses and some uncomfortable/noisy beds.

Basic amenities present (parking, pleasant common areas), but guests noted lack of on-site breakfast/restaurant, no phone in rooms, stairs to rooms and occasional mismatches for promised kitchen or suite features.

Perceived as generally good given location and ambience, but some guests felt the price did not match issues encountered (room discrepancies, cleanliness or ventilation problems).

Frequently noted as a weakness: hotel lacks on-site breakfast/restaurant; nearby options available but absence of breakfast service is a clear negative for some guests.

Overall positive and often recommended: tranquil, beautiful property with excellent location and service, despite recurring operational issues (room mismatches, amenities gaps, mosquitoes).