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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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The Catrina Hotel

San Mateo · us

The Catrina Hotel

7.9
Very Good756 reviews
  1. Hotel Collection
  2. /Hotels in San Mateo
  3. /The Catrina Hotel
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingScreens / Barriers between staff and guests for safetyNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Pets allowed, Express check-in/check-out

Location

San Mateo, us

Luxurious Accommodations

Experience the charm of the Catrina Hotel with warmly decorated rooms featuring hardwood floors and complimentary bathroom amenities. Enjoy your favorite HBO channels on cable TV in every room.

Convenient Location

Situated just 10 miles from San Francisco International Airport, our hotel offers easy access to downtown San Francisco, Broadway by the Bay, and Silicon Valley. Free outdoor parking is available for all guests.

Complimentary Amenities

Stay connected with free WiFi throughout the property and catch up on the latest news with a complimentary newspaper. Book your stay now and indulge in a relaxing getaway at the Catrina Hotel.

Loading rooms and rates...

Location

How to Find Us

2110 S El Camino Real

San Mateo · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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THE CATRINA HOTEL

Guest Reviews

What Guests Say

7.9

Very Good

756 reviews

Highlights

  • +Cleanliness
  • +Location
  • +Friendly staff
  • +Good value

Could Improve

  • –Shabby room conditions
  • –Inconsistent amenities
  • –Thin walls
Cleanliness7.2

Several reviews mentioned cleanliness but also noted issues such as shabbiness and lack of room service.

Service8.7

Many reviews highlighted friendly staff and decent service despite some challenges.

Location8.7

Great location mentioned in multiple reviews, convenient for nearby attractions.

Room Quality7.6

Rooms were clean but had issues with comfort and updates needed.

Amenities7.7

Some positive mentions of in-room coffee makers and cleanliness, but issues with Wi-Fi and TV.

Value for Money8.1

Good price for the quality, but some mentioned it could be improved based on room conditions.

Food and Beverage7.2

Adequate mentions of provided snacks and coffee, but not significant focus in reviews.

Overall Experience8.1

Overall experience reflected varied sentiments but averaged well with positive aspects mentioned.

Alan

Couple · May 2026

7

Adequate

Liked:Clean, convenient location, our room was in the back of the property and was very quiet
Disliked:Beds were mushy

via Nuitee

Neal Simon

Couple · May 2026

1

Never again. Dont go here

Liked:None
Disliked:Very disappointed. They didnt help me at all

via Nuitee

Benjamin

Solo Traveller · Apr 2026

10

Very satisfied

Liked:Bed was comfortable and room was clean, coffee, water and snacks were a nice touch
Disliked:Unmanned staff, no printer access

via Nuitee

emma

Couple · Apr 2026

1

Terrible. No staff. Dirty rooms.

Liked:Very little. Parking was ok I guess
Disliked:No staff here at all. Virtual check in didn’t work. The guy in front of me had a prepaid reservation and gave up and left coz they couldn’t find it. My check in took 45 mins and with a person in a foreign country on a screen. The room was dirty. Nail clippings on floor. Bathroom door don’t close properly. Truly awful. If this wasn’t prepaid I’d never have stayed. We were locked in to the stay. Don’t make the same mistake.

via Nuitee