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Holiday Inn & Suites San Mateo - SFO by IHG

San Mateo · us

Holiday Inn & Suites San Mateo - SFO by IHG

7.4
Very Good676 reviews
  1. Hotel Collection
  2. /Hotels in San Mateo
  3. /Holiday Inn & Suites San Mateo - SFO by IHG
ParkingSelf parking (surcharge)Secured parkingRestaurantHealth or beauty spa nearbyHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant

Location

San Mateo, us

Luxurious Amenities

Indulge in the comfort of flat-screen TVs with HBO channels, free WiFi, and premium bedding in every room. Relax in the hot tub or sauna after a productive day at the 24-hour business center.

Convenient Location

With a short distance to the airport, popular attractions like Coyote Point Museum, and the Golden Gate Bridge just a drive away, our hotel offers the perfect blend of accessibility and adventure.

Delicious Dining Options

Savor a variety of American and international dishes at our on-site restaurant and unwind with a drink at the bar. Whether you're here for work or leisure, we have your culinary cravings covered.

Experience luxury, convenience, and exceptional service at Holiday Inn & Suites San Mateo - SFO. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

330 North Bayshore Boulevard

San Mateo · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: 20 US dollars per room per day. Breakfast coupons are only good for up to 2 people per room. The hotel will be undergoing renovations that will affect their registration/check-in area and front loby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN & SUITES SAN MATEO - SFO BY IHG

Guest Reviews

What Guests Say

7.4

Very Good

676 reviews

Highlights

  • +Convenient location
  • +Spacious rooms
  • +Fair pricing

Could Improve

  • –Staff attitude
  • –Noise issues
  • –Parking fees
Cleanliness6.9

Some issues mentioned with bathroom wallpaper and general maintenance concerns.

Service7.4

Mixed sentiments; some guests found staff unfriendly but others noted friendliness.

Location8.4

Convenient location near airport and access to freeway.

Room Quality7.4

Rooms described as spacious but with some noise issues from thin walls.

Amenities6.9

Limited amenities; some guests expected free breakfast and better gym conditions.

Value for Money7.4

Reasonable pricing mentioned, but concerns about additional fees for parking.

Food and Beverage7.4

Breakfast was good; however, the on-site restaurant had limited options.

Overall Experience7.4

Overall decent stay but several areas for improvement noted.

Diego

Family With Children · May 2026

5
Liked:Convenient location right off the highway with many amenities really close by.
Disliked:Bed was not the most comfortable and the blinds to the window in our room were only the see through thin blinds which was not good when wife had to change and the parking lot is right there also a pain in the morning because so much light comes in super early so forget sleeping in.

via Nuitee

Lani

Solo Traveller · Apr 2026

5

Next time I'd pay a few bucks more to stay at the Best Western or the Hyatt.

Liked:Location was great to get to where I needed to be for dinner and for a scenic run the next morning before going to work.
Disliked:Room was sticky. There was what looked like barbecue sauce that had hardened on the nightstand. I had to scrub it when I got in before putting anything on there. There were oily handprints on the headboard above the bed. A surface wipe down after the full turndown would have made it less icky feeling. Didn't sleep very well.

via Nuitee

Tara

Extended Group · Apr 2026

5

Nice Clean rooms, horrible customer service

Liked:Rooms clean and comfortable.
Disliked:Staff was unhelpful and argumentative. The front desk clerk upon check-in was rude and did nothing to fix the issue he stated would be fixed. Everything else was great. But that one staff member has made it to where I will never send my technicians to this hotel again. Which sucks, because we do ALOT of work down there. And we usually get 3-5 rooms for a week at a time. Could've gotten some good money from us.

via Nuitee

V6033VWcraigj

Friends Getaway · Apr 2026

10

Quick and close to the Flughafen

Liked:Clean and nice bed! It was nice and close to the airport.

via tripadvisor