Name: Marriott Isla Verde Beach Resort
Address: 7012 Boca de Cangrejos Avenue, Carolina, 00979
Telephone: +1 787-791-0404
Rating: 8.4

Marriott Isla Verde Beach Resort, Carolina | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Carolina, PR

Luxurious Beachfront Resort

Located on San Juan’s Isla Verde Beach, Courtyard Isla Verde Beach offers luxurious rooms with private balconies and stunning ocean views. The air-conditioned rooms with floor-to-ceiling windows provide a light and airy ambiance, equipped with modern amenities like a mini-fridge, flat-screen TV, and DVD player.

Dining and Entertainment

Indulge in sweet treats at Bananas Ice Cream Parlor or savor fresh seafood at Sirene Restaurant. Enjoy live music and exotic cocktails at the Picante Lounge for a truly Caribbean experience.

Amenities Galore

With outdoor pools, a 24-hour casino, free WiFi in pool and beach areas, fitness room, and weekly salsa dancing, this resort ensures a memorable stay. Plus, wedding and meeting facilities are available for special occasions.

For a beachfront escape with top-notch amenities, book your stay at Courtyard by Marriott Isla Verde Beach Resort today.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.4

Excellent

1,280 reviews

Highlights

+Friendly staff
+Nice beach location

Could Improve

–Unpleasant odors
–Outdated rooms
–Construction noise

Cleanliness6.3

Several reviews indicated unpleasant odors and unclean conditions in the rooms.

Service10.0

Friendly staff who tried to accommodate requests, despite some issues with the room.

Location9.8

Nice views of the beach, though proximity to flight paths may be a concern.

Room Quality6.3

Numerous comments on outdated rooms, poor maintenance, and missing amenities.

Amenities8.3

Construction work noted, affecting access to some amenities; pool was fine.

Value for Money7.3

Many reviewers felt the experience did not justify the price, considering the noise and construction.

Food and Beverage9.3

Breakfast area under construction, but overall dining options seem standard for hotel.

Overall Experience9.8

Disappointing due to room issues, yet beach access and friendly staff are positives.

Mona

Couple · Sep 2026

It was a good visit, not the best, but good.

Liked:The bed and pillows were very comfortable. We liked the view from our balcony. The access to the beach was nice. We enjoyed the pool and the swim up bar. Everyone was friendly.

Disliked:We did not like having to wait over 2 hours for our room when we arrived. One day housekeeping must have forgotten to clean our room so we had to wait on that after being gone most of the day. (I did request cleaning service everyday when we left the room) The closet that housed the AC made a loud noise every so often. We told maintenance about the noise, but it never was attended to. The toilet leaked but that was fixed after we told the front desk. We ordered room service one night but it took an hour to get the food.

via Nuitee

Shornna

Family With Children · Sep 2026

Excellent had a ball

Liked:Everything it was so nice

via Nuitee

Brower

Couple · Aug 2026

Great customer service; clean and vibrant facility

Liked:Everything

via Nuitee

K843UUsusanar

Couples · Aug 2026

Renovations beautiful but still room for improvement.

Liked:I have been to this property numerous times over the years, before, during and after renovations. Their beachfront location with the beautiful palm trees is idyllic. Unfortunately, as a Bonvoy member, I am never made to feel special. No room upgrades, always the lowest category grade with views of roof. Staff is mostly wonderful, except for the non smiling, grumpy host at the restaurant in the mornings that I always had to work hard to get a smile out of and the pool bartender that upgraded our drinks to the more expensive $18 vs $12 without asking. Renovations are beautiful but you are still not paying attention to details. Please change the dirty cushions on the high tops by the outside bar. It was not just one cushion most of them look like this. Why don't you have a few in stock, so you can rotate why you are cleaning them. The staff at your towel stand, that is often just standing around can take the time to clean these everyday. Also the pool was dirty. I was watching the pool guy chit chatting for a good part of the morning. The beach staff is often just sitting around, when there is trash on the beach and they are frequently walking by it. I was taking the time to pick up the debris as I walked by. I feel like this could be one of their responsibilities when they are just sitting around waiting for someone to ask for beach chairs/umbrellas. I really feel like management has to be more attentive to what is going on. Take the the time to walk around the property and view from our eyes. You have the potential to be an amazing property, if someone is taking the time to give the property a little daily observation and follow up love. Also, I previously messaged on instagram/Facebook and never received a reply. If you are posting on social media, you should have someone attending to this. You will still be one of my favorite properties but please try to be better.

via tripadvisor

Location

How to Find Us

7012 Boca de Cangrejos Avenue

Carolina · PR

+1 787-791-0404

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The resort fee includes: • WiFi in the public areas included pool and beach • 2 Bottles water daily • Non-motorized water sports • 2 hr Bike rental • Beach volleyball court (1hr) • Beach Tennis Court (1hr) • Tropical Mixology Class (Ask Front Desk for schedule)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

1,280 reviews

Highlights

+Friendly staff
+Nice beach location

Could Improve

–Unpleasant odors
–Outdated rooms
–Construction noise

Cleanliness6.3

Several reviews indicated unpleasant odors and unclean conditions in the rooms.

Service10.0

Friendly staff who tried to accommodate requests, despite some issues with the room.

Location9.8

Nice views of the beach, though proximity to flight paths may be a concern.

Room Quality6.3

Numerous comments on outdated rooms, poor maintenance, and missing amenities.

Amenities8.3

Construction work noted, affecting access to some amenities; pool was fine.

Value for Money7.3

Many reviewers felt the experience did not justify the price, considering the noise and construction.

Food and Beverage9.3

Breakfast area under construction, but overall dining options seem standard for hotel.

Overall Experience9.8

Disappointing due to room issues, yet beach access and friendly staff are positives.

Mona

Couple · Sep 2026

It was a good visit, not the best, but good.

Liked:The bed and pillows were very comfortable. We liked the view from our balcony. The access to the beach was nice. We enjoyed the pool and the swim up bar. Everyone was friendly.

via Nuitee

Shornna

Family With Children · Sep 2026

Excellent had a ball

Liked:Everything it was so nice

via Nuitee

Brower

Couple · Aug 2026

Great customer service; clean and vibrant facility

Liked:Everything

via Nuitee

K843UUsusanar

Couples · Aug 2026

Renovations beautiful but still room for improvement.

via tripadvisor