
Carolina · PR

Carolina · PR
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
5-Star Hotel
Amenities
Full-service spa, Fitness facilities, Health or beauty spa nearby, Proposal/romance packages available, Express check-out, Parasailing nearby
Location
Carolina, PR
Luxurious Spa and Multiple Pools: Indulge in massages and body treatments at the full-service spa, then unwind by one of the 4 outdoor swimming pools.
Culinary Delights and Vibrant Nightlife: Enjoy delectable Caribbean cuisine at one of the 6 restaurants or sip cocktails at the poolside bar before heading to the casino.
Modern Comforts and Convenient Services: Stay connected with complimentary Wi-Fi, enjoy room service, and take advantage of amenities like concierge services and gift shops.
A stay at Fairmont El San Juan Hotel gives you proximity to Carolina's attractions and a mere 5-minute drive to The Mall of San Juan. Book your stay now to experience the perfect blend of luxury and relaxation.
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
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Accommodations
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Guest Reviews
Excellent
355 reviews
Highlights
Could Improve
Several reviews indicated that rooms were dirty and needed maintenance.
Multiple reviews praised the staff's helpfulness and dedication.
The hotel's location near the beach and pool received positive feedback.
Room maintenance and quality were frequently criticized.
Amenities such as the beach and pool received positive remarks.
Guests expressed that the experience may not have matched expectations given the price.
Some staff were described as rude during food service.
Despite issues, many guests enjoyed their stay due to service and location.
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