Name: Fairmont El San Juan Hotel
Address: 6063 Isla Verde Avenue, Carolina, 00979, Carolina, 00979
Telephone: +1 787-791-1000
Rating: 8.4

Fairmont El San Juan Hotel, Carolina | Member Rates | Dyme

Free WiFiSelf parking (surcharge)Secured parkingPool umbrellasBilliards or pool tablePool cabanas (surcharge)

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Conference space

Location

Carolina, PR

Luxurious Spa and Multiple Pools: Indulge in massages and body treatments at the full-service spa, then unwind by one of the 4 outdoor swimming pools.

Culinary Delights and Vibrant Nightlife: Enjoy delectable Caribbean cuisine at one of the 6 restaurants or sip cocktails at the poolside bar before heading to the casino.

Modern Comforts and Convenient Services: Stay connected with complimentary Wi-Fi, enjoy room service, and take advantage of amenities like concierge services and gift shops.

A stay at Fairmont El San Juan Hotel gives you proximity to Carolina's attractions and a mere 5-minute drive to The Mall of San Juan. Book your stay now to experience the perfect blend of luxury and relaxation.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

355 reviews

Highlights

+Helpful staff
+Great location
+Nice amenities

Could Improve

–Room cleanliness
–Poor communication
–Staff unprofessionalism

Cleanliness6.7

Several reviews indicated that rooms were dirty and needed maintenance.

Service9.2

Multiple reviews praised the staff's helpfulness and dedication.

Location9.7

The hotel's location near the beach and pool received positive feedback.

Room Quality7.2

Room maintenance and quality were frequently criticized.

Amenities9.7

Amenities such as the beach and pool received positive remarks.

Value for Money8.2

Guests expressed that the experience may not have matched expectations given the price.

Food and Beverage7.7

Some staff were described as rude during food service.

Overall Experience9.2

Despite issues, many guests enjoyed their stay due to service and location.

Location

How to Find Us

6063 Isla Verde Avenue, Carolina, 00979

Carolina · PR

+1 787-791-1000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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