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Zadun Los Cabos, a Ritz-Carlton Reserve

San José del Cabo · MX

Zadun Los Cabos, a Ritz-Carlton Reserve

9.2
Exceptional125 reviews
  1. Hotel Collection
  2. /Hotels in San José del Cabo
  3. /Zadun Los Cabos, a Ritz-Carlton Reserve
WiFi availableParkingFree ParkingPrivate parkingRestaurantSwimming pool

Check-in / Check-out

From 12:00 AM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

San José del Cabo, MX

Luxurious Accommodation and Family-Friendly Amenities

Indulge in a lavish stay at Zadún, a Ritz-Carlton Reserve, located steps away from La Playita Beach. Enjoy the outdoor swimming pool, fitness center, and garden during your stay. The hotel also boasts a kids' club, perfect for little ones, and offers top-notch room service.

Gourmet Dining and Relaxation

Savor a delightful continental breakfast each morning and explore the on-site restaurant serving a variety of cuisines. Whether you crave Mexican flavors, fresh seafood, or international dishes, this hotel has you covered. Unwind in the hot tub or challenge friends to a game of table tennis.

Convenience and Comfort

Experience ultimate comfort in rooms equipped with modern amenities like air conditioning, flat-screen TVs, and luxurious bathrooms. With a 24-hour front desk, terrace, and private parking, your convenience is a top priority at Zadún, a Ritz-Carlton Reserve.

Ready to elevate your vacation experience? Book now and secure your luxurious escape at Zadún, a Ritz-Carlton Reserve.

Loading rooms and rates...

Location

How to Find Us

Boulevard Mar de Cortez

San José del Cabo · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 12:00 AM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

125 reviews

Highlights

  • +Several staff were very helpful and friendly
  • +Beautiful architecture
  • +Very comfortable environment
  • +Great breakfast

Could Improve

  • –Concierge repeatedly got the guest's name wrong
  • –Practical lack of sports facilities (no tennis courts, limited water sports)
  • –Very few recreational activities for children
  • –Meals sometimes not consistent with suggested price
  • –Beach unsuitable for bathing
Cleanliness10.0

Standard quality for this hotel tier

Service9.4

Mixed: several staff were described as very helpful and friendly, but the concierge repeatedly got the guest's name wrong despite later attempts to be amiable.

Location8.8

Negative note about the beach being unsuitable for bathing, limiting water-sport options; overall surroundings not highlighted positively in the review.

Room Quality10.0

Positive: praised architecture, very comfortable environment and overall comfort of the property.

Amenities7.6

Negative: review reports very limited recreational and sports options (no tennis courts, limited water sports) and few activities for children.

Value for Money8.0

Negative: meals were sometimes not consistent with the suggested price, indicating some perceived poor value.

Food and Beverage9.8

Mixed-positive: breakfast was described as excellent, though some meals did not match the price expectations.

Overall Experience10.0

Standard quality for this hotel tier

Mobile39527607319

Friends Getaway · Jan 2026

10

Zadun was amazing!!!!

Liked:We had an amazing experience!! Andre was wonderful and went above and beyond for us. We loved the resort and will be back again!

via tripadvisor

Sabaa565

Family · Jan 2026

10

Pure Luxury and Thoughtful Hospitality at Zadún

Liked:Our experience at Zadún, a Ritz-Carlton Reserve was absolutely amazing and truly unforgettable. The views and the property itself are stunning. Our room included a private plunge pool, which made the stay feel even more special and relaxing. The attention to detail was exceptional. Each night during turndown service, we received a personalized gift—it was incredibly thoughtful. On New Year’s Eve, they beautifully decorated our bed, and upon arrival, they surprised me with a gift for my pregnancy and a separate gift for our daughter, which meant so much to us. At checkout, they even sent us home with a farewell gift. The welcome drink was delicious, and the room service exceeded our expectations. We ordered breakfast daily and dinner twice, and everything was consistently excellent. A special thank you to Andres, our butler, who truly went above and beyond to make our stay unforgettable. His care and exceptional service made all the difference, and we are forever grateful. We cannot wait to return.

via tripadvisor

IrishKate57

Family · Dec 2025

2

Avoid chain hotels—there’s plenty of other options.

Liked:Our family’s wedding was rescheduled due to weather when the venue was flooded. The night before the wedding, the welcome party was held at Zadun and was the equivalent of two weddings as far as expenditure. Not to mention all the rooms and suites that were booked by various members of the wedding party. To salvage the night of the cancelled wedding, some additional family members (approximately 20 people) went to join the family at Zadun. Security (at the command of management) would not allow them in at 6:30 pm at night despite the bride and groom requesting that security allow them in. It’s outrageous that this hotel would not allow it. You would think they would have some compassion for the bride and groom after the terribly disappointing day. They claimed there were too many people in their suite but we would have moved to the hotel bar. Their complete lack of cooperation was just unconscionable. For a special event, pick one of the boutique hotels—not a chain—they will treat you much better and not try to extort you for more!

via tripadvisor

607erind

Friends Getaway · Dec 2025

2

DO NOT DO IT! AWFUL WITH A CAPITAL AWFUL!

Liked:AWFUL! TERRIBLE! BAD customer service! Wedding canceled because of weather (they can’t handle rain) and they wouldn’t let any guests in!! Imagine the money spent on a wedding, people crying, fortunes spent, and not letting guests in to ease the pain! Awful place. Trying to shake out every dollar in exchange. Go literally anywhere else!

via tripadvisor

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