Name: Sonesta ES Suites San Antonio Northwest Medical Center
Address: 4320 Spectrum One, San Antonio, TX 78230
Rating: 8.1

Sonesta ES Suites San Antonio Northwest Medical Center | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

San Antonio, us

Convenient Location:

Adjacent to the San Antonio Medical Center and close to Six Flags Fiesta Texas theme park.

Modern Amenities:

All-suite accommodations with full kitchens, free wireless internet, outdoor pool, fitness center, laundry facilities, and outdoor pavilion with barbecue grills.

Complimentary Breakfast:

Start your day with a free hot breakfast buffet during your stay.

Book your stay at Sonesta ES Suites San Antonio Northwest Medical Center for a comfortable and convenient experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

1,097 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Cleanliness issues
–Food quality concerns

Cleanliness7.6

Some reviews noted cleanliness issues, particularly with musty smells in hallways.

Service8.6

Many guests praised the staff for being friendly and helpful.

Location8.6

Several reviews highlighted the convenient location of the hotel.

Room Quality8.1

Rooms were generally described as clean and spacious, though some experienced maintenance issues.

Amenities7.6

Limited laundry facilities and occasional issues with keycard access mentioned.

Value for Money8.6

Guests noted the affordable rates and good value for extended stays.

Food and Beverage7.6

Breakfast had complaints regarding timing and quality.

Overall Experience8.1

Overall, guests had a positive experience with a few noted issues.

Laszlo

Couple · Jul 2026

Highly recommended, would stay again!

Liked:Super friendly atmosphere! Huge shoutout for Nola, she was the most helpful and friendly person we met there! Very nice room, clean building, nice pool, delicious breakfast.

via Nuitee

Verne

Family With Children · Jul 2026

The rating on Sonesta should be updated to lower than 1 star. The facility needs to be updated and the staff needs to be

Liked:Nothing

Disliked:The property was in desperate need of upkeep and repairs to the entire facilities. I cannot fathom how this place had such a high score for the condition it is in. The pictures and rating should be updated on Booking.com. Honestly, I could not see myself staying at another Sonesta again in the future. From driving up to the location, I had a feeling that it was more of a motel than a Hotel. When checking in, they placed me into a room that was not selected. When questioning this from the staff, they said this was all they had and did not offer any hospitality options. When coming to the door of the room, it looked like it had been busted into along the frame and door. The door had to be forced open to gain entry and the door handle on the inside was being held together by an oversized flat head screw. The room was very dated and looked to have been from the 90’s era or older. The walls were cracked and paint peeling in numerous areas. The base boards and doors were either broken or missing in portions. We also found bugs in the sheets in the secondary bed. There were interior doors missing and the bathrooms did not have any soap dispensers or soap available. Spoke with the front desk and asked for hand soap and was told they do not carry any since the rooms were upgraded. (Except our room was not upgraded). In the restrooms, there were no toilet paper holders installed and only had half rolls left on top of the toilets. The final straw was when leaving on the last day. I was loading out luggage in the car and when going back to the room, I found out that they had turned our card access off already. When I made it to the breakfast area at 9:02am, I asked if I could get a glass of apple juice and the representative told me that they shut down at 9:00 am. Very frustrating experience and could not fathom how this place stays in business and receives any decent reviews. The photos shall be updated on their listing and proper rating should be updated on Booking.com.

via Nuitee

Tracy

Couple · Jul 2026

Liked:Great place to stay, Very friendly and professional staff and good breakfast.

via Nuitee

Mary Helen

Couple · Jul 2026

Not the experience we’ve had in the past, but still enjoyed our stay

Liked:The quiet and Welcoming environment . Breakfast was yummy.

Disliked:Our lamp next to the bed was broken. We reported it to the front desk but they didn’t do anything about it, at least not while we were there. We also asked about extending our stay one extra day and the receptionist didn’t seem too thrilled about getting us booked, so I said I would take care of it online and decided just to go ahead and stay for the days that we had originally planned for.

via Nuitee

Location

How to Find Us

4320 Spectrum One

San Antonio · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

1,097 reviews

Highlights

+Friendly staff
+Good location

Could Improve

–Cleanliness issues
–Food quality concerns

Cleanliness7.6

Some reviews noted cleanliness issues, particularly with musty smells in hallways.

Service8.6

Many guests praised the staff for being friendly and helpful.

Location8.6

Several reviews highlighted the convenient location of the hotel.

Room Quality8.1

Rooms were generally described as clean and spacious, though some experienced maintenance issues.

Amenities7.6

Limited laundry facilities and occasional issues with keycard access mentioned.

Value for Money8.6

Guests noted the affordable rates and good value for extended stays.

Food and Beverage7.6

Breakfast had complaints regarding timing and quality.

Overall Experience8.1

Overall, guests had a positive experience with a few noted issues.

Laszlo

Couple · Jul 2026

Highly recommended, would stay again!

Liked:Super friendly atmosphere! Huge shoutout for Nola, she was the most helpful and friendly person we met there! Very nice room, clean building, nice pool, delicious breakfast.

via Nuitee

Verne

Family With Children · Jul 2026

The rating on Sonesta should be updated to lower than 1 star. The facility needs to be updated and the staff needs to be

Liked:Nothing

via Nuitee

Tracy

Couple · Jul 2026

Liked:Great place to stay, Very friendly and professional staff and good breakfast.

via Nuitee

Mary Helen

Couple · Jul 2026

Not the experience we’ve had in the past, but still enjoyed our stay

Liked:The quiet and Welcoming environment . Breakfast was yummy.

via Nuitee