Name: The Westin San Antonio North
Address: 9821 Colonnade Boulevard, San Antonio, TX 78230
Rating: 8.8

The Westin San Antonio North | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

San Antonio, us

Luxurious Accommodations:

The Westin San Antonio North offers elegant rooms with modern amenities such as a coffee maker, Wi-Fi, and cozy bathrobes, ensuring a comfortable stay for guests.

Convenient Facilities:

Enjoy the convenience of a 24-hour business center and both indoor and outdoor pools at The Westin San Antonio North, providing options for work and relaxation during your stay.

Delightful Dining Options:

Indulge in delicious American cuisine at Bolo’s restaurant or unwind with live entertainment at the Lobby Bar, offering a variety of dining experiences without leaving the hotel.

To experience luxury, convenience, and culinary delights at The Westin San Antonio North, book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

655 reviews

Highlights

+Great location
+Friendly staff
+Good amenities

Could Improve

–Dated rooms
–Cleanliness issues
–High parking fees

Cleanliness8.3

Several reviews pointed out dirty carpets and an overall need for updates.

Service9.7

Most guests found the staff friendly and accommodating, although there were some service delays.

Location9.8

Guests appreciated the convenient location, close to downtown and attractions.

Room Quality7.7

Rooms were often described as dated with issues such as lack of hot water.

Amenities9.3

Guests enjoyed the pools and other amenities, indicating a positive experience.

Value for Money8.2

Some guests felt the costs were high given the state of the hotel.

Food and Beverage8.8

General satisfaction with the dining options, though some mentioned that room service was overpriced.

Overall Experience8.7

Mixed feelings due to dated rooms and service issues, but positive remarks on location and staff.

Antti

Couple · Jul 2026

Disliked:Poor experience overall: hotel room is very outdated, breakfast was poor with yoghurt that was expired and stale food, front desk staff not very helpful, hotel has been completely unresponsive after checkout.

via Nuitee

Jesse

Couple · Jul 2026

was great we loved it

Liked:the room was very big and had its own living room . bed was very nice slept like baby evry night

Disliked:the way when there was an event you did not hire more servers for bar area..we had the rally and one bar tender.

via Nuitee

Moses

Couple · Jul 2026

Liked:The room had a chemical smell, not overpowering but noticeable. The room overall cleanliness and comfort was in great standing. would revisit for the future

via Nuitee

Shelly

Couple · Jul 2026

Management fails all around

Disliked:I called the Marriott directly at 4 PM to let them know I was doing a late check-in. I also followed up with an email to the property at the same time letting them know we would be checking them around 9 PM. It was the Fourth of July and we were busy with family. We checked in at 9:15 and they had sold out the entire hotel and they gave away our room. No Manager was on duty and the front desk woman has no caring, compassion or concern. She was actually overwhelmed with calls, people approached locked out of their rooms and she had NO KEYS to give anyone. While I was dealing with our check in drama, there was also a lady who had come called and stopped by 3 times requesting towels and still had not received them. THE MANAGEMENT IS NOT ON THE BALL. Major fails

via Nuitee

Location

How to Find Us

9821 Colonnade Boulevard

San Antonio · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

655 reviews

Highlights

+Great location
+Friendly staff
+Good amenities

Could Improve

–Dated rooms
–Cleanliness issues
–High parking fees

Cleanliness8.3

Several reviews pointed out dirty carpets and an overall need for updates.

Service9.7

Most guests found the staff friendly and accommodating, although there were some service delays.

Location9.8

Guests appreciated the convenient location, close to downtown and attractions.

Room Quality7.7

Rooms were often described as dated with issues such as lack of hot water.

Amenities9.3

Guests enjoyed the pools and other amenities, indicating a positive experience.

Value for Money8.2

Some guests felt the costs were high given the state of the hotel.

Food and Beverage8.8

General satisfaction with the dining options, though some mentioned that room service was overpriced.

Overall Experience8.7

Mixed feelings due to dated rooms and service issues, but positive remarks on location and staff.

Antti

Couple · Jul 2026

via Nuitee

Jesse

Couple · Jul 2026

was great we loved it

Liked:the room was very big and had its own living room . bed was very nice slept like baby evry night

Disliked:the way when there was an event you did not hire more servers for bar area..we had the rally and one bar tender.

via Nuitee

Moses

Couple · Jul 2026

Liked:The room had a chemical smell, not overpowering but noticeable. The room overall cleanliness and comfort was in great standing. would revisit for the future

via Nuitee

Shelly

Couple · Jul 2026

Management fails all around

via Nuitee