Name: Crowne Plaza San Antonio Airport by IHG
Address: 1111 Northeast Loop 410, San Antonio, TX 78209
Rating: 7.8

Crowne Plaza San Antonio Airport by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

San Antonio, us

Convenient Shuttle Service and Prime Location

The Crowne Plaza Hotel offers complimentary shuttle service to the airport and nearby attractions, making travel a breeze. Guests can explore shopping at North Star Mall and savor local dining options within a short radius.

Modern Amenities for a Relaxing Stay

Unwind at the state-of-the-art fitness center or soak up the sun by the outdoor pool at Crowne Plaza San Antonio Airport. Stay connected with free WiFi and indulge in delicious meals at the on-site O-Nine Eats & Drink restaurant.

Proximity to Key Destinations

Located just minutes away from Trinity University, Riverwalk, Alamo, and Retama Racetrack, this hotel provides easy access to top landmarks. Experience the best of San Antonio with a stay at Crowne Plaza.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.8

Very Good

998 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Cleanliness issues
–Room quality concerns

Cleanliness6.3

Noted issues with cleanliness in multiple reviews, including dirty sheets and smelly hallways.

Service8.8

Friendly and accommodating staff mentioned in several reviews.

Location8.8

Several reviews highlighted the great location and proximity to the airport.

Room Quality6.8

Mixed reviews with mentions of small rooms, noisy air conditioning, and unsatisfactory room conditions.

Amenities7.3

Some amenities such as the pool were noted as clean, but overall experience with facilities was mixed.

Value for Money8.3

Positive sentiments regarding price for the quality of stay.

Food and Beverage7.8

Breakfast received mixed reviews; some enjoyed it while others found the service lacking.

Overall Experience8.3

Overall sentiments were mixed but included some positive experiences, balancing the negativity.

Marie

Extended Group · Jul 2026

Not pleased

Liked:Only thing that was good was having hot water for the shower

Disliked:Our stay was disappointing due to several issues with the hotel facilities and accommodations. The air conditioning in our room was not working properly, making the room extremely warm and uncomfortable, especially with temperatures reaching the triple digits outside. We requested assistance, but the issue was never resolved to an acceptable standard. Even the front desk staff had fans running, which suggested that the cooling problems extended beyond just our room. Additionally, the elevators were not functioning properly. They were extremely slow, and when they finally arrived, the doors often closed too quickly, causing us to miss the elevator and wait again. Overall, the property felt very outdated and in need of significant upgrades and renovations. It was clear that this is an older hotel that has not been adequately maintained or modernized. Unfortunately, based on our experience, I would not recommend staying here.

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Adriana

Solo Traveller · Jun 2026

Nice hotel accommodations with friendly staff..

Liked:The shuttle service to and from the airport to the hotel.

Disliked:No ice in the ice machine on the floor where my hotel room was located…room 518 on 6/6/26.

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Marissa

Couple · Jun 2026

Disliked:After check in, noticed the sink in the restroom wasn’t draining. Couldn’t use the phone in the room to call the front desk because that wasn’t working either. When finally got ahold of them was told maintenance would be notified but no one came. The sink stayed completely filled with water for the entire stay. During check out notified the front desk and was told a work order was never put in

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Keandra

Solo Traveller · Jun 2026

Disliked:Our room temperature was kind of humid

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Location

How to Find Us

1111 Northeast Loop 410

San Antonio · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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