Name: Holiday Inn & Suites Salt Lake City - Airport West by IHG
Address: 5001 West Wiley Post Way, Salt Lake City, UT 84116
Rating: 8.3

Holiday Inn & Suites Salt Lake City - Airport West by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingStreet parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Salt Lake City, us

Convenient Shuttle Service

Offering free shuttle service to the airport and top-rated ski resorts, our hotel ensures a stress-free travel experience for our guests.

Modern Amenities

Enjoy our indoor pool, fitness centre, and on-site restaurant, WingTips Bistro and Bar, serving delicious meals daily.

Comfortable Accommodations

Relax in air-conditioned rooms with flat-screen TVs and private bathrooms, complete with free toiletries and a hairdryer.

Book now for a memorable stay at Holiday Inn & Suites Salt Lake City - Airport West, an IHG Hotel Airport West.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

430 reviews

Highlights

+Clean rooms
+Comfortable stay
+Helpful staff

Could Improve

–No free breakfast
–Issues with cleanliness
–Limited food options nearby

Cleanliness7.8

Several reviews indicated issues with cleanliness, especially in restrooms.

Service9.1

Positive sentiment regarding helpful staff, although some interactions were lukewarm.

Location8.8

Convenient for airport access, though some areas lack amenities.

Room Quality8.4

Rooms generally described as clean and comfortable, with occasional reports of wear.

Amenities8.8

Amenities were fairly standard; some dissatisfaction over the lack of free breakfast.

Value for Money7.8

Value perceived as low due to breakfast charges and the quality of food.

Food and Beverage7.3

Mixed reviews on the restaurant, with many preferring to eat elsewhere.

Overall Experience8.6

Overall positive experience but identified areas needing improvement.

mazolia

Couples · Jun 2026

Park & Fly not reliable.

Liked:Before we even checked in, we went to great lengths to review the P&R program. We were anxious regarding pick-up upon return as we have been disappointed with some other hotels we have tried. We were given an "instruction card" and assured that "all was well". It turns out this was pure fiction. It was 98 degrees when we returned to SLC. We followed the instructions on the card to no avail. It's a 7 minute ride to/from the hotel. After our 1st call, we waited 20 minutes in the heat. Nothing. Our second call rang over 12 times before someone answered. The person we talked to wasn't sure the driver was even notified. Our 3rd call, after another long wait, was unsuccessful. During our 4th call, the employee HUNG UP ON US. After roughly 1 hour, we made other arrangements to get our car. By comparison, while we stood there melting in the heat, we tracked the other hotel pick-ups. DoubleTree had 4 .. Hyatt had 3 .. Hilton Garden had 3 .. Hilton Sports and Tru had 2 each .. Comfort Suites and Sheraton 4points had 1. As for parking garages, the Parking Spot has 6 pickups. There is an old saying ... fool me once, shame on you .... fool me twice, shame on me. We won't be fooled again.

via tripadvisor

andywE8035LS

Couples · Jun 2026

Poor value

Liked:Not up to Holiday Inn standards. The check-in was fine, and the location is close to the airport. The room was okay, but to charge a premier rate and provide threadbare towels equivalent to a two-star is odd. Something was wrong with the second-floor vending. A sign on the door for ice, vending, and laundry said "out of order" without specifying whether it applied to all or some. Should have been mentioned at check-in. I was really surprised at the lack of breakfast.

via tripadvisor

Mindy

Extended Group · Jun 2026

Excellent motel!

Liked:Close to airport. Parking is reasonable. Front desk clerk was amazing. We got in at 1am and he was really kind snd friendly.

Disliked:N/a

via Nuitee

vickiea243

Family · May 2026

Don't use the shuttle service back to the hotel!

Liked:We have been extremely loyal guests at Holiday Inn. We have stayed at this particular Hotel every time we fly out of Salt Lake Airport. Today we waited at the airport for the shuttle for almost 2 hours. We called the hotel 3 times and still the shuttle never showed. Fortunately a driver from another hotel noticed how long we had been waiting and gave us a ride. We never received a call back to apologize for this terrible service. We won't be going back!

via tripadvisor

Location

How to Find Us

5001 West Wiley Post Way

Salt Lake City · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the minimum check-in age at this property is 21 years of age. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day. Shuttle hours are limited please contact the hotel for timesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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