Rotorua · NZ

Pullman Rotorua

Name: Pullman Rotorua
Address: 1135 Arawa St, Rotorua, 3010
Telephone: +64 7 343 9750
Rating: 8.3

8.3

Excellent2,596 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Rotorua, NZ

Luxurious Accommodation

Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.

Convenient Amenities

Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.

Prime Location

Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.

For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.

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Location

How to Find Us

1135 Arawa St

Rotorua · NZ

+64 7 343 9750

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Rotorua · NZ

Pullman Rotorua

8.3

Excellent2,596 reviews

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Rotorua, NZ

Luxurious Accommodation

Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.

Convenient Amenities

Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.

Prime Location

Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.

For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

2,596 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–Poor service at times

Cleanliness7.9

Some reviews indicated cleanliness issues, such as marks on sheets and unclean surfaces.

Service7.9

Mixed reviews with mentions of unhelpful staff and poor restaurant service.

Location9.4

Frequent mentions of a great location, close to various amenities.

Room Quality8.4

Rooms were generally described as spacious and comfortable, with some issues noted in designs.

Amenities8.4

Good facilities mentioned, including spa services, though some complaints exist.

Value for Money7.9

Some reviewers felt the pricing did not match the value offered.

Food and Beverage7.4

Food quality and drink options received some negative feedback, specifically on coffee.

Overall Experience8.9

Overall satisfaction expressed despite some issues, with intentions to return.

Eben

Extended Group · Sep 2026

Really nice stay

Liked:Clean and comfy, nice rooms

Disliked:Room was really warm, even with heat pump/ Aircon

via Nuitee

Lincoln

Solo Traveller · Sep 2026

Short and sweet

Liked:Comfortable bed, large room.

Disliked:Better selection of TV channels is needed - like a movie channel.

via Nuitee

Gary

Couple · Sep 2026

Perfect Stay in Rotorua

Liked:The property is well appointed with great staff. The restaurant and bar are an added bonus and high class. The gym has everything required for a decent workout.

Disliked:Nothing to dislike about this property.

via Nuitee

Eileen NZ

Couple · Sep 2026

Loved the electronic check in/out.

Liked:loved the separation of the room with the funky "wall" with which the tv sat on and could be spun around

via Nuitee

Location

How to Find Us

1135 Arawa St

Rotorua · NZ

+64 7 343 9750

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.