Name: Pullman Rotorua
Address: 1135 Arawa St, Rotorua, 3010
Telephone: +64 7 343 9750
Rating: 8.3

Pullman Rotorua | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Rotorua, nz

Luxurious Accommodation

Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.

Convenient Amenities

Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.

Prime Location

Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.

For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.3

Excellent

2,596 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Cleanliness issues
–Poor service at times

Cleanliness7.9

Some reviews indicated cleanliness issues, such as marks on sheets and unclean surfaces.

Service7.9

Mixed reviews with mentions of unhelpful staff and poor restaurant service.

Location9.4

Frequent mentions of a great location, close to various amenities.

Room Quality8.4

Rooms were generally described as spacious and comfortable, with some issues noted in designs.

Amenities8.4

Good facilities mentioned, including spa services, though some complaints exist.

Value for Money7.9

Some reviewers felt the pricing did not match the value offered.

Food and Beverage7.4

Food quality and drink options received some negative feedback, specifically on coffee.

Overall Experience8.9

Overall satisfaction expressed despite some issues, with intentions to return.

Rahn

Solo Traveller · Aug 2026

Great place to get away and/or work while feeling supported

Liked:Everything, I was treated very well. Staff are amazing, instructions were clear, amazing facilities.

Disliked:Nothing

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Mike

Couple · Aug 2026

Would definitely stay here again.

Liked:Close to all amenities and felt very modern

Disliked:Had to request extra pillows as only 2 in total for a king size bed. And also no milk in the fridge But I did make a request for extra pillows and milk and they were delivered promptly so that was good Was a bit dusty in some parts and hadn’t had a thorough pre-clean

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David

Extended Group · Aug 2026

Liked:The location is perfect The staff is perfect

Disliked:Can’t open window It’s really dusty in the room

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Fraser Robert

Couple · Jul 2026

effective easy and pleasant central stay

Liked:the upgrade was great value @ $50 additional my wife's birthday and a cute card and cake was a lovely touch.. appreciated

Disliked:bathrooms open to the bed with no separation are not to our tastes.

via Nuitee

Location

How to Find Us

1135 Arawa St

Rotorua · nz

+64 7 343 9750

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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