River Rock Casino Hotel

Mixed comments: several guests reported sticky carpet, food on carpet on arrival, pool needing cleaning and a musty/old smell; others called rooms clean. Overall cleanliness sentiment is below average.

Generally positive: multiple mentions of helpful front desk, accommodating staff, excellent servers (named staff praised) and good restaurant service in places; isolated report of a rude lounge server.

Very strong: repeatedly praised for proximity to the airport, direct skytrain access, easy transit connections and good access to dining/parking — location is a major positive.

Mixed: comfortable beds and spacious rooms noted, but several guests described tired rooms, uncomfortable beds for some, shower usability issues, and need for upgrades.

Mixed to positive: on-site Starbucks, restaurants and pool noted as positives; negatives include pool cleanliness, no USB ports in rooms, no personal hygiene kit for one guest and Starbucks cash-only incident.

Concerns raised: multiple guests mentioned the hotel felt overpriced for the condition, high deposit amounts and booking/price issues (booking site problem); overall value perceived as slightly below target.

Strong: standout praise for Gordon Ramsay steakhouse and generally good restaurant options on-site and nearby; a few operational hiccups (Starbucks cash-only) but overall F&B is a highlight.

Overall positive: many guests praised location, staff, room comfort and food outlets; however, some consistency/maintenance issues (cleanliness, tired rooms) tempered the experience for a subset of guests.