Richmond Heights · us

MainStay Suites St Louis - Galleria

Name: MainStay Suites St Louis - Galleria
Address: 8011 Galleria Parkway, Richmond Heights, MO 63117
Rating: 7

Very Good202 reviews

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolAccess to nearby outdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Richmond Heights, us

Heated Outdoor Pool and Fully Equipped Kitchens

Enjoy a relaxing stay at Residence Inn Saint Louis Galleria with a heated outdoor pool and suites featuring fully equipped kitchens for your convenience.

Sport Court and Complimentary Breakfast

Stay active during your visit with the hotel's sport court offering basketball and tennis facilities. Start your day right with a complimentary breakfast buffet served each morning.

Convenience Store and Grocery Shopping Service

Take advantage of the 24-hour convenience store for snacks and drinks, or utilize the grocery shopping service provided by the hotel. Everything you need for a comfortable stay is right at your fingertips.

Book your stay at Residence Inn Saint Louis Galleria now for a memorable experience!

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Location

How to Find Us

8011 Galleria Parkway

Richmond Heights · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note the property does not accept debit or pre-paid cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Richmond Heights · us

MainStay Suites St Louis - Galleria

Very Good202 reviews

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolAccess to nearby outdoor pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Richmond Heights, us

Heated Outdoor Pool and Fully Equipped Kitchens

Enjoy a relaxing stay at Residence Inn Saint Louis Galleria with a heated outdoor pool and suites featuring fully equipped kitchens for your convenience.

Sport Court and Complimentary Breakfast

Stay active during your visit with the hotel's sport court offering basketball and tennis facilities. Start your day right with a complimentary breakfast buffet served each morning.

Convenience Store and Grocery Shopping Service

Book your stay at Residence Inn Saint Louis Galleria now for a memorable experience!

Loading rooms and rates...

Guest Reviews

What Guests Say

7.0

Very Good

202 reviews

Highlights

+Friendly staff
+Spacious and clean rooms
+Convenient location

Could Improve

–Cleanliness issues
–Limited amenities
–Poor service response on maintenance

Cleanliness6.3

Guests reported issues with cleanliness, including pests and unkempt areas.

Service7.8

Service was friendly, but there were complaints about handling maintenance requests.

Location8.3

Location was convenient, with easy access to shopping and attractions.

Room Quality7.3

Rooms were described as spacious and clean but some maintenance issues were noted.

Amenities6.3

Limited amenities; only coffee and tea available with no breakfast.

Value for Money6.8

Overall impression of value is low, especially regarding maintenance and cleanliness.

Food and Beverage5.8

No breakfast provided; limited offerings.

Overall Experience7.3

Mixed feelings, noting areas for improvement but some positive aspects too.

308thomd

Solo Travel · Feb 2026

Not a hotel. It's transient housing with a Choice sign out front.

Liked:Took over a minute of standing at the door before anyone buzzed me in at checkin. Not a great start. The room smelled like a restaurant kitchen. Carpet tiles were stapled to the floor. The silverware had food particles on it. There's a fireplace in the room with a sign telling you not to use it. Pictures and shelves had been taken down and left in the front closet. The shower dispensers were removed but the mounting hardware was still on the wall. Everything in the place screams bare minimum, and they can't even clear that bar consistently. Most of the people staying here seem to be weekly or monthly residents. Weed smell was everywhere. Kids were playing outside unsupervised. This is not a business hotel and it is not a vacation stop. It is transient housing that happens to have a franchise flag on the building. On checkout day the front desk called my room at 10:45 telling me checkout was at 11. I pointed out the door says 12 and told them I'd get moving. They hung up on me. That tells you everything about the level of professionalism here. I would not feel safe bringing family or children to this property. If you are a traveler looking for an actual hotel experience, avoid this chain. The building has bones from when it was something better. Those days are long gone.

via tripadvisor

Nikki

Extended Group · Sep 2025

I would stay again due to the area and the room size. Safe

Liked:The location was nice, out by the mall and plenty of restaurant's. Convenient to get to downtown and other attractions. Rooms were big, clean and comfortable.

Disliked:That they only had coffee and tea, no breakfast at all. The rooms have patios so whoever was there before us must of left it open, we had a dozen of flies in our room, stuck in one corner.

via Nuitee

loreleie457

NONE · Jul 2025

Liked:This hotel has been booked for my organization's major event every year for the last 4 years. In 2021, it was phenomenal. From the grounds, to the rooms, to the staff. Sadly, I can not say that about any part of it now. This year was completely and utterly disgusting. When I called last month to book my personal room, there was zero mention that the pool was put of order (discovered as i arrived and saw the sign on the gate to what looked like a swamp with furniture strewn about), and no more continental breakfast. I was traveling with two small children, and having both amenities is what the deciding factor was to stay with the group. Had I been made aware, I would have chosen another place that had these. No housekeeping. If we wanted fresh linens, we were told to bring the dirty to exchange. We were placed all the way in the back corner on the second floor. Pulling around to that area, there were unsupervised children, ranging from in diapers to around twelve years of age, throwing landscaping rocks around. Pulling into my spot for building 16, I parked next to what appeared to be an abandoned vehicle, beat up, and the stench of Marijuana around it. Trash around the property as we walked to the back and up the stairs. Upon entering the room, a sign on fireplace stating, "PLEASE DO NOT USE FIREPLACE THANK YOU MANAGEMENT." Ice maker in freezer broken. No paper ttowels available in kitchen. A full pot coffee maker with no coffee filters. No vacuuming of carpeted floor. Corner wall protectors dangling from corners of walls. Hallway light not working. Bathroom sink with random hairs. Dirty toilet. Shampoo and conditioner dispensers empty, and soap dispenser completely missing. One tiny Shampoo and one tiny conditioner on counter. Only two sets of towels for 3 guests for 3 days. No linens for fold out bed. Had to go to front desk, past the two girls yelling back and forth about inappropriate things with foul language with my kids. Check under that bed in 1623. I guarantee whomever cleans has not touched under there in atleast a year. A cardboard box, dirty sock, a dirty comb, a vape, food crumbs, and something wrapped in paper towel I REFUSED to investigate Staff that, "Don't know, Supervisor left," is unacceptable. Im supposed to just shrug my shoulders and happily fork over my hard earned money, which over 500 dollars to stay here and these conditions was a complete disgrace and I should be reimbursed. To charge that much and to truly believe that is acceptable at those rates is delusional. I will never stay here again, I am in discussion with our organization to find another hotel that has far better standards when a whole block of people is spending that much money. I will also be contacting Choice Hotels regarding this experience, and reviews will contain photos of everything experienced during this regrettable experience

via tripadvisor

LaToya

Couple · Jul 2025

My reservation was cancelled because they was double booked AND I was still charged.

Disliked:I don’t like that my room was cancelled THE DAY OF. And since it was 3rd party, the actual hotel NOR Booking told me it was cancelled. I called for an early check in and then was told my room was cancelled because the double booked. And to make things worse, I was STILL CHARGED for the room. I reached out on June 25th and have YET to get a refund. It’s now July 10th 😒

via Nuitee

Location

How to Find Us

8011 Galleria Parkway

Richmond Heights · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.