Name: Charming Family Hotel
Address: 10100 Francis Road, Richmond, V6Y 3Z9
Rating: 7.6

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Charming Family Hotel, Richmond | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Family rooms, Luggage storage, Express check-in/check-out

Location

Richmond, ca

Spacious Accommodation:

Charming Family Hotel in Richmond offers three cozy bedrooms, including a room with 2 queen beds for larger families. Each room features a private bathroom with a convenient hair dryer.

Welcoming Common Areas:

Guests can enjoy the comfort of a spacious living room and dining area, perfect for relaxing or socializing after a day of exploring the city.

Convenient Location:

Situated just 7 km from Vancouver International Airport and close to attractions like Richmond Centre and Richmond Olympic Oval, Charming Family Hotel is the ideal choice for travelers seeking both convenience and comfort.

Book your stay at Charming Family Hotel now for a delightful and memorable experience in Richmond!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

180 reviews

Highlights

+Friendly host
+Clean property
+Quiet area

Could Improve

–Noisy rooms
–Unhygienic bathrooms
–Lack of amenities

Cleanliness7.2

Guests have mentioned issues with cleanliness, particularly in shared bathrooms and garbage not being emptied.

Service9.2

Specific mentions of friendly and responsive staff, though issues with communication regarding room booking were noted.

Location8.3

Location is decent, but several guests found it inconvenient to get to restaurants and amenities.

Room Quality6.7

Numerous complaints about noise, uncomfortable beds, and shared bathrooms impacted the perception of room quality.

Amenities6.2

Lack of basic amenities such as hot water, TV, and microwave noted, which negatively impacted guest experiences.

Value for Money8.7

While some guests found poor amenities, they appreciated the lower price point for such a property.

Food and Beverage6.7

Limited options for food and beverage, with complaints about lack of tea and breakfast items.

Overall Experience7.7

Mixed experiences overall; some guests had positive interactions while others reported significant dissatisfaction.

Andrii

Couple · Oct 2025

Do not reccomend

Liked:Friendly and responsive host.

Disliked:Roms are extremely noisy. You hear noise from the street, and you hear everything from other rooms. The bathroom isn't clean. Private parking is only available if you come early enough to park before other guests arrive.

via Nuitee

Dolly

Solo Traveller · Aug 2025

It was horrible, I left and moved somewhere else at 10:30pm.

Liked:Nothing, really. Apparently, I made a mistake in booking. I was sure that I reserved the room with private bathroom, but it turned out that it wasn't -- so that may be on me.

Disliked:I didn't like that it was on the 2nd floor. I didn't like that it had road noise, so rest was next to impossible. I didn't like that the quiet time was midnight and not the more common 10pm. I didn't like that I ended up with shared bathroom reservations. I didn't like that there was nobody available to assist in person. And no, the bed wasn't comfortable, since you asked.

via Nuitee

Mark

Couple · Jul 2025

Disappointing

Liked:Location

Disliked:Very unclear when we booked that toilet & bathroom were shared. No sink in room. Very poor views of mountains or gardens.

via Nuitee

Linh

Couple · Jul 2025

Disliked:This was my first truly terrible experience renting a room. I could never have imagined there would be a house rule prohibiting guests from showering after 10 PM — especially when this rule was never mentioned in the listing. I drove from Calgary to BC and arrived around 9:30 PM. The host did not allow us to shower after 10 PM, and while I was in the middle of my shower, the water system was shut off. I couldn’t even finish washing myself. I respectfully request that Booking review this host’s standards and listing practices. Not only was this rule unreasonable and undisclosed, but the way it was enforced was completely unacceptable and caused significant discomfort.

via Nuitee

Location

How to Find Us

10100 Francis Road

Richmond · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the credit card is only used to guarantee the reservation. Payment on site is cash only. This property offers self‑check‑in only. Your access code will be sent to your Booking.com inbox on the date of check‑in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

180 reviews

Highlights

+Friendly host
+Clean property
+Quiet area

Could Improve

–Noisy rooms
–Unhygienic bathrooms
–Lack of amenities

Cleanliness7.2

Guests have mentioned issues with cleanliness, particularly in shared bathrooms and garbage not being emptied.

Service9.2

Specific mentions of friendly and responsive staff, though issues with communication regarding room booking were noted.

Location8.3

Location is decent, but several guests found it inconvenient to get to restaurants and amenities.

Room Quality6.7

Numerous complaints about noise, uncomfortable beds, and shared bathrooms impacted the perception of room quality.

Amenities6.2

Lack of basic amenities such as hot water, TV, and microwave noted, which negatively impacted guest experiences.

Value for Money8.7

While some guests found poor amenities, they appreciated the lower price point for such a property.

Food and Beverage6.7

Limited options for food and beverage, with complaints about lack of tea and breakfast items.

Overall Experience7.7

Mixed experiences overall; some guests had positive interactions while others reported significant dissatisfaction.

Andrii

Couple · Oct 2025

Do not reccomend

Liked:Friendly and responsive host.

via Nuitee

Dolly

Solo Traveller · Aug 2025

It was horrible, I left and moved somewhere else at 10:30pm.

Liked:Nothing, really. Apparently, I made a mistake in booking. I was sure that I reserved the room with private bathroom, but it turned out that it wasn't -- so that may be on me.

via Nuitee

Mark

Couple · Jul 2025

Disappointing

Liked:Location

Disliked:Very unclear when we booked that toilet & bathroom were shared. No sink in room. Very poor views of mountains or gardens.

via Nuitee

Linh

Couple · Jul 2025

via Nuitee