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Holiday Inn Dallas-Richardson by IHG

Richardson · US

Holiday Inn Dallas-Richardson by IHG

7.3
Very Good340 reviews
  1. Hotel Collection
  2. /Hotels in Richardson
  3. /Holiday Inn Dallas-Richardson by IHG
WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Richardson, US

Walkability

Walk Score® by Redfin
42
Walk
68
Bike

Convenient Location near Attractions

Located in Richardson, Texas, the Holiday Inn Dallas-Richardson is a short drive away from popular local attractions such as the Galleria Mall, downtown Dallas, and the Texas Motor Speedway.

Modern Amenities

Guests can indulge in the convenience of on-site dining at Austin's Grill & Bar for all meals. The hotel also boasts an indoor/outdoor swimming pool and 24-hour fitness facilities for relaxation and recreation.

Easy Access to Entertainment

Explore nearby attractions like the Dallas Zoo and Six Flags Over Texas amusement park, making the Dallas-Richardson Holiday Inn a perfect choice for a fun-filled stay.

Book your stay now at the Holiday Inn Dallas-Richardson for a blend of comfort, convenience, and entertainment.

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

The nearest station is Arapaho Center, 0.5 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Holiday Inn Dallas-Richardson by IHG

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1655 North Central Expressway

Richardson · US

+1 972-238-1900

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges. For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.3

Very Good

340 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Nice facility

Could Improve

  • –Dirty room
  • –Bad breakfast
  • –Poor maintenance
Cleanliness6.6

Multiple mentions of musty rooms, dirty carpet, and visible mold.

Service8.6

Staff was friendly, but issues with service were noted regarding accommodations.

Location9.1

Great location mentioned multiple times.

Room Quality7.1

Issues with air conditioning, old decor, and room conditions noted.

Amenities6.6

Various complaints about breakfast quality and pool temperature.

Value for Money6.6

Concerns regarding perceived overpricing and poor maintenance.

Food and Beverage5.6

Multiple negative comments about breakfast quality.

Overall Experience8.1

Mixed experiences overall, with some positive elements overshadowed by issues.

NORA

Couple · Oct 2026

4

Not good at all.

Disliked:The staff member when checking in never made eye contact with me nor did i see her name eye contact with anyone in front of me checking in, another staff member later that night when I respectfully asked what times was breakfast he never looked at me either he just tapped with his pen a small sign next to him and then laughed at me for not noticing a small 8x 10 sign then kept on with his conversation with another staff member. I was humiliated so i just walked away although i looked at the sign when he tapped it i didn't fully retain the information because i was embarrassed. The elevators take a long while to open from the floor we were on and the waiting area had no air conditioning so its was hot and uncomfortable. When we got to the room and used the bathroom we notice there was no shower curtain and only one towel no other towels at all this is for two people. I called downstairs requesting for a shower curtain the front desk staff member didn't apologize only said someone will be there yet no one ever showed up to install the curtain or provide towels so we had to shower without a curtain and with one towel because we were so tired from our 9 hr trip we just wanted to go to bed. Also breakfast was $14.95 per person so we decided to skip it the next morning and grab something after check out. Overall one of the worst stays of all time and we've traveled for many years staying at different hotels with experiences that didn't compare to this one. The reason i didn't complain right there and then was because I figured since it was one night we would try to make the best of it, our lesson learned when we travel this area again we will not be staying at this location again and will not be chosing this chain of hotels plus I did not have the energy or time to speak to the manager, just wish our stay would of been better.

via Nuitee

Close

Couple · Oct 2026

1

I want a refund wish I took more pictures I will not use booking anymore this was the last time

Liked:Nothing I will never stay again the staff was rude I booked an payed for king room they gave me to full beds for the same price when it was cheaper then the room I booked AC was not working they didn’t have anymore rooms the bath tub was painted the picture of the hotel didn’t look like what I walked into nasty
Disliked:No parking staff was rude

via Nuitee

David

Solo Traveller · Sep 2026

5

It was a 3 star hotel. I will likely use a different hotel in the future.

Liked:The breakfast was ok, not great, just ok. The sausage was below standard. I had to tell the person doing the breakfast that it starts at 6 am... he though it didn't start till 7 am.
Disliked:The first room I was assigned, the phone did not work. So I was assigned another room, that room the door did not lock... I could just push the door open. So I was assigned a third room that finally worked.

via Nuitee

Mandy

Solo Traveller · Sep 2026

8
Liked:Nice staff
Disliked:Small rooms, the sink is outside of the bathroom

via Nuitee

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