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DoubleTree by Hilton Dallas/Richardson

Richardson · US

DoubleTree by Hilton Dallas/Richardson

8
Excellent1,028 reviews
  1. Hotel Collection
  2. /Hotels in Richardson
  3. /DoubleTree by Hilton Dallas/Richardson
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Richardson, US

Convenient Location

Situated in Richardson, Texas, our hotel is strategically located near the University of Texas at Dallas and the DART Rail Station. Explore the vibrant City-Line area just minutes away.

Modern Amenities

Relax in guest rooms equipped with a flat-screen LCD TV and enjoy the convenience of a coffee maker in every room. Stay connected with complimentary Wi-Fi throughout the hotel.

On-Site Dining and Leisure

Indulge in delicious meals at Java Café with internet access. Unwind by the on-site pool or take advantage of the laundry facilities during your stay. North Park Mall, the Fairgrounds, and exciting attractions like the Dallas Zoo and Deep Ellum are all within easy reach.

Experience comfort and convenience at Doubletree Dallas/Richardson - book your stay now!

Loading rooms and rates...

Location

How to Find Us

1981 North Central Expressway

Richardson · US

+1 972-644-4000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Sep 8, 2026 until Sat, May 1, 2027 A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,028 reviews

Highlights

  • +Friendly Staff
  • +Great Location

Could Improve

  • –Poor Cleanliness
  • –Room Maintenance Issues
Cleanliness5.6

Numerous complaints about room cleanliness, including visible stains and poor maintenance.

Service9.6

Staff was noted as friendly and helpful, although there were significant issues reported.

Location9.6

The location was praised for its accessibility and proximity to restaurants.

Room Quality6.0

Many issues reported about room condition, including maintenance problems and lack of proper cleaning.

Amenities8.1

Generally acceptable, but missing basic items like water cups and enough towels.

Value for Money8.0

Perceived value is diminished due to cleanliness and room quality issues.

Food and Beverage8.6

Positive mentions of available refreshments, although specific food options were not detailed.

Overall Experience8.6

Mixed feelings due to service and location but marred by room cleanliness and issues.

Kreshenda

Couple · Sep 2026

3

I was NOT pleased with the stay.

Liked:Nothing
Disliked:It was not a clean place. Before even stepping into the hotel, it looked gross on the ground. Then when I actually walked in the glass doors, the floor was nasty. The first thing I saw when I walked in and looked up was a trash can full of trash and running over on the floor. That was NOT a great impression. That had me worried about what the room would look like. Then when I got in the room I had to ask for a different room because the room vent looked rusted and nasty. I was afraid that maybe it had mold. The closet doors were dirty too. I asked for a different room and then I got a different room, it had a broken curtain that wouldn’t open all the way, the bathroom and closet doors were dirty, the light under one bed didn’t work, and there was a brown spot on the floor next to the bed that had the working light. I wasn’t comfortable in the hotel and I couldn’t wait until the next day to leave. I will not book at this hotel again. I wish I would have thought to take pictures.

via Nuitee

Tracy

Couple · Aug 2026

10

Nice

Liked:Quiet location and very clean
Disliked:Coffee should be available for guest who check out at 4am for early morning flights

via Nuitee

Scott

Solo Traveller · Aug 2026

10

loved it

Liked:The staff was WONDERFUL!!!
Disliked:The affiliated restaurant closed too early for me

via Nuitee

Martin

Couple · Aug 2026

10
Liked:everything! staff was very polite, the room was absolutely amazing
Disliked:nothing

via Nuitee

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