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Hotel Borg by Keahotels

Reykjavík · IS

Hotel Borg by Keahotels

8.8
Excellent1,237 reviews
  1. Hotel Collection
  2. /Hotels in Reykjavík
  3. /Hotel Borg by Keahotels
WiFi availableFree WiFiSpa/wellness centerSpa/wellness center servicesFitness/spa locker roomsScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Fitness center, 24-hour front desk

Location

Reykjavík, IS

Luxurious Art Deco Style in the Heart of Reykjavik

Elegant Rooms and Spa Facilities

Indulge in the comfort of quality beds, Philippe Starck fittings, and stylish art deco furniture in every room at Hotel Borg. Unwind at the in-house spa and gym, complete with a hot tub, sauna, and steam room. Treat yourself to a relaxing massage during your stay.

Convenient Services and Nearby Attractions

Let our dedicated staff assist you with tour bookings and car rentals to make your stay stress-free. Explore the vibrant Laugavegur shopping street just steps away, or embark on a thrilling boat safari adventure at the Life of Whales terminal nearby.

Experience luxury and convenience at Hotel Borg - Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Pósthússtræti 11

Reykjavík · IS

+354 551 1440

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

When booking 5 or more rooms, different policies and additional supplements may apply. When booking more than 7 nights, different policies and additional supplements may apply. The credit card used to pre-pay a nonrefundable reservation must be presented upon check-in, and the cardholder’s name must match the ID of the guest checking in. In cases where the physical credit card is not present, or we are unable to verify the card’s ownership, the original transaction will be voided, and a new payment must be processed before check-in. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

1,237 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean and comfortable rooms

Could Improve

  • –Inconsistent room service
  • –Older room quality than expected
  • –Mediocre breakfast options
Cleanliness8.4

Overall cleanliness was noted as good, but some rooms were reported not serviced as requested.

Service9.4

Staff were generally described as friendly and helpful, though there were instances of unhelpfulness.

Location9.9

Location received high praise for being central and convenient to key attractions.

Room Quality8.4

Rooms were described as clean and comfortable, but some were older than expected.

Amenities8.4

Amenities like tea and coffee facilities were found lacking in comparison to similar hotels.

Value for Money8.4

Perceived value was a concern, particularly regarding the price relative to room quality.

Food and Beverage8.4

Food options were considered decent, but breakfast was described as mediocre for the price.

Overall Experience8.9

Overall experience was positive, with guests expressing willingness to return despite minor drawbacks.

Judy

Extended Group · Sep 2026

8

Enjoyed the location

Liked:Location
Disliked:uncomfortable beds and very small room

via Nuitee

Gregory

Couple · Sep 2026

7
Liked:Great location. Very comfortable old style hotel. Zoe at reception was very helpful with local knowledge, otherwise rest of staff was spotty on area knowledge.
Disliked:Was expecting more of a full service hotel. The only staff I saw were the two people at the front desk. No service to take care of parking, no concierge for restaurant or local guidance, no help with luggage. My mistake for getting impression from website that it was an older full service hotel.

via Nuitee

Christine

Extended Group · Sep 2026

9

Great stay before a cruise but breakfast needs improvement.

Liked:The room was perfect! The beds were very comfortable and the people at the front desk were very helpful! Very nice and clean hotel! Fantastic location!
Disliked:The breakfast wasn't very good. There were limited and cold selections. The potatoes were awful. This was very disappointing for such a nice ho6tel

via Nuitee

Kyle

Solo Traveller · Sep 2026

8

Good, but...

Liked:Overall the hotel was good. Staff was great. Hotel was clean. .
Disliked:2 issues: needs and pillows were not comfortable and the fitness center is awful

via Nuitee

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