Experience modern and comfortable rooms with stunning mountain views at Agua Caliente Casino Resort Spa Rancho Mirage. Enjoy luxury linens and top-notch amenities for a relaxing stay.
Sunstone Spa Retreat
Indulge in ultimate relaxation at the on-site Sunstone Spa. Treat yourself to rejuvenating body treatments, massages, and salon services. Unwind in couples’ therapy rooms with private outdoor decks for a truly tranquil experience.
Convenient Location
Located in the picturesque desert mountains of Rancho Mirage, this resort is just a short drive from Palm Springs International Airport and the famous Palm Springs Aerial Tramway. Explore the beauty of California and enjoy a memorable stay at Agua Caliente Casino Resort Spa Rancho Mirage.
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
Payment
Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.
Important Information
Please note: Minimum check-in age is 21.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.
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Guest Reviews
What Guests Say
9.0
Exceptional
728 reviews
Highlights
+Beautiful rooms
+Great location
+Friendly staff
+Excellent amenities
+Value for money
Could Improve
–Construction noise
–Smoking in casino
–Limited entertainment options
Cleanliness8.3
Generally clean rooms, but some concerns about cleanliness due to construction and smoking in common areas.
Service9.3
Friendly staff and helpful service noted, though some management issues mentioned.
Location9.3
Excellent location close to music venues and other attractions.
Room Quality9.3
Spacious and beautifully appointed rooms, with some upgrades celebrated.
Amenities8.8
Good variety of amenities, although some guests desired more entertainment options.
Value for Money9.3
Great value, especially with room upgrades and complimentary offers noted.
Food and Beverage8.8
Good food options available, particularly the steakhouse, but some guests mentioned the need for more bars.
Overall Experience9.3
Overall a positive stay, with notable issues from one review concerning front desk communication and noise.
Bev2227
Friends Getaway · Jul 2026
10
The Goo Goo Dolls
Liked:The show was absolutely magnificent! The photos speak for themselves—incredible, sexy, and incredibly good-looking from start to finish.
via tripadvisor
404daniej
Friends Getaway · Jul 2026
2
No Vacay during Construction
Liked:⭐☆☆☆☆
I was really looking forward to my first stay at Agua Caliente Resort Casino Spa Rancho Mirage, but unfortunately, this will also be my last.
When we checked in, our room was not ready even though check-in had already started. We were told we would have to wait another 45 minutes because there was a tribal event. We did receive a $100 adjustment toward the cabana, which I appreciated, but it did not make up for the overall experience.
The following day, the air conditioning in our room stopped working completely because the thermostat had no power. Maintenance did come and eventually fixed the issue, but it was another inconvenience during what was supposed to be a relaxing getaway.
The biggest issue was the construction. It started around 7:00 a.m. every morning with lighter banging and construction noise that was still enough to wake us up. By around 9:00 a.m., it had turned into a full-blown construction site with constant loud noise. If you are staying at a resort where rooms normally cost around $400 a night, guests should not have to wake up to construction every morning. It completely defeated the purpose of a relaxing vacation. I also believe guests should be informed about major construction before booking or checking in so they can make an informed decision about their stay.
Because of the construction, I called the front desk and spoke with a manager to explain that we had not been able to get adequate rest and still had a two-hour drive home. I requested a late checkout as a courtesy given the circumstances. She repeatedly apologized but continued to tell me it was not possible because of “high demand” for rooms. While I understand availability can be affected by occupancy, repeatedly saying sorry without offering any solution felt dismissive. I explained that an apology does not fix the fact that we were exhausted and still had a long drive ahead of us.
During that conversation, I also mentioned that guests are paying hundreds of dollars per night for a resort experience, yet construction was preventing us from fully enjoying the room. The manager responded by saying that I “didn’t actually pay for the room because it was comped.” I found that response extremely dismissive. A complimentary room is still earned through casino play, and guests should receive the same level of service and respect regardless of whether they paid out of pocket or received a comped stay. That comment made me feel like my concerns mattered less because my room was complimentary.
There were also several communication issues. No one explained that we needed a separate pool access card, so every time we went to the pool we had to have someone manually let us in until another employee finally explained the process. This should have been communicated at check-in.
We rented a cabana, but the service was disappointing. Only one attendant checked on us once during the entire rental and never returned. I also asked another attendant about complimentary mocktails after being told they were available during certain hours. Instead of simply answering my question, she laughed, told me she had worked there for 13 years and had never heard of that, apologized while continuing to laugh, and walked away. Whether the information I received was incorrect or not, the way she handled the interaction was rude, embarrassing, and unprofessional.
One interaction with security also left me uncomfortable. Several people walked onto the elevator ahead of us without being asked for room keys. My group was then stopped and asked to show ours. I complied, but when I questioned why the people ahead of us were not checked, the security officer closed the elevator doors while I was still stepping inside. I was looking back at him while speaking to him and was not paying attention to the doors at that moment, so I did not realize they were closing until my friends warned me. My hair nearly got caught in the doors. Whether intentional or not, it was an unsettling and uncomfortable experience.
None of these issues alone would have completely ruined the trip. It was the combination of poor communication, construction noise, maintenance issues, inconsistent service, and dismissive interactions with multiple employees that made us feel like guest satisfaction was not a priority.
The resort itself is beautiful, but the service did not match the price or the reputation. For a property charging hundreds of dollars per night, I expected much more attention to detail and hospitality. This was my first visit to Agua Caliente Rancho Mirage, and unfortunately, it will also be my last.
via tripadvisor
366farhade
Couples · Jun 2026
10
Best of the best
Liked:Nice atmosphere. Good place to be. Nice restaurants.
via tripadvisor
V234TOphyllisc
Family · Jun 2026
10
" Birthday Love"
Liked:Most Wonderful Birthday!!! Room superb, front desk staff exceptional and Steakhouse Delicious 😋🤤
