Name: Holiday Inn Raleigh Downtown, an IHG Hotel
Address: 320 Hillsborough Street, Raleigh, NC 27603
Telephone: +1 919-832-0501
Rating: 6.6

Holiday Inn Raleigh Downtown, an IHG Hotel | Member Rates | Dyme

Self parking (surcharge)Secured parkingParkingScreens / Barriers between staff and guests for safetyFront desk (limited hours)Express check-in

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Front desk (limited hours), Express check-in, Free wired internet, Self parking (surcharge), Fitness facilities (surcharge), Internet access

Location

Raleigh, us

Convenient Location

Situated in Raleigh, North Carolina, Holiday Inn Raleigh Downtown Capital offers easy access to the North Carolina State Capitol building, just a short drive away. Raleigh Durham International Airport is also conveniently located within an 18-minute drive.

Comfortable Accommodations

Each room at the hotel is equipped with a coffee machine, cable TV, and a private bathroom with a hairdryer. Some rooms even feature a sofa, microwave, and refrigerator for added convenience during your stay.

On-Site Amenities

Guests can enjoy the convenience of an on-site restaurant, a business center with desktop computers, a fitness center, and Skye Tower Restaurant and Lounge serving delicious American cuisine. With daily housekeeping and laundry services available, your stay at Holiday Inn Raleigh Downtown Capital is sure to be a comfortable one.

Book your stay now for a memorable experience in Raleigh!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

6.6

Good

141 reviews

RossNorthCarolina

Couples · May 2025

Not Ready for Prime Time

Liked:A year or so ago the group that bought this 1960’s Holiday Inn announced that it would be renovated and return as a Kimpton Hotel. It has recently opened as a Holiday Inn but prematurely. The lobby is very nice and our remodeled room had new wall coverings, carpet, beds and bedding. However we immediately noticed the tub facet had water flowing from it and, most likely has had water coming out for a long time as the enamel on the tub is rusted through. The AC/heater must also be of an earlier vintage- on “High” setting it sounded like a twin engine prop plane was directly over head; on “Low” setting, the sound could best be described as rain hitting a metal roof- not conducive to sleep. There wasn’t an iron or ironing board, nor a laundry bag. And there is a definite lack of electrical outlets and no discernible USB ports. The room access for most guests is via a parking garage elevator. The entrance to this elevator itself,( on our stay on one was operational) still looks like a tenement-litter strewn, dirty, and run down. Perhaps in a year, the elevators will have been remodeled as well as the access points. Perhaps within a year the leaky faucets will be replaced the tubs re-enameled and the climate control systems replaced. Perhaps they’ll change the windows to buffer the street noise. Perhaps they’ll hire a desk clerk who actually knows how to greet and interact with guests. But right now, it’s obvious that the new owners want to start recouping their investment. Unfortunately, for those of us who know the standards that Holiday Inns are supposed to have, this is hotel is not ready.

via tripadvisor

JoseA4873

Solo Travel · Apr 2025

Feels like it is past its useful life

Liked:I don't write many reviews, but after a stay there, I want to let people know that this feels like a shabby, worn hotel — chipped paint, missing tiles in elevator, stained carpets and furniture, etc. Not what I have come to expect from a Holiday Inn (and a $155 room rate). Musty smell. Good location in downtown Raleigh. I found the people who worked there to be pleasant, and I slept well, but next time I will examine other options.

via tripadvisor

michellepW3687UV

Friends Getaway · Mar 2025

Avoid this hotel

Liked:Hotel reception staff not very welcoming, only one lift working. Phone wasn’t working. Room very tired, housekeeping didn’t tidy our room, they left beds unmade, moved dirty towels from bathroom and left dumped on the bed and moved rubbish from bathroom and left in middle of bedroom floor. Ceilings have mould on and furniture very tired and worn. No breakfast facilities available and extortionate parking costs.

via tripadvisor

K3324ALtonim

Family · Jan 2025

Worst Hotel I’ve Ever Stayed At

Liked:This is the worst hotel I’ve ever stayed in. In addition to the staff being rude and the elevators being out of service, one of the beds in our room was covered with urine soaked linens. It was clear the bedding had not been washed as the entire room smelled of urine. I would not recommend this hotel to anyone.

via tripadvisor

Location

How to Find Us

320 Hillsborough Street

Raleigh · us

+1 919-832-0501

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A deposit may be required at the property.

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