Hi Hotel Impala Queretaro

Multiple mentions of cleanliness issues, such as cockroach infestations and plumbing problems.

Staff were described as kind but not always helpful regarding issues reported.

Repeatedly noted as a strong point with easy access to central areas.

Complaints about small and poorly maintained rooms.

Amenities like the gym and breakfast quality noted as lacking or below expectations.

Overall value is questionable primarily due to the perceived quality versus price.

Breakfast quality was often criticized for being basic and not accommodating children.

Mixed overall feelings indicated, with primary dissatisfaction in cleanliness and service.