Quebec City · CA

Le Chateau de Pierre

Name: Le Chateau de Pierre
Address: 17 Avenue Sainte-Genevieve, Quebec City, G1R 4A8
Telephone: +1 418-694-0429
Rating: 8.8

8.8

Excellent1,593 reviews

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesNon-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Heating, Terrace

Location

Quebec City, CA

Experience Old Quebec's Heritage: Immerse yourself in the historic charm of Old Quebec at Le Château de Pierre, located near iconic landmarks like Château Frontenac and Terrasse Dufferin.

Modern Comforts in a Historic Setting: Enjoy amenities such as cable TV, free Wi-Fi, and a private stone garden while staying in a heritage building that exudes character.

Digital Convenience and Personalized Service: Experience a seamless digital check-in process and personalized service throughout your stay, with staff available to assist you at any time.

Book now to indulge in the perfect blend of history and modernity at Le Château de Pierre in Old Quebec.

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Location

How to Find Us

17 Avenue Sainte-Genevieve

Quebec City · CA

+1 418-694-0429

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Due to its heritage features, this 3-floor hotel has no elevator and is accessible by stairs only. Registration number: 008002 Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Quebec City · CA

Le Chateau de Pierre

8.8

Excellent1,593 reviews

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesNon-smoking roomsAir conditioning

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Heating, Terrace

Location

Quebec City, CA

Experience Old Quebec's Heritage: Immerse yourself in the historic charm of Old Quebec at Le Château de Pierre, located near iconic landmarks like Château Frontenac and Terrasse Dufferin.

Modern Comforts in a Historic Setting: Enjoy amenities such as cable TV, free Wi-Fi, and a private stone garden while staying in a heritage building that exudes character.

Digital Convenience and Personalized Service: Experience a seamless digital check-in process and personalized service throughout your stay, with staff available to assist you at any time.

Book now to indulge in the perfect blend of history and modernity at Le Château de Pierre in Old Quebec.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

1,593 reviews

Highlights

+Excellent location
+Helpful staff
+Clean rooms

Could Improve

–Small bathrooms
–Maintenance needed in some areas

Cleanliness8.4

Overall cleanliness was noted positively, but several reviews cited issues like wet carpets and a poor bathroom situation.

Service9.3

Housekeeping staff were noted as helpful, and virtual assistance provided effective support.

Location9.4

Great location mentioned frequently, with proximity to cafes, restaurants, and attractions.

Room Quality8.3

Rooms were generally comfortable but some had issues with size and bathroom design.

Amenities8.4

Basic amenities available, but some reviews indicated a lack of essential items, like hand towels and a fridge.

Value for Money8.8

Good value for proximity to attractions, though some noted discrepancy in pricing.

Food and Beverage8.9

No breakfast provided, but this did not heavily impact overall satisfaction.

Overall Experience8.8

Overall stay was enjoyable, with minor issues overshadowed by positive aspects of the location and comfort.

Nattaporn

Couple · Sep 2026

Location was excellent. Lack of communication.

Liked:Location

Disliked:I stayed here for 3 nights, and unfortunately, the experience was quite disappointing. The temperature control for the shower’s hot water was broken. I reported the issue on the first day, and someone came to check it once, but it was never repaired. The water was extremely hot, to the point where it was almost scalding my scalp, making it very uncomfortable to shower. I also contacted the hotel well in advance of my stay to ask whether the room I had booked was the easiest room to access, with the fewest stairs possible. Unfortunately, I never received a response. I had to rely on photos from other guests’ reviews and make my own judgment. The hotel finally replied only one day before my arrival, when they responded to my separate question about late check-in. By that point, it was too late to make any changes to my booking. The room I was given was in the basement. Based on the photos in the reviews, it appeared that the room could be accessed directly from outside, which was one of the reasons I chose it. In reality, I had to carry my luggage up to the first floor first, and then carry it back down almost 20 steps to reach the room. With large and heavy luggage, this was extremely inconvenient and frustrating. Had the hotel answered my question beforehand, I could have made a more informed choice about the room. One positive thing was that when I checked out, the staff kindly helped carry my luggage back up the stairs. I really appreciated their assistance. Overall, the lack of communication and the unresolved shower issue made the stay much more difficult than it should have been.

via Nuitee

Richard M. Haney, Ph.D.

Couple · Sep 2026

Liked:Very friendly staff! They helped out a whole lot with all our questions and needs.

Disliked:They could use RAILINGS at the front entrance passage. For older folks it is quite a challenge navigating the deep stairs through the two front doors.

via Nuitee

Colette

Family With Children · Sep 2026

Liked:Breakfast is not offered as far as a I know. Ensuite coffee only, to the best of my knowledge. The staff is wonderful. We had an after hours (after 7pm) arrival. The instructions were sent via email and quite easy to follow to get into our room.

Disliked:There could be more coffee/tea pods available for the coffe maker, and perhaps a small refrigerator available in tbe room.

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Aleksander

Extended Group · Sep 2026

A total nightmare

Liked:Location is great, walking distance to many historic sites, caffès and the hotel is relatively clean( except the patio which is almost inaccessible)

Disliked:Please be advised that you are at risk on getting scammed, the hotel itself is photoshopped, you have a concierge for a few hours during day time sitting on a tiny desk right by the entrance, they post pictures from different rooms that you are booking. Almost all rooms are really tiny, not to mention the washroom sink is actually inside your room. Paying 300-400/night is an absolute rip off.

via Nuitee

Location

How to Find Us

17 Avenue Sainte-Genevieve

Quebec City · CA

+1 418-694-0429

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.