Name: Hotel Universel
Address: 2300 Chemin Sainte Foy, Quebec City, G1V 1S5
Rating: 7

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Hotel Universel, Quebec City | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Quebec City, ca

Luxurious Stay Near Laval University

Scandinavian Spa and Indoor Pool: Indulge in relaxation with our on-site spa, saunas, and massage services. Take a dip in the indoor pool for a refreshing experience.

Convenient Amenities: Each room is equipped with modern conveniences like a flat-screen TV, coffee machine, and free WiFi. Upgrade to a room with a kitchenette for added comfort.

Easy Access to Attractions: Located near Laval University and a short drive from Old Quebec, our hotel offers easy access to area attractions. Explore downtown Quebec with the nearby train station and visit nearby shopping centers and the airport.

Book your stay at Hotel Universel for a memorable and convenient experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.0

Very Good

2,431 reviews

Highlights

+Friendly staff
+Good location
+Spa facilities

Could Improve

–Poor cleanliness
–Old room quality
–Limited food options

Cleanliness4.5

Multiple reviews mention poor cleanliness and issues like mould and dirty floors.

Service9.0

Several guests noted friendly staff despite other complaints.

Location9.0

The location was frequently praised as a positive aspect.

Room Quality6.0

Negative comments about outdated furniture and noise disturbances.

Amenities7.0

Facilities like the spa and pool received mixed reviews, with some appreciation for the options.

Value for Money7.5

Some guests felt that the experience matched the price, but not all.

Food and Beverage6.5

Limited food options on-site led to disappointment.

Overall Experience6.5

Overall mixed feelings, primarily positive reviews on location and service, but significant issues with cleanliness.

Cyrielle Estelle

Solo Traveller · Jun 2026

Bedroom without any window.

Liked:Location of the hotel is closed to many restaurants and public transit station.

Disliked:There was no window in the room. The smart TV wasn't able to work properly(unable to get access to Netflix, Prime tv, etc.) The swimming pool is narrow.

via Nuitee

Family With Children · Jun 2026

Family friendly

Liked:Good mattress. Large TV. A lot of parking. Nice staff! Parrots in the hall and nice sofa and tables in the hall.

Disliked:I can hear others snoring and toilet flushing from upstairs. Pool water is very cold.

via Nuitee

Ian

Solo Traveller · May 2026

Liked:The location was excellent for our need to be close to the université Laval. The birds are a nice touch, my 2 and a half year old really enjoyed watching them.

Disliked:The open hours for the pool are to small we couldn't enjoy the pool in the morning.

via Nuitee

Maryna

Solo Traveller · May 2026

Liked:Good location, comfortable beds, friendly staff.

via Nuitee

Location

How to Find Us

2300 Chemin Sainte Foy

Quebec City · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the Atrium will be undergoing construction from March 9 to May 9, 2026. also note that the pool will remain open during the work, and that there may be noise disturbance .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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