
Quebec City · ca

Quebec City · ca
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
3-Star Hotel
Amenities
Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool
Location
Quebec City, ca
Luxurious Stay Near Laval University
Scandinavian Spa and Indoor Pool: Indulge in relaxation with our on-site spa, saunas, and massage services. Take a dip in the indoor pool for a refreshing experience.
Convenient Amenities: Each room is equipped with modern conveniences like a flat-screen TV, coffee machine, and free WiFi. Upgrade to a room with a kitchenette for added comfort.
Easy Access to Attractions: Located near Laval University and a short drive from Old Quebec, our hotel offers easy access to area attractions. Explore downtown Quebec with the nearby train station and visit nearby shopping centers and the airport.
Book your stay at Hotel Universel for a memorable and convenient experience.
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that the Atrium will be undergoing construction from March 9 to May 9, 2026. also note that the pool will remain open during the work, and that there may be noise disturbance .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Guest Reviews
Very Good
2,431 reviews
Highlights
Could Improve
Multiple reviews mention poor cleanliness and issues like mould and dirty floors.
Several guests noted friendly staff despite other complaints.
The location was frequently praised as a positive aspect.
Negative comments about outdated furniture and noise disturbances.
Facilities like the spa and pool received mixed reviews, with some appreciation for the options.
Some guests felt that the experience matched the price, but not all.
Limited food options on-site led to disappointment.
Overall mixed feelings, primarily positive reviews on location and service, but significant issues with cleanliness.
Cyrielle Estelle
Solo Traveller · Jun 2026
Bedroom without any window.
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Bo
Family With Children · Jun 2026
Family friendly
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Ian
Solo Traveller · May 2026
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Maryna
Solo Traveller · May 2026
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