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Hôtel Plaza Québec par JARO

Quebec City · ca

Hôtel Plaza Québec par JARO

7.7
Very Good4,072 reviews
  1. Hotel Collection
  2. /Hotels in Quebec City
  3. /Hôtel Plaza Québec par JARO
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 05:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Quebec City, ca

Luxurious Spa Centre and Hot Tub

Indulge in relaxation at Hotel Plaza Quebec's spa centre and hot tub, perfect for unwinding after a day of exploring Quebec City.

Family-Friendly Amenities

With a children's playground and sun terrace, Hotel Plaza Quebec caters to families, ensuring both kids and adults have a memorable stay.

Convenient Location

Located just 200 meters from Parc Aquarium du Quebec, and with easy access to Grande Allee and Battlefields Park, Hotel Plaza Quebec offers a prime spot for exploring the city.

To experience the ultimate blend of comfort and convenience, book your stay at Hotel Plaza Quebec today.

Loading rooms and rates...

Location

How to Find Us

3031 Boul. Laurier

Quebec City · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 05:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night. Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details. Housekeeping during your stay: Because of limited personnel and to provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay. For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk. For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and the coffee machine. After the 4th night, a complete housekeeping of the room is provided. - contemporary Victorian-inspired architecture and refined yet charming decor - Hôtel Plaza Québec is a true gem in Quebec City’s new business and shopping district - Behind its castle-like appearance lies a picturesque interior garden with a swimming pool and a music stage, where talented artists regularly perform. -Hôtel Plaza Québec has 21 reception rooms and is located at the crossroads of the main roads at the southern entrance to the city, making it a privileged conference venue.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HÔTEL PLAZA QUÉBEC PAR JARO

Guest Reviews

What Guests Say

7.7

Very Good

4,072 reviews

Highlights

  • +Friendly staff at the restaurant
  • +Convenient location near restaurants and shops

Could Improve

  • –Dirty floors and towels
  • –Cold pool and inadequate amenities
Cleanliness5.7

Many comments on dirty floors, funky towels, and unclean bathrooms indicate significant cleanliness issues.

Service8.7

Staff were friendly and provided good service, particularly highlighted by the restaurant staff.

Location9.2

The hotel is conveniently located near restaurants and shops.

Room Quality6.7

Rooms did not match the photos, and specific issues with quality were mentioned.

Amenities7.2

Amenities such as the pool being cold and crowded, and lack of expected facilities contributed to dissatisfaction.

Value for Money7.6

Given the high pricing and the issues faced, the value for money was deemed poor.

Food and Beverage8.2

Service at the restaurant was commendable, but food quality faced criticism, especially regarding temperature.

Overall Experience8.4

Mixed reviews with some enjoyment in activities, but overall disappointment in cleanliness and service.

Naseer Ahmad

Couple · Apr 2026

10

Excellent hotel

Liked:Swimming pool
Disliked:Floor carpet

via Nuitee

Alain

Family With Children · Apr 2026

9
Liked:we stayed in room 416 overlooking the pool midweek .. amazing value ! we are deff going back !
Disliked:parking

via Nuitee

Lockrey

Family With Children · Apr 2026

10

Lovely visit.

Liked:Nice hotel with great staff, good food and amenities
Disliked:There is a large puddle that forms on the right hand side of the doors as you are walking out of the hotel I watched another guest walk through past his ankle with water soaking his shoes.

via Nuitee

Thi Nhan

Family With Children · Apr 2026

9

Such a great place to stay with your family! 😁

Liked:Very clean, friendly staffs, nice vibe at the pool! Jaro are the best hotel chain! Always a good program to entertain the guests 😁
Disliked:hot tub a bit small, always crowded and fits only 10 :(

via Nuitee