Quebec City · CA

Hôtel Le Bonne Entente

Name: Hôtel Le Bonne Entente
Address: 3400 Chemin Sainte-foy, Quebec City, G1X 1S6
Telephone: +1 418-653-5221
Rating: 8.2

8.2

Excellent1,683 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Quebec City, CA

Luxurious Amenities and Services

Step into a world of luxury at Hôtel Le Bonne Entente, where every detail is designed to enhance your stay. From the seasonal outdoor pool to the on-site spa and wellness centre, indulge in relaxation and rejuvenation throughout your visit.

Gourmet Dining Experience

Savour exquisite gastronomic meals at the hotel's steakhouse restaurant, offering a culinary journey for your taste buds. Whether you prefer room service or dining in, delight in a variety of delectable dishes prepared to perfection.

Family-Friendly Fun

With a Fun Club offering a range of children's activities, Le Bonne Entente ensures that families have a memorable stay. Let the little ones explore and play while you unwind, knowing that every member of your family is taken care of.

Experience luxury, gourmet dining, and family fun at Hôtel Le Bonne Entente. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

3400 Chemin Sainte-foy

Quebec City · CA

+1 418-653-5221

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that the extra people' charges for children 17 and younger are only applicable for the Superior King Room (in the Urbania Section) due to the extra inclusions offered with the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Quebec City · CA

Hôtel Le Bonne Entente

8.2

Excellent1,683 reviews

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Quebec City, CA

Luxurious Amenities and Services

Gourmet Dining Experience

Family-Friendly Fun

Experience luxury, gourmet dining, and family fun at Hôtel Le Bonne Entente. Book now for an unforgettable stay!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

1,683 reviews

Highlights

+Spa
+Great location
+Attentive staff
+Good food

Could Improve

–Cleanliness issues
–Room maintenance needed
–Parking fees unclear

Cleanliness7.6

There were issues mentioned regarding cleanliness, particularly in relation to the room and shared facilities.

Service9.1

The staff were described as very welcoming and attentive to guests' needs.

Location8.6

Great location outside old Quebec, highly appreciated by guests.

Room Quality7.0

Some rooms were noted to be in need of attention, impacting the overall perception.

Amenities8.6

Amenities were generally well-reviewed, although there were suggestions for improvements.

Value for Money8.0

Mixed feelings were expressed regarding the price relative to the quality experienced.

Food and Beverage8.6

The brunch and food offerings received positive remarks overall.

Overall Experience8.1

Guests had a generally positive experience, despite some areas needing improvement.

KarolinaV

Extended Group · Oct 2026

Charged double

Liked:Beautiful hotel, the rooms are all good, and the surroundings are lovely.

Disliked:The hotel rooms for our group were booked through Booking.com. We paid €6,900 for the group’s stay through Booking.com, and this amount has already been charged to our account. However, upon arrival, we were asked to provide a credit card for each room. After returning from our stay, we discovered that more than €2,000 had been charged to our cards additionally for the rooms, and a further €2,800 is still being held as a pending authorization by the hotel. We have been trying to contact the hotel to resolve this issue, but we have received no response, either through Booking.com messages or via the enquiry forms on the hotel’s own website. We are extremely concerned about these duplicate charges and the outstanding pending amount. We urgently need the hotel to clarify the situation, release the pending funds, and refund any duplicate charges.

via Nuitee

Hemleena

Couple · Oct 2026

I’d give it less then zero if I could. Staff need to be trained better.

Liked:Nothing.

Disliked:This hotel was the worst hotel I’ve stayed at in 10+ years. I have travelled many places and I cannot think of a single experience that’s as bad as this hotel. House keeping comes into your room regardless of your sign. I put my retainer in a napkin next to the bed when I woke up. I left for the day and housekeeping went in even though i put a dnd sign up. They threw away some of my personal belongings including my retainer. I work in management and I have worked on training housekeepers before. Most hotels have rules that they do not throw away belongings unless in the bin, they claimed it is my fault for not putting it in my case before leaving. Never have I had a hotel blame me for something they did. Then they told me to call in a week and ask for the manager nadia, called back apparently after I’ve left voicemail asking Nadia to call me back (she hasn’t) called today and someone said Nadia doesn’t speak English. Anyways calling my lawyers and my bank.

via Nuitee

Bill

Couple · Aug 2026

Had it been advertised as a 3* hotel at 3* pricing, it would have exceeded my expectations.

Liked:The grounds were well kept and pleasant to visit. The common areas were also very nice. Breakfast (not included) was okand restaurant staff were polite but not overly efficient.

Disliked:Our room in the ''Terzo'' section (more $$$) was about the same size as our friends rooms in the regular section and was not as well equiped. There was no map of the premises and no help was offered to get us to our room at registration.

via Nuitee

Cecil

Couple · Aug 2026

Liked:Room was spacious and clean

Disliked:Restaurant had slow service and food quality was not good

via Nuitee

Location

How to Find Us

3400 Chemin Sainte-foy

Quebec City · CA

+1 418-653-5221

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.