Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Quebec City, G1P 2J9
Rating: 7

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Hotel Citadelle, Quebec City | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingScreens / Barriers between staff and guests for safetyNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Family rooms, Lift / Elevator

Location

Quebec City, ca

Spacious Rooms with Free Wi-Fi

Hotel Citadelle offers spacious rooms with free Wi-Fi, providing guests with comfort and connectivity during their stay. The basic guest rooms are equipped with a cable TV, work desk, private bathroom, and hairdryers, ensuring a pleasant and convenient experience.

Convenient Amenities

Guests can enjoy complimentary local calls, copy/fax services, and free on-site parking, making their stay hassle-free and cost-effective. These amenities cater to both leisure and business travelers, enhancing their overall satisfaction.

Prime Location

Situated just 5 miles from Quebec City Jean Lesage International Airport, Hotel Citadelle is conveniently located near popular attractions such as Videotron Center, Old Quebec, and Family Dufour Cruises. With easy access to Valcartier Village, Montmorency Falls, and Vieux Quebec within a short drive, guests can explore the best of the region effortlessly.

Book your stay at Hotel Citadelle now to experience comfort, convenience, and prime location all in one place.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.0

Very Good

1,555 reviews

Highlights

+Value for money
+Nice staff
+Clean rooms

Could Improve

–Inconsistent cleanliness
–Limited amenities
–Old room decor

Cleanliness6.1

Multiple reviews mentioned issues with cleanliness, including dirty floors and unpleasant odors.

Service8.6

Positive sentiments about the courteous staff were prevalent throughout the reviews.

Location8.1

Mentioned as convenient in some reviews but also noted as being away from central attractions.

Room Quality6.5

Mixed feedback about room quality, with mentions of old decor and some issues, but also comfortable beds.

Amenities6.1

Some reviews highlighted missing amenities such as coffee machines and breakfast options.

Value for Money7.5

Overall people felt the price matched the quality offered, despite some complaints.

Food and Beverage6.1

Limited offerings led to some dissatisfaction, with no breakfast options provided.

Overall Experience7.0

Generally satisfactory but with notable grievances affecting the stay.

Petar

Solo Traveller · May 2026

Liked:Bed

via Nuitee

Pardeep Kaur

Couple · May 2026

Great

Liked:Everything was good such as location, staff and facilities.

Disliked:The stains on the bedsheets and hairs overall it was very good and clean

via Nuitee

Timour

Extended Group · May 2026

Decent inexpensive motel close to highway

Liked:Location: close to highway, restaurants nearby. No human disturbances, e.g., loud voices. Free parking in front of the room. Many drawers in the dresser. Microwave and fridge in the room.

Disliked:Laminate floor looked and felt like it was not clean. Car noises around the clock. The room looked smaller than I expected based on Booking.com info. No wardrobe in the room. Little room for putting toilet stuff around the sink.

via Nuitee

Eslami

Extended Group · Apr 2026

Liked:Definitely worth the money you pay.

Disliked:We took the family room in the basement, it was definitely worth the money, but sometimes the sounds of upstaire (or splashes of water) came during the night.

via Nuitee

Location

How to Find Us

4800 Boulevard Wilfrid-Hamel

Quebec City · ca

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.0

Very Good

1,555 reviews

Highlights

+Value for money
+Nice staff
+Clean rooms

Could Improve

–Inconsistent cleanliness
–Limited amenities
–Old room decor

Cleanliness6.1

Multiple reviews mentioned issues with cleanliness, including dirty floors and unpleasant odors.

Service8.6

Positive sentiments about the courteous staff were prevalent throughout the reviews.

Location8.1

Mentioned as convenient in some reviews but also noted as being away from central attractions.

Room Quality6.5

Mixed feedback about room quality, with mentions of old decor and some issues, but also comfortable beds.

Amenities6.1

Some reviews highlighted missing amenities such as coffee machines and breakfast options.

Value for Money7.5

Overall people felt the price matched the quality offered, despite some complaints.

Food and Beverage6.1

Limited offerings led to some dissatisfaction, with no breakfast options provided.

Overall Experience7.0

Generally satisfactory but with notable grievances affecting the stay.

Petar

Solo Traveller · May 2026

Liked:Bed

via Nuitee

Pardeep Kaur

Couple · May 2026

Great

Liked:Everything was good such as location, staff and facilities.

Disliked:The stains on the bedsheets and hairs overall it was very good and clean

via Nuitee

Timour

Extended Group · May 2026

Decent inexpensive motel close to highway

Liked:Location: close to highway, restaurants nearby. No human disturbances, e.g., loud voices. Free parking in front of the room. Many drawers in the dresser. Microwave and fridge in the room.

via Nuitee

Eslami

Extended Group · Apr 2026

Liked:Definitely worth the money you pay.

Disliked:We took the family room in the basement, it was definitely worth the money, but sometimes the sounds of upstaire (or splashes of water) came during the night.

via Nuitee