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Hotel Charles-Alexandre - Par Aneyro

Québec City · CA

Hotel Charles-Alexandre - Par Aneyro

8.8
Excellent156 reviews
  1. Hotel Collection
  2. /Hotels in Québec City
  3. /Hotel Charles-Alexandre - Par Aneyro
Free WiFiParking (limited spaces)Self parking (surcharge)Free newspapers in lobbyATM/bankingGolfing nearby

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

ATM/banking, Golfing nearby, Downhill skiing nearby, Cross-country skiing nearby, Bicycle rentals nearby, Fireplace in lobby

Location

Québec City, CA

Top Features and Amenities

Garden views

Complimentary wireless internet access

Hair salon

Hotel Highlights

Fireplace in the lobby

Tour/ticket assistance

Picnic area

Breakfast and Other Services

Complimentary buffet breakfast served daily

Express check-out

ATM/banking services

Explore the charm of Québec City with a stay at Relais Charles Alexandre today!

Loading rooms and rates...

Location

How to Find Us

91 Grande Allée Est, Québec City, Quebec, G1R 2H5

Québec City · CA

+1 418-476-6865

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 10 years old and younger are not permitted at this property.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

156 reviews

Highlights

  • +Great location
  • +Comfortable rooms
  • +Good value for money

Could Improve

  • –Lack of staff presence
  • –Maintenance issues
Cleanliness8.3

There were maintenance issues observed such as a leaking AC unit and a damp smell in the bathroom.

Service9.1

Prompt responses by staff via text despite no physical presence at the property; however, lack of human interaction was noted by several guests.

Location9.3

The location was praised for being ideal for sightseeing and close to various dining options.

Room Quality8.8

Rooms were described as comfortable and charming, although some guests faced minor issues with access.

Amenities8.8

The property offered a full kitchen and a charming lobby, though some amenities such as hangers were lacking.

Value for Money8.8

Good overall value considering the price, with several guests mentioning the affordability.

Food and Beverage8.3

No fresh coffee in the lobby was noted, which could improve the food and beverage experience.

Overall Experience8.8

Most guests reported a memorable stay with some concerns about safety that needed to be addressed.

Sarah

Friends · Oct 2025

6
Liked:We had a nice stay at Hotel Charles-Alexandre. However, it would have been improved if there had been a concierge staff at the front desk. We had a few issues that could have been quickly resolved had there been someone to talk with, and someone to advise us as to local restaurants, shops, sights. The location was good, and the bed comfortable. No dresser in the room, just a small closet with no hangers, and no fresh coffee in the lobby. We had a dehumidifier/AC unit in the room that leaked on the floor and a window we couldn't close. Staff checked in daily via text, but someone at the front desk would have been very helpful.

via Nuitee

Alexandria

Partner · Oct 2025

8
Liked:Nice little room. We were close to different dining options. Safe neighborhood. Loved looking at the old buildings nearby. It was interesting not having a person at the front desk. All in all, very good for the price.

via Nuitee

Lori

Partner · Oct 2025

8
Liked:The location was ideal for our sightseeing. The atmosphere was very nice and our room was good. The beds were comfortable. There wasn't any staff around at any time and that was a bit problematic when something was needed. For instance, we ran out of tissues and there wasn't anyone around to ask for more. Another example is not knowing how to use the HVAC system in the room and there weren't any directions as far as I know. I think it is strange to not have anyone to act as "host" for the property.

via Nuitee

Elliott

Family · Oct 2025

10
Liked:Everything near by. You have use of a full kitchen and a charming lobby.

via Nuitee

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