
Québec City · CA

Québec City · CA
Check-in / Check-out
From 04:00 PM · Until 11:00 AM
Classification
3-Star Hotel
Amenities
Free breakfast, Boat tours nearby, Express check-out, Fireplace in lobby, Electric car charging station, Free WiFi
Location
Québec City, CA
Top Features and Amenities
Garden views
Complimentary wireless internet access
Hair salon
Hotel Highlights
Fireplace in the lobby
Tour/ticket assistance
Picnic area
Breakfast and Other Services
Complimentary buffet breakfast served daily
Express check-out
ATM/banking services
Explore the charm of Québec City with a stay at Relais Charles Alexandre today!
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Location
Policies
Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24â48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>Children 10 years old and younger are not permitted at this property. </li><li>This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. </li> <li>Contactless check-in and contactless check-out are available.</li> </ul>
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Guest Reviews
Excellent
156 reviews
Highlights
Could Improve
There were maintenance issues observed such as a leaking AC unit and a damp smell in the bathroom.
Prompt responses by staff via text despite no physical presence at the property; however, lack of human interaction was noted by several guests.
The location was praised for being ideal for sightseeing and close to various dining options.
Rooms were described as comfortable and charming, although some guests faced minor issues with access.
The property offered a full kitchen and a charming lobby, though some amenities such as hangers were lacking.
Good overall value considering the price, with several guests mentioning the affordability.
No fresh coffee in the lobby was noted, which could improve the food and beverage experience.
Most guests reported a memorable stay with some concerns about safety that needed to be addressed.