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Namu Garden Hotel & Spa - Adults Only

Puerto Viejo · CR

Namu Garden Hotel & Spa - Adults Only

9.3
Exceptional902 reviews
  1. Hotel Collection
  2. /Hotels in Puerto Viejo
  3. /Namu Garden Hotel & Spa - Adults Only
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Puerto Viejo, CR

Luxurious 5-Star Experience

Located in Puerto Viejo just steps away from Negra Beach, Namu Garden Hotel & Spa offers a lavish retreat with an outdoor pool, garden, and a restaurant. Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, minibar, and private terrace.

Spectacular Views and Tranquil Setting

Wake up to breathtaking mountain views from select rooms with balconies, or take a short walk to Cocles Beach for a day of sun and surf. For nature enthusiasts, the Jaguar Rescue Center is a nearby must-visit spot to explore local wildlife.

Exceptional Service and Convenience

Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property. With room service and a bar on-site, every need is catered to at Namu Garden Hotel & Spa.

Book now for an unforgettable stay at Namu Garden Hotel & Spa, where luxury meets tranquility.

Loading rooms and rates...

Location

How to Find Us

Avenida 67 y C 211

Puerto Viejo · CR

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.3

Exceptional

902 reviews

Highlights

  • +Beautiful property
  • +Friendly staff
  • +Great design

Could Improve

  • –Uncomfortable furniture
  • –Noise complaints
  • –Inadequate breakfast options
Cleanliness8.7

Several reviews mention cleanliness positively; however, a review notes room cleanliness requiring improvement.

Service10.0

Overall positive experiences with staff mentioned in multiple reviews.

Location9.7

Reviews note excellent location and easy access to amenities, enhancing overall experience.

Room Quality9.7

Many reviews highlight beautiful rooms and well-maintained accommodations.

Amenities8.7

Certain amenities were lacking, such as comfortable chairs, which impacted overall satisfaction.

Value for Money9.2

Some reviews indicate the cost may not align with the quality of services provided.

Food and Beverage8.7

Breakfast options and service quality received criticism, implying room for improvement.

Overall Experience10.0

Most guests reported a very positive experience, ranking it as a beautiful retreat.

Tal

Couple · Sep 2026

10
Liked:Everything was perfect! Great location, very clean, and the staff was so nice and helpful. Thank you for an amazing stay! ❤️
Disliked:Nothing

via Nuitee

Thomas

Couple · Sep 2026

10

Amazing stay at a wonderful hotel with very friendly staff

Liked:What a place this is! The grounds are absolutely beautiful with lots of flowers and animals. The room was immaculate and everything we needed. We absolutely loved our private pool and spent lots of time relaxing there and on our deck. The room service at no extra cost was also an amazing touch! We used it excessively. The food is absolutely unreal! From breakfast to dinner we didn't have a dish we didn't like. The staff were amazing too, so friendly and helpful we never felt like a burden. I organised a private dinner for my wife and the staff did an amazing job of setting everything up for me :). Amazing place and perfect honeymoon location, we will remember it forever and will return someday! Thanks for everything Namu team.
Disliked:A few things, but they don't take away from the 10/10 experience we had: - We wish the parasols were waterproof and bigger, obviously it rains alot, especially in rainy season when we were there, but if the parasols were waterproof we wouldn't need to run inside. - Same issue with the chair cushions, they soak in the water which takes an age to dry, maybe get some waterproof ones - We wished the sun loungers were adjustable, would have been nice to lay fully flat. My back was killing - Our pool wasn't cleaned as often as the others, it's like they forgot about it sometimes, I had to ask for it to be cleaned These are all very minor and I would encourage people to book!

via Nuitee

Shena

Couple · Sep 2026

9

Great property in convenient location!

Liked:Beautiful property…..nice rooms, comfortable beds, big shower, great pool area, yummy breakfast and AMAZING massage therapists!
Disliked:Some of the policies to charge for lost towel card or stained towels seemed a little much for a high end property but perhaps they have had issues with this🤷‍♀️

via Nuitee

SASGionads

Extended Group · Aug 2026

7

Overall we had a great stay

Liked:Liked the architecture very nice, the rooms are spacious. Good kitchen space. I liked the fact that we had a steamer and a pool. It’s close to town but that road to go there if you are only girls at night would recommend to rent a car or take a uber. Alex and Engel were very helpful and tried their best to accommodate us. Overall it was a good stay. The gardens are beautiful and very well kept. Good restaurant with quality products and pleasant bar and restaurant staff. Great to have access to room service and to guide us through recommendations. Great to have like a little library access at the reception. We didn’t receive the welcome coconut drink as we arrived very late and couldn’t get the full check in experience. However the next morning we did order it at the restaurant and we paid for it. Would have been nice to have it as complimentary not a big deal but makes a difference to guest experience.
Disliked:The sauna is not cleaned daily had a bunch of hair for 3 days on the floor a little mold on some area of the wall of the pool. we did not have WiFi through out our whole stay in our room. We did have an electrical issue it was resolved under 3 hours, but a commercial gesture would have been nice in cases like this where you can’t shower and you have to stay in a hot room or you don’t have internet during your stay. our room did not have a proper living room it would have been nice to have a couch area. The wall art can be a bit more thought through nice but quite simple.

via Nuitee

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