Puerto Viejo · CR

Hotel Banana Azul - Adults Only

Name: Hotel Banana Azul - Adults Only
Address: Playa Negra, Puerto Viejo, 70435
Rating: 8.3

8.3

Excellent1,210 reviews

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Swimming pool

Location

Puerto Viejo, CR

Tropical Paradise at Hotel Banana Azul

Outdoor Oasis: Immerse yourself in the refreshing outdoor swimming pool and lush garden at Hotel Banana Azul, just steps away from Playa Negra beach.

Culinary Delights: Indulge in a variety of local and international cuisine at the on-site restaurant, or explore dining options in Puerto Viejo town centre.

Convenience at Your Fingertips: From the welcoming terrace and bar to the helpful tour desk and luggage storage, Hotel Banana Azul ensures a seamless stay for all guests.

Experience the perfect blend of relaxation and adventure at Hotel Banana Azul - book your stay now for an unforgettable tropical getaway!

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Location

How to Find Us

Playa Negra

Puerto Viejo · CR

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that only guests 16 years and older are welcome.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Puerto Viejo · CR

Hotel Banana Azul - Adults Only

8.3

Excellent1,210 reviews

WiFi availableFree WiFiParkingFree ParkingParking garageRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Swimming pool

Location

Puerto Viejo, CR

Tropical Paradise at Hotel Banana Azul

Outdoor Oasis: Immerse yourself in the refreshing outdoor swimming pool and lush garden at Hotel Banana Azul, just steps away from Playa Negra beach.

Culinary Delights: Indulge in a variety of local and international cuisine at the on-site restaurant, or explore dining options in Puerto Viejo town centre.

Convenience at Your Fingertips: From the welcoming terrace and bar to the helpful tour desk and luggage storage, Hotel Banana Azul ensures a seamless stay for all guests.

Experience the perfect blend of relaxation and adventure at Hotel Banana Azul - book your stay now for an unforgettable tropical getaway!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.3

Excellent

1,210 reviews

Highlights

+Friendly, helpful staff highlighted in multiple reviews
+Excellent location; very close to the beach
+Clean rooms in some reports (no insects)
+Pleasant garden/restaurant area and good portions in meals
+Good ventilation via fans and effective bug plug in some rooms

Could Improve

–Uncomfortable mattresses/beds and some rooms very hot or without AC
–Slow or inconsistent service: long waits for towels, slow maintenance and pool/restaurant service issues
–Amenities problems: limited pool loungers, hot tub jets not heating, some rooms missing fridges
–High restaurant/food prices and occasional mistakes with breakfast orders
–Security/maintenance concerns (door code insecurity, delayed repairs)

Cleanliness9.0

Generally reported as clean (e.g. 'Rene rom uten insekter!') and no widespread complaints about hygiene.

Service8.3

Staff repeatedly praised as friendly and helpful in several reviews, but there are notable service problems: long waits for towels, slow maintenance responses (48 hours), inconsistent pool/restaurant service and staff reportedly on phones at times.

Location9.2

Multiple mentions of an excellent location and proximity to the beach ('beach is super close', 'Tolle Lage'), and pleasant garden/sea views.

Room Quality7.2

Mixed to negative: several guests mention uncomfortable mattresses/beds, very hot rooms and lack of AC in some rooms; some rooms praised for size and ventilation.

Amenities7.5

Amenities are mixed: pool and hot tub exist but had issues (few loungers, hot tub jets not heating reliably), some rooms lack fridges or AC; bug plug and fans worked well for some guests.

Value for Money7.0

Perceived as somewhat expensive for food/drinks (example: high coffee price) and some guests found restaurant prices high relative to expectations.

Food and Beverage8.2

Food receives positive notes (good portions, tasty restaurant, occasional complimentary items), but there are service hiccups like messed-up breakfast orders and delays obtaining drinks.

Overall Experience10.0

Overall stay impressions are very positive: welcoming staff, great location and pleasant grounds lead to strong overall satisfaction despite notable issues with rooms and some service inconsistencies.

Claribel

Solo Traveller · Aug 2026

Liked:Beautiful place right by the beach. Food was really good as well

Disliked:Pot holes on the road there

via Nuitee

Almarto

Solo Traveller · Aug 2026

Beautiful property, but serious problems with our room and poor follow-up

Liked:Our experience had many positive aspects, but also one major issue that significantly affected our stay. The park and gardens are beautiful and very well maintained. The swimming pools are pleasant, the overall atmosphere is very enjoyable, the restaurant was very good, and the beach is beautiful and well equipped..

Disliked:We had serious problems with our room, Breeze Cabin 2, which we had specifically chosen because it was one of the higher-category options. The cabin looks very attractive: it is raised off the ground, built entirely of wood and has a large terrace. Unfortunately, because it is made of wood, it becomes extremely hot during the day. When we entered the room, it was literally like an oven. There was no air conditioning, only a ceiling fan that turned far too slowly and was completely inadequate. In addition, although there were several windows and a large glass door, none of them had insect screens. Since the cabin is surrounded by tropical vegetation, opening them meant allowing mosquitoes and other insects inside. The only alternative was therefore to keep everything closed and endure extremely uncomfortable temperatures. We went to reception to ask for a solution. We were offered a villa with air conditioning, but at an additional cost of approximately $260 for two nights, or rooms near the pool that also had no air conditioning. We then suggested providing us with a portable air-conditioning unit. After a couple of hours, one was brought to the room, but unfortunately it was practically unusable. It had no exhaust hose to vent the hot air outside, so while it blew cool air from the front, it released very hot air from the back into the same room. It also leaked so much water that we had to switch it off to avoid flooding the floor. In the end, we had to sleep with the windows open and use the mosquito net around the bed. Unfortunately, it was installed in a cone shape and, once spread over the bed, hung almost directly over our faces. The following day we explained the situation again at reception. The person on duty was unaware of what had happened and told us that they would speak to the manager. From that point until our departure, we received no further response, follow-up or alternative solution.

via Nuitee

Vanessa

Couple · Jul 2026

excellent

Liked:Red frog room was great! The staff was very helpful with out needs.

via Nuitee

Toran

Solo Traveller · Jul 2026

Liked:The staff and the hotel was great.

Disliked:Not having ac in the rooms

via Nuitee

Location

How to Find Us

Playa Negra

Puerto Viejo · CR

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.