
Puerto Viejo · cr

Puerto Viejo · cr
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Swimming pool
Location
Puerto Viejo, cr
Tropical Paradise at Hotel Banana Azul
Outdoor Oasis: Immerse yourself in the refreshing outdoor swimming pool and lush garden at Hotel Banana Azul, just steps away from Playa Negra beach.
Culinary Delights: Indulge in a variety of local and international cuisine at the on-site restaurant, or explore dining options in Puerto Viejo town centre.
Convenience at Your Fingertips: From the welcoming terrace and bar to the helpful tour desk and luggage storage, Hotel Banana Azul ensures a seamless stay for all guests.
Experience the perfect blend of relaxation and adventure at Hotel Banana Azul - book your stay now for an unforgettable tropical getaway!
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Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that only guests 16 years and older are welcome.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Excellent
1,203 reviews
Highlights
Could Improve
Generally reported as clean (e.g. 'Rene rom uten insekter!') and no widespread complaints about hygiene.
Staff repeatedly praised as friendly and helpful in several reviews, but there are notable service problems: long waits for towels, slow maintenance responses (48 hours), inconsistent pool/restaurant service and staff reportedly on phones at times.
Multiple mentions of an excellent location and proximity to the beach ('beach is super close', 'Tolle Lage'), and pleasant garden/sea views.
Mixed to negative: several guests mention uncomfortable mattresses/beds, very hot rooms and lack of AC in some rooms; some rooms praised for size and ventilation.
Amenities are mixed: pool and hot tub exist but had issues (few loungers, hot tub jets not heating reliably), some rooms lack fridges or AC; bug plug and fans worked well for some guests.
Perceived as somewhat expensive for food/drinks (example: high coffee price) and some guests found restaurant prices high relative to expectations.
Food receives positive notes (good portions, tasty restaurant, occasional complimentary items), but there are service hiccups like messed-up breakfast orders and delays obtaining drinks.
Overall stay impressions are very positive: welcoming staff, great location and pleasant grounds lead to strong overall satisfaction despite notable issues with rooms and some service inconsistencies.
Almarto
Solo Traveller · Aug 2026
Beautiful property, but serious problems with our room and poor follow-up
via Nuitee
Vanessa
Couple · Jul 2026
excellent
via Nuitee
Toran
Solo Traveller · Jul 2026
via Nuitee
Jaiyla
Couple · Jun 2026
via Nuitee
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