San Felipe de Puerto Plata · DO

VH - Gran Ventana Beach Resort

Name: VH - Gran Ventana Beach Resort
Address: Playa Dorada, P.O. Box 22, San Felipe de Puerto Plata, 57000
Rating: 7.6

7.6

Very Good448 reviews

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

San Felipe de Puerto Plata, DO

Luxurious Beachfront Getaway

Experience the ultimate beach retreat at VH – Gran Ventana Beach Resort in Puerto Plata. Indulge in the exquisite Octopus Gourmet Restaurant, relax by the sprawling outdoor pool, and enjoy the private beach area.

Culinary Delights

Savor the flavors of the Ocean Grill's fresh seafood or treat your taste buds to authentic Italian cuisine at Sapore di Mare. With a daily stocked minibar in each room, your culinary desires are always satisfied.

Endless Activities and Relaxation

From water skiing to scuba diving, the resort offers a plethora of activities. Unwind at the beauty salon, let the kids have a blast at the club, or explore the area with daily bike tours.

Ready to escape to paradise? Book now and enjoy discounts for the renowned Playa Dorada Golf Course nearby. Your dream vacation awaits at VH – Gran Ventana Beach Resort.

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Location

How to Find Us

Playa Dorada, P.O. Box 22

San Felipe de Puerto Plata · DO

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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San Felipe de Puerto Plata · DO

VH - Gran Ventana Beach Resort

7.6

Very Good448 reviews

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

San Felipe de Puerto Plata, DO

Luxurious Beachfront Getaway

Culinary Delights

Endless Activities and Relaxation

From water skiing to scuba diving, the resort offers a plethora of activities. Unwind at the beauty salon, let the kids have a blast at the club, or explore the area with daily bike tours.

Ready to escape to paradise? Book now and enjoy discounts for the renowned Playa Dorada Golf Course nearby. Your dream vacation awaits at VH – Gran Ventana Beach Resort.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

448 reviews

Highlights

+Excellent food (many reviews)
+Friendly and cordial staff
+Clean pools and beach
+Good location and resort layout
+Comfortable common areas

Could Improve

–Limited beverage variety and bar options
–Room maintenance issues (humidity smell, old furniture, broken fixtures)
–Buffet service disorganized and repetitive menus
–Inconsistent housekeeping and chaotic registration
–Limited evening entertainment / late check-out issues

Cleanliness7.5

Generally reported as clean (pools, public areas, rooms) but several reviews mention humidity smell in rooms, occasional dirty/bleached pool and inconsistent room cleaning service.

Service8.6

Staff frequently praised as friendly, cordial and helpful; a few reports of poor or chaotic attention at registration and isolated negative interactions.

Location8.5

Location and beach repeatedly noted as positives; easy layout and convenient distances around the property.

Room Quality6.5

Multiple complaints about room condition: old furniture, broken shower hook, humidity odors, small bathroom and firm beds; some rooms had comfortable beds and sea/garden views.

Amenities7.2

Pools and beach are appreciated and often clean; however entertainment options and late-night activities are limited and beverage variety is poor.

Value for Money6.8

Mixed perceptions — several guests enjoyed the experience and food, but some felt it was not worth the cost due to service/room issues and limited offerings.

Food and Beverage8.2

Food receives strong positive remarks for variety and taste, though guests noted repetitive menus, buffet service issues and very limited beverage choices.

Overall Experience7.5

Overall mostly positive with many 'excellent' stays and recommendations, tempered by recurring operational issues (check-in, room maintenance, beverage/options) that lowered experiences for some guests.

Josinell

Family With Children · Sep 2026

Me encantó. Volveria para este lugar.

Liked:Excelente. Me gustó, volveria

via Nuitee

LaLuz

Family With Children · Sep 2026

It was a good stay overall because I did get to enjoy the pool, the beach, and the food.

Liked:I liked that the dining area was clean and there were always good food choices. I like the comfort of the bed and the balcony view. I liked the staff at the bars and main dining area. I loved the energy of the entertainment staff and the dance show. I loved the quiet pool area. Lastly, the lobby is beautiful and comfortable to sit at when waiting for car service.

Disliked:I didn't like that the front desk staff just gave us a very small, blurry map when we checked in. They didn't explain how to get our pool towels or where to go for food. Also, it would have been helpful if they would have directed us to the display of events happening throughout the week. I didn't like the bathtub because it would not drain for a long time and the showerhead needed to be cleaned better, or updated. The room needs more than one socket to plug things in and it and brighter lighting. I didn't like that there wasn't much Spanish music playing throughout the day in the pool area. I also didn't like that the pool closed at 6pm. It should close at sundown. Lastly, the beach chairs were not the most comfortable. When you sat down the back would pop forward.

via Nuitee

Peralta

Solo Traveller · Aug 2026

Liked:Loved the convenience of the amenities, and I especially loved the beach.

Disliked:I visited the resort about 20 years ago, and even back then, I did not like the long wait to check in. The resort itself also seemed quite old and in need desperate of updating.

via Nuitee

Dulce

Family With Children · Aug 2026

Okay for the price but could be better.

Liked:Small, everything was close. The beach was nice.

Disliked:The pool was dirty.

via Nuitee

Location

How to Find Us

Playa Dorada, P.O. Box 22

San Felipe de Puerto Plata · DO

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.