Name: Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
Address: Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580, Puerto Morelos, 77580
Telephone: +52 998 881 6600
Rating: 8.6

Free WiFiFree self parkingFree valet parkingPool umbrellasBilliards or pool tablePool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Conference space, Snorkeling nearby, Free breakfast

Location

Puerto Morelos, MX

Spa Services and Recreational Amenities - Indulge in massages and body treatments at the full-service spa, relax at the private beach, and take a refreshing dip in the outdoor pool and spa tub.

Culinary Delights and Beverage Options - Enjoy a variety of dining options including a restaurant, coffee shop, bar/lounge, beach bar, and 24-hour room service. Your stay includes a complimentary cooked-to-order breakfast as well.

Event Spaces and Business Services - Plan your events seamlessly with 8933 square feet of space, a conference center, and 4 meeting rooms. Benefit from amenities like a business center, dry cleaning services, and a 24-hour front desk.

Book your stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a luxurious and pampering experience in Puerto Morelos.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

179 reviews

Highlights

+Friendly and helpful staff
+Great atmosphere
+Amazing overall experience

Could Improve

–Food quality could be improved
–Noise disturbances at night

Cleanliness8.8

Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.

Service9.3

Customer service was great. Staff went above and beyond.

Location8.8

Standard quality for this hotel tier.

Room Quality8.3

Rooms were extremely nice but some issues with check-in times.

Amenities8.8

Great parties and entertainment all day long, though some amenities were underwhelming.

Value for Money8.3

Food quality was lacking, particularly for expected standards.

Food and Beverage7.8

Food was edible but not noteworthy, and drink quality varied.

Overall Experience8.8

Overall great stay despite some issues with specific aspects of the resort.

Location

How to Find Us

Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580

Puerto Morelos · MX

+52 998 881 6600

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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