
Puerto Morelos · MX

Puerto Morelos · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool
Location
Puerto Morelos, MX
Overlooking Puerto Morelos National Reef Park
The Hotel Marina El Cid Spa & Beach Resort Cancun Riviera Maya offers a luxurious escape with stunning views of the national park.
Luxurious Amenities
Indulge in the full-service spa, marina, and a 22,000 square foot pool. Each suite is equipped with modern comforts like a minibar, coffee maker, and satellite TV.
Diverse Dining Options
Savor a variety of cuisines at the four on-site restaurants, ranging from Mediterranean to Mexican dishes.
Immerse yourself in the beauty of Puerto Morelos while enjoying the upscale amenities at El Cid Spa Hotel Marina & Beach Resort. Book now for an unforgettable experience.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. $15 USD Mandatory Daily Resort Fee is not included in your room total stay amount. The daily charge is made at check-in and is mandatory to all room reservations. A daily environmental sanitation fee will be charged upon check-in to each room reservation. This municipal charge is mandatory and is not included in your room total stay amount. Check prices at front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.
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622 reviews
Highlights
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Standard quality for this hotel tier.
Mixed service: many staff members repeatedly praised (Orlando, Ore, Gamaliel, Alaam, Delores) for excellent, attentive hospitality, but at least one serious negative incident reported (employee yelled at guests and was rude while driving a cart), indicating inconsistency in staff behavior.
Location is negatively impacted by the lack of a usable beach and expectations set by hotel photos; guests noted there really is no beach to enjoy at the resort.
Standard quality for this hotel tier.
Amenities criticized: no free Wi‑Fi, limited room service menu, and major issues with beach access and pool/sun‑chair management (towel reservations), reducing the perceived completeness of on-site offerings.
Perceived as weaker value for some guests due to unusable beach, chair management problems, and limited amenities; one reviewer explicitly said they would not return and rated overall much lower.
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Family · Aug 2026
Unforgettable two weeks.
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