Name: Hotel Marina El Cid Spa & Beach Resort All Inclusive
Address: Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580, Puerto Morelos, 77580
Telephone: +52 998 872 8999
Rating: 8.6

Hotel Marina El Cid Spa & Beach Resort All Inclusive, Puerto Morelos | Member Rates | Dyme

Wheelchair-accessible on-site restaurantPool sun loungersFull-service spaFull-service spaSnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Boat tours nearby, Fitness facilities, Express check-out, 24-hour front desk, Terrace

Location

Puerto Morelos, MX

Discover a slice of paradise at Hotel Marina El Cid Spa & Beach Resort, where unforgettable experiences await you right on the stunning beach.

Indulgent Spa Treatments

Pamper yourself at our exquisite spa, featuring a range of massages and facials designed to rejuvenate your mind and body.

Gourmet Dining Options

Savor delectable Mexican cuisine at Hacienda Arrecife and enjoy the convenience of 24-hour room service. With 5 diverse restaurants and a poolside bar, your culinary cravings will always be satisfied.

Recreation and Relaxation

Unwind by choosing between two outdoor swimming pools or invigorate yourself at our fitness center. With concierge services and babysitting available, your relaxation is our priority.

Don't miss your chance to experience luxury in every detail—book your stay at Hotel Marina El Cid Spa & Beach Resort today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

553 reviews

Highlights

+Beautiful grounds
+Attentive staff

Could Improve

–Lack of vegetarian food
–Dinner reservation issues

Cleanliness8.2

Some issues were noted with room quality such as musty smells.

Service9.0

The staff were described as attentive and well-trained, with positive feedback about the butlers.

Location8.8

No specific issues were mentioned about the location; it appears to meet expectations.

Room Quality8.7

Rooms were satisfactory overall; however, there were issues with musty smells in one room.

Amenities8.8

The resort offers various amenities, including multiple pools that received positive remarks.

Value for Money8.8

Judged adequately in terms of pricing and offerings, with good service mentioned.

Food and Beverage7.7

Food options for vegetarians were severely lacking, which affected the overall experience.

Overall Experience8.7

Mixed experiences noted, but overall enjoyable, reinforcing a likelihood of return.

rikb305

Family · May 2026

Outstanding Service

Liked:Absolutely a terrific time the staff is excellent , the facility top notch and the hospitality outstanding. This is our 5th visit snd it never disappoints. Orlando and Ore took super great care of us all week. Highly recommended!

via tripadvisor

ebog1955

Family · May 2026

Family memories at Ventus!!!

Liked:I wanted to add to my previous review 2 very special people who have waited on us when we go Gamaliel in the Akat restaurant he is fabulous and Alaam in the Italian for breakfast and the Delores for lunch !!! Both are just the very best at accommodating and making us feel at home!!! Kudos to both these gentlemen

via tripadvisor

Tour20874024874

Family · May 2026

US Run Resort

Liked:We had a good time at the resort, but missed some of the amenities that other resorts offer - mainly free wifi service and a more extensive room service menu. Also, there really is no beach to enjoy at the resort.

via tripadvisor

michaelcX5343OC

Family · May 2026

Employee yelled at my family

Liked:Stayed at Marina El Cid Ventus for 7 days. The resort itself is nice, but the staff treatment completely ruined the experience. One day the Ventus lobby employee yelled at our party of 8 after making us wait 20 minutes for a cart (you have to take a cart because some restaurants are across the street). He then took over the cart and drove us the long way around the resort while being rude the entire time. Completely unacceptable behavior. For a 5 star resort, this was extremely disappointing. We won’t be returning and would not recommend it based on how we were treated.

via tripadvisor

Location

How to Find Us

Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

Puerto Morelos · MX

+52 998 872 8999

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

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