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The Palms Turks and Caicos

Providenciales · TC

The Palms Turks and Caicos

9.3
Exceptional322 reviews
  1. Hotel Collection
  2. /Hotels in Providenciales
  3. /The Palms Turks and Caicos
WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Providenciales, TC

Luxurious Oceanfront Property

Infinity Pool and Wellness Amenities: Enjoy the breathtaking views from our infinity outdoor swimming pool, stay fit with a gym and personal trainer, and indulge in relaxation at our spa and wellness center.

Elegant Rooms with Modern Features: Our rooms are equipped with a kitchenette, coffee maker, and refrigerator for your convenience. Safety boxes and entertainment options like DVD and CD players are also available.

Culinary Delights and Convenience: Savor Caribbean specialties and organic dishes at our two on-site restaurants. Take advantage of our fitness program while enjoying delicious beverages.

Experience luxury, comfort, and convenience at The Palms. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

16 Princess Drive, Grace Bay

Providenciales · TC

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

All reservations must be confirmed with a credit card that matches the name on the reservation. This same credit card must be presented at check-in. If the original card is not available, a new physical credit card with the same name as the reservation holder must be presented at check-in. Once the new card is verified, the deposit charged to the original card will be refunded A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.3

Exceptional

80 reviews

Highlights

  • +Friendly, attentive staff (named employees praised)
  • +Excellent breakfast and restaurant offerings
  • +Beautiful property and beachfront location
  • +Well-maintained rooms for most guests
  • +Good amenities and a variety of activities
  • +Highly recommended; great for celebrations and family stays

Could Improve

  • –Some areas/rooms in need of updating (lighting/electrical)
  • –Minor maintenance/modernization concerns mentioned by a guest
Cleanliness8.9

Rooms described as "impeccably maintained" and generally clean throughout the property.

Service9.4

Consistently praised staff (Arlean, Jane, Erlie, Romeo, Abraham, Sherrie, Ania, Carol) for friendly, attentive and helpful service.

Location8.9

Beachfront and scenic location repeatedly highlighted as a major positive; great views and easy access to pool/beach.

Room Quality7.5

Rooms noted as beautiful and spacious by many guests but one review flagged aging elements (lighting/electrical) and a need for updates.

Amenities8.7

Good range of amenities and activities (pool, beach, excursions, transportation support) that satisfied group and family needs.

Value for Money8.8

Standard quality for this hotel tier

Food and Beverage9.0

Multiple mentions of excellent meals, restaurants, and standout breakfast service; overall high praise for F&B.

Overall Experience9.2

Overwhelmingly positive guest experiences, celebrations and strong recommendations, with only isolated critiques about updates.

Thomas

Couple · Aug 2026

10

Fantastic luxury resort

Liked:We went for our anniversary, giving the stay to each other as our gift, and it was one of the best gifts ever. Beautiful property, really nice pool, and right on Grace Bay beach. Outstanding breakfast was included. Parallel 23 restaurant was certainly as nice as anything on the island. It's expensive, but no more than other fine dining on the island. I was surprised the hotel has several Hobie Cats that are free. The staff was as nice as could be. Tip - it is worth it to rent a car. If you do, try for one with right hand drive since traffic is on the left (it is a British Overseas Territory, so what did you expect?). Many rentals are American with left hand drive. You may have heard that much of the Caribbean has a real problem with sargassum, a nasty seaweed that washes onto the beaches by the ton and stinks. If this island has that, it is almost always on the opposite side of the island from this property, so it was never an issue.
Disliked:We could not stay longer. And not the hotel's fault at all, but: 1. there is s-o-o much resort construction going on we hope the island is not being overdeveloped, and 2. The government should invest in a few street signs - few intersections are marked.

via Nuitee

616wesh

Family · Aug 2026

10

Terrific

Liked:Great experience at the Palms. Erlie was especially helpful and friendly to my family. Thank you for a great stay!

via tripadvisor

I8994XGjimd

Couples · Aug 2026

10

Celebrate 🎉 a big birthday 🎂.

Liked:A truly wonderful experience with a slice of paradise thrown in . Special kudos to Jane and Marco . Celebrating a big birthday made the visit extra special . Hats off to management for a consistent top notch visit .

via tripadvisor

AVilleWanderer

Family · Aug 2026

10

Beautiful resort, friendly staff

Liked:Loving our stay so far. Beautiful property. Arlean at breakfast was kind and welcoming.

via tripadvisor

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