Name: Hilton Prague Old Town
Address: V Celnici 7, Prague, 11000
Rating: 8.8

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Hilton Prague Old Town | Member Rates | Dyme

Paid WiFiParkingSecured parkingSwimming poolAccess to nearby indoor poolHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Prague, cz

Luxurious Accommodations

Located in Prague’s Old Town, Hilton Prague Old Town offers modern and stylish rooms with state-of-the-art facilities. Special rooms for guests with disabilities are also available, ensuring comfort for all.

Culinary Delights

Indulge in the famous Hilton Breakfast at Zinc restaurant, known for its innovative European cuisine made from fresh, seasonal ingredients. After a day of exploring Prague, unwind at Zinc Lounge & Bar with a drink in hand.

Relaxation and Convenience

Guests can enjoy complimentary access to the gym, indoor pool, and spa center. For ultimate convenience, the hotel is located near major attractions and offers free WiFi, with a metro station just outside.

Experience luxury and convenience at Hilton Prague Old Town. Book now and make unforgettable memories in the heart of Prague!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.8

Excellent

2,312 reviews

Highlights

+Great location
+Friendly staff
+Extensive breakfast options

Could Improve

–Poor service
–Room cleaniness issues
–Limited amenities

Cleanliness8.3

Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.

Service8.7

Service was described as disappointing by some, but there are mentions of friendly staff.

Location9.8

Weighted positive comments highlight the hotel's excellent location.

Room Quality8.2

Negative sentiment about room quality with issues reported on amenities like hot water.

Amenities8.3

Feedback indicates limitations with amenities such as a mini bar and water service.

Value for Money8.7

Given the luxury expectations, the perceived value fell a bit short according to some reviews.

Food and Beverage9.3

The breakfast buffet received positive feedback with extensive options.

Overall Experience9.2

Overall experience is mixed due to significant issues but supported by great location and friendly staff.

mdogrusoy

Solo Traveller · May 2026

Satisfaction.

Liked:The room we chose was large and nice. We didn't have any security issues. Everything was fine. Located in the city center, close to everything. The breakfast buffet is very good. The staff are excellent. The reception and service personnel are friendly.

Disliked:The only issue was the poor electrical system; they all have to be turned on and off at the same time. This needs to be fixed. There was also a delay in room cleaning one day.

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Mushari

Couple · May 2026

Not Booking in this hotel again

Liked:To be fair, the hotel has many positive aspects. The location is excellent and very close to shopping centers and major tourist attractions. The hotel staff were all amazing, friendly, and always willing to help and provide comfort for the guests. The cleanliness of the hotel was also very good.

Disliked:Unfortunately, the negatives completely ruined my experience. During my entire stay, I was unable to sleep properly because the AC was extremely hot and barely cooling the room. I contacted maintenance, and although they tried to help, they told me this was the maximum cooling the AC could provide. In addition, the window curtains did not close completely, allowing sunlight to enter the room early in the morning. I am not exaggerating or being unfair — I genuinely could not sleep throughout my stay, and unfortunately, I did not enjoy my vacation because of this issue.

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Statira

Solo Traveller · May 2026

Good hotel but not value for money

Liked:It was well located, the room was a good size, it was clean and the service was prompt.

Disliked:There was no water in the room - you had to go to a cooler to fill water. If you want to be eco friendly then provide glass bottles. There were no amenities in the bathroom, not even a shower cap - let alone ear buds or face pads. I would have expected to pay less where even a shower cap was not probifed

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Christina

Extended Group · May 2026

Comfortable stay with excellent polite staff

Liked:Excellent choice

Disliked:Nothing

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Location

How to Find Us

V Celnici 7

Prague · cz

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children under 18 years stay free of charge when using extra beds (subject to availability). Please note that not all room categories allow extra beds. Please note that Premium WiFi is available for a surcharge in the rooms. The rates are quoted in EUR but guests will be charged in CZK at the front desk. Rates are based on the daily exchange rate. The total amount for your stay will be charged by the hotel in Czech Crowns at the hotel's fixed exchange rate. Kindly note that for all prepaid bookings, the original credit card used at the booking stage for payment will be requested to be presented upon check-in for pre-authorization as a guarantee. Gym is open 24/7, spa and pool daily from 7am-9pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guest Reviews

What Guests Say

8.8

Excellent

2,312 reviews

Highlights

+Great location
+Friendly staff
+Extensive breakfast options

Could Improve

–Poor service
–Room cleaniness issues
–Limited amenities

Cleanliness8.3

Multiple reviews indicate dissatisfaction with cleanliness expectations for a 5-star hotel.

Service8.7

Service was described as disappointing by some, but there are mentions of friendly staff.

Location9.8

Weighted positive comments highlight the hotel's excellent location.

Room Quality8.2

Negative sentiment about room quality with issues reported on amenities like hot water.

Amenities8.3

Feedback indicates limitations with amenities such as a mini bar and water service.

Value for Money8.7

Given the luxury expectations, the perceived value fell a bit short according to some reviews.

Food and Beverage9.3

The breakfast buffet received positive feedback with extensive options.

Overall Experience9.2

Overall experience is mixed due to significant issues but supported by great location and friendly staff.

mdogrusoy

Solo Traveller · May 2026

Satisfaction.

Disliked:The only issue was the poor electrical system; they all have to be turned on and off at the same time. This needs to be fixed. There was also a delay in room cleaning one day.

via Nuitee

Mushari

Couple · May 2026

Not Booking in this hotel again

via Nuitee

Statira

Solo Traveller · May 2026

Good hotel but not value for money

Liked:It was well located, the room was a good size, it was clean and the service was prompt.

via Nuitee

Christina

Extended Group · May 2026

Comfortable stay with excellent polite staff

Liked:Excellent choice

Disliked:Nothing

via Nuitee