Name: Residence Inn Detroit / Auburn Hills
Address: 3333 Centerpoint Parkway, Pontiac, MI 48341
Rating: 8.1

Residence Inn Detroit / Auburn Hills, Pontiac | Member Rates | Dyme

WiFi availableParkingFree ParkingAccessible parkingSwimming poolIndoor pool

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Pontiac, us

Modern Comfort and Convenience

Spacious Suites with Full Kitchens

Complimentary Hot Breakfast and Indoor Pool

Book now to experience the perfect blend of comfort and convenience at Residence Inn Detroit / Auburn Hills.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

208 reviews

Highlights

+Clean rooms
+Good breakfast
+Helpful staff
+Reasonable price
+Spacious rooms

Could Improve

–Cleanliness issues
–Noisy heater/A/C
–Pool not open
–Unhelpful internet assistance

Cleanliness7.5

Several reviews mention dirtiness or issues with cleanliness despite some rooms being clean.

Service8.5

General sentiment indicates staff are helpful, but there are mentions of unhelpfulness with internet issues.

Location8.0

The location is generally appreciated for convenience, though some reviews hint at less favorable aspects.

Room Quality8.0

Most rooms are described as clean, spacious, and well-appointed, but some reviewers noted issues.

Amenities7.5

Amenities like the pool received negative comments, but other features were appreciated.

Value for Money8.4

The price is considered reasonable given the quality of the stay.

Food and Beverage8.5

Breakfast received positive comments, with various mentions of quality food.

Overall Experience8.5

Despite some issues, many guests enjoyed their overall experience and would recommend the hotel.

387walij

Family · Jun 2026

Do not stay here until they properly clean and take care of the place.

Liked:The first impression was an older hotel but we never had any issues with a residence inn before no matter how old. The hallway into our room was the first negative. It smelled like wet dog. Fortunately, the room did not smell. Our room was clean on first pass, but we quickly found hairs in both bath tubs (two room suite), on one toilet, and one sink. The bath tubs had old mold or stains in the cracks that made upkeep seem a bottom priority. We were not happy but tolerated the issue for a night. The next day, things seemed ok. We went for breakfast around 09:30 and all the food was gone except waffles. And breakfast had another hour or so to go. We left and we needed are room cleaned but this did not get happen after being gone all day. When we returned to our room, we saw a roach scatter under the stove where what seemed like years of crumbs and debris had been swept instead of into a dust pan. So all in all we had to leave and find another hotel. If all the room are like this, this hotel needs a lot of work.

via tripadvisor

michelleo796

Family · Jan 2026

Always Comfortable and welcoming!

Liked:This is our favorite place to stay when we visit family in the metro Detroit area. Very comfortable accommodations in the dead of winter. The staff here are top-notch. We travel- a lot. The people who work here are friendly, welcoming, thoughtful, and hard-working. If you have a need or a problem, they are on it immediately.The building is a little bit older, but it feels like home. We come here every December and the staff is consistently excellent. The location is perfect for quick freeway access for travel all around the metro area. Grocery stores and restaurants are near by as well.

via tripadvisor

Sierra

Family With Children · Dec 2025

Disappointing

Liked:The breakfast

Disliked:A couple things didn’t work in the room and the in room furnace was extremely loud and noisy. I was told told they had cribs, they don’t. It’s a pack and play.

via Nuitee

Jessica

Couple · Aug 2025

Good but not great

Liked:It was perfect size and really clean

Disliked:Pool wasn’t open and really loud heater/A/C

via Nuitee

Location

How to Find Us

3333 Centerpoint Parkway

Pontiac · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised there is a nonrefundable deposit for guests traveling with pets. Please contact the hotel for additional details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.1

Excellent

208 reviews

Highlights

+Clean rooms
+Good breakfast
+Helpful staff
+Reasonable price
+Spacious rooms

Could Improve

–Cleanliness issues
–Noisy heater/A/C
–Pool not open
–Unhelpful internet assistance

Cleanliness7.5

Several reviews mention dirtiness or issues with cleanliness despite some rooms being clean.

Service8.5

General sentiment indicates staff are helpful, but there are mentions of unhelpfulness with internet issues.

Location8.0

The location is generally appreciated for convenience, though some reviews hint at less favorable aspects.

Room Quality8.0

Most rooms are described as clean, spacious, and well-appointed, but some reviewers noted issues.

Amenities7.5

Amenities like the pool received negative comments, but other features were appreciated.

Value for Money8.4

The price is considered reasonable given the quality of the stay.

Food and Beverage8.5

Breakfast received positive comments, with various mentions of quality food.

Overall Experience8.5

Despite some issues, many guests enjoyed their overall experience and would recommend the hotel.

387walij

Family · Jun 2026

Do not stay here until they properly clean and take care of the place.

via tripadvisor

michelleo796

Family · Jan 2026

Always Comfortable and welcoming!

via tripadvisor

Sierra

Family With Children · Dec 2025

Disappointing

Liked:The breakfast

Disliked:A couple things didn’t work in the room and the in room furnace was extremely loud and noisy. I was told told they had cribs, they don’t. It’s a pack and play.

via Nuitee

Jessica

Couple · Aug 2025

Good but not great

Liked:It was perfect size and really clean

Disliked:Pool wasn’t open and really loud heater/A/C

via Nuitee