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Hotel Matriz

Ponta Delgada · PT

Hotel Matriz

8.5
Excellent763 reviews
  1. Hotel Collection
  2. /Hotels in Ponta Delgada
  3. /Hotel Matriz
WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Ponta Delgada, PT

Hotel Matriz is a charming accommodation located in Ponta Delgada's historical centre, offering stunning city views from each room. Comfortable Rooms feature cable TV, air conditioning, and modern amenities, while the Continental Breakfast provides a delicious start to the day. For a taste of local cuisine, explore nearby restaurants or venture to Furnas for the famous Furnas Stew. With a 24-hour Front Desk and various meeting facilities, the hotel ensures a convenient stay for all guests. Experience the beauty of São Miguel Island and book your stay at Hotel Matriz today for a memorable vacation in the Azores.

Loading rooms and rates...

Location

How to Find Us

Rua. Pde. Mestre João José Amaral, 8

Ponta Delgada · PT

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

763 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Clean facilities
  • +Value for money

Could Improve

  • –Noisy rooms facing the street
  • –Limited breakfast options
  • –Parking difficulties
Cleanliness8.1

Exceptional cleaning noted in several reviews.

Service9.1

Staff are described as friendly, accommodating, and helpful.

Location9.2

Great central location with easy access to attractions.

Room Quality8.1

Rooms are adequate but described as simple and in need of updates.

Amenities8.1

Standard amenities for a 3-star hotel with room for improvement.

Value for Money9.1

Excellent value for the price, as highlighted in multiple reviews.

Food and Beverage7.6

Breakfast options could be improved and coffee quality criticized.

Overall Experience8.6

Overall satisfaction expressed with mentions of return visits.

Michal Talacko

Solo Traveller · Sep 2026

8
Liked:Staff were great and breakfest was good.

via Nuitee

Beatrice

Solo Traveller · Sep 2026

8

The rooms are very basic but clean. If you want luxury this is not the place for you.

Liked:The location was wonderful. The room was super basic and very clean (cheap IKEA type furniture) and the bed was comfy - not so much the pillow. It was on a quiet small street but well located to walk everywhere to go explore Ponta Delgada. The staff at the front desk was absolutely wonderful - especially Maria and Rose (I forgot how to spell her Portuguese version of her name). A decent "continental" breakfast was available including an assortment of rolls, small croissants, jam, yoghurt, fruit, cheese and some cold cuts. They also offered free underground parking on the 3rd lower level with direct elevator access to all the floors - do make sure you have a small car since the entry and drive down into the parking garage is extremely narrow and tight.
Disliked:The dining area for breakfast was very underwhelming - no atmosphere - felt very "cold" and sterile - floor has areas where it was duct taped and was in need of of TLC. No freshly brewed coffee - only one of those multi purpose machines

via Nuitee

Emanuele

Solo Traveller · Sep 2026

8
Liked:Nice location in Ponta Delgada with parking included

via Nuitee

Vaclav

Solo Traveller · Aug 2026

9
Liked:a great location, polite and super nice staff, clean, tea, coffee etc.

via Nuitee

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